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Kirra Tours New Zealand reviews

See what our guests have to say with our Kirra Tours New Zealand reviews.

Enter your query to search guest feedback (for instance, you would enter 'Milford Sound' to see what guests have to say about it).

Gerald Gillmore & Paula Nurius, Kirra Tours 11 day Southern Discovery, Travelled on 24th February 2019

Our 11-day tour of the South Island was perfect. The planning went without a hitch. Paul was a great driver, host, and guide. He is very thoughtful and knowledgeable. Hotels were very nice. Food was extraordinary. Maybe the best part was the people we travelled with -- strangers at the beginning and friends at the end. Staff in the office were great as well. Great work!

Patricia & Graeme Williams, Kirra Tours 8 Day Classic Northern Discovery, Travelled on 4th February 2019

Our agent was amazing she listened to every detail that I had given her including the train ride from Wellington to Auckland. There was not a hitch everything went to plan and we were met at the airport and the train station and every hotel that didn't include the tour. I give her more than ten out of ten and would recommend her completely. The Coach Tour was amazing we were a small group but that didn't stop Ross the coach driver and tour director from giving us full details of every place we went through. He had amazing knowledge not only of the areas we visited in NZ but also general knowledge to back up every story he told. Great sense of humour and mostly joined us for meals instead of distancing himself on another table. He comes with our highest praise and I would give him more that ten out of ten as well. The inclusions on the trip were of a very high standard and we learn't a lot about the Maori culture and joined them in activities and meals. Some of the accommodation was fantastic and others were very good. But all were located within walking distance of shops in Wellington and Auckland and smaller locations. This trip comes very highly recommended. Also New Zealand put on fantastic mid-20 degree days in February. Pat & Graeme Williams

Mary & Stephen Orange, Kirra Tours 11 day Southern Discovery, Travelled on 13th January 2019

What an amazing time we have had. A truly wonderful experience. We saw so much of the South Islands astounding beauty on a well organised schedule. Everything was so well coordinated and laid on for us. Kirra Tours are amazing. We had one of the best coach drivers and his knowledge is fantastic he made the trip one we will never forget. Thank you so much for encouraging us to go on the trip. I would highly recommend it anyone thinking about touring New Zealand.

Audrey and Reginald Smith, Kirra Tours 10 day Classic TranzAlpine Panorama - Early Bird, Travelled on 5th December 2018

It would be a pleasure to share my feedback on this terrific tour and impressive company. I could write a long list of details that pleased us about this trip as there was nothing to fault! Firstly, our welcome was warm and friendly and the hotel in Christchurch was wonderful. We only had a small group of travellers 10 in all, but the mini bus was spacious and immaculate. The small group meant that we could go places a bigger bus could not. It also meant that we got to know our fellow travellers quickly. Our tour guide/driver, Richard, was truly amazing. His commentary was excellent and his knowledge of every single area was outstanding. He was also very likeable and nothing was too much trouble if we had any concerns. The places we stopped at were well thought out and timed well. Richard gave us lots of opportunities to take photos which we all appreciated. Every place we visited was gorgeous and the scenery throughout the tour was wonderful. I have travelled extensively and wonder now why I did not come to NZ earlier!

Kerrie Morris, Kirra Tours 10 day Classic TranzAlpine Panorama (2018-2019) - 2nd Earlybird, Travelled on 7th November 2018

I just did a 10 day South Island tour.. What a fabulous time I had. Our driver was fantastic and made some great friends along the way. What a beautiful country NZ is. Thank you Kirra tours for sharing.

Karen Rossbach, Kirra Tours 10 day Classic Southern Panorama, Travelled on 28th February 2018

Would not recommend Kirra tours. So much of a coach experience is predicated upon the quality of the tour guide. 

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Our guide/driver combo thought his job stopped when he parked the bus. Other tour groups received a level of support and welcome and guidance beyond the bus. Recommendations beyond the buy-up tours were limited. Rarely joined guests for a meal. Guests who joined mid-tour were not welcomed appropriately and the guests had to create a meet and greet opportunity.

I had a fab time - very well organised tour | Marian Wain, Kirra Tours 8 day Classic Northern Discovery | Travelled on 21st November 2017

I had a fab time - very well organised tour, comfortable hotels, tasty food, interesting guides, wonderful sites and all with a group of like-minded folk. I'm trying to work my way through my photos and make a coffee table book but there are so many to choose from... I will certainly recommend Kirra tours to others.

Syd Hyder, Syed & Mohsena Haider, Kirra Tours 9 day Classic TranzAlpine (SG), Travelled on 5th February 2017

Driver/tour guide excellent. Hotel/food choices very good. Christina Is excellent. Will highly recommend Christina and New Zealand Coach Tours to our friends.

Leslie Newall, Kirra Tours 9 day Classic TranzAlpine (SG) and Wellington to Auckland, Travelled on 8th January 2017

I thought that my trip was wonderful. This is only the second group bus tour that I have taken and I was very impressed by it. A great part of that was thanks to our driver and guide, Paul. I learned so much from his commentary. The tour was so well organized with frequent stops at well selected places.

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The hotels were excellent except for the last one for the glacier stop. We were in an older wing that felt damp and musty with insufficient noise control. That also was the most disappointing stop, at the Fox Glacier. If it had been billed as a stop to see the effects of global warming, it would have been more appropriate. I had signed up for the helicopter ride but that had to be cancelled due to the weather. The other optional tours were great, especially the jet boat which was the best part of the entire tour for me. I was acutely horrified by the destruction of Christchurch. It was so eerie walking around the area near the hotel. I think that the tour could have benefited if there had been a group meeting that evening to have a chance to at least say hello to others. I liked the other cities and towns where we stopped, although Franz Joseph didn't have much to see. Dunedin was really nice, as was Wellington with its wonderful Te Papa free museum. I was sorry that I had not signed up for the North Island tour but the town of Napier was a great place for my ten day stay. Lots to do there, especially taking the tractor ride along the beach took see the gannet colony. As for your help, it was always immediate and well suited to your impression of me. I had a great roommate, that was probably just chance. I have certainly raved about my trip here and have sung your praises to my brother who is planning a trip in August. Leslie

Owen and Nancy Williams, Kirra Tours 15 day Classic Explorer (S), Travelled on 8th January 2017

Hello, Natalie. Nancy and I enjoyed our tour (although I was dealing with bronchitis the entire time) and have returned to the U.S. The two NZ$250 travel cards were very useful and minimized our out-of-pocket costs. Thanks Owen Williams

Shiona Adams, Kirra Tours 8 day Classic Northern Discovery (AP), Travelled on 11th December 2016

This was my first ever coach trip and I had a great time. The coach driver was very well informed about all aspects of NZ which made the journey more interesting. Booking the trip with Salli was really easy and she was very helpful throughout the booking process.

Peggy & Man Alloju, Kirra Tours 7 Day Ultimate Scenic Snapshots, Travelled on 12th February 2016

Trip was great. Jim did a great job Wish the Dunedin hotel had air conditioning! Thanks

Jane Green, Kirra Tours 14 day Classic Scenic Explorer (SJ) - twin share with another female traveller, Travelled on 3rd January 2016

From the moment I arrived in Christchurch to my final hotel I found the tour well-organised, friendly and informative. The coach was clean and comfortable, the driver incredibly hardworking and knowledgeable and extremely competent. It would have helped him, I'm sure, to have had a second driver/courier to help him but he coped admirably. There were some areas of the tour I felt could have been improved upon but I appreciate that the logistics may not have been possible. I would have liked longer in Wellington and wondered if we could have travelled straight to Picton to catch an earlier ferry to have an extra day in Wellington as there was little to do in Blenheim and we arrived there quite early. The tour introduced me to places I would not have known about so if I am fortunate to visit this beautiful country again, I will know what is available and can spend longer there. I can only thank you all for such a wonderful experience. The organisation has been flawless from start to finish and you should be proud of yourselves as a company. Thank you.

Trevor and Geraldine Dixey, Kirra Tours 17 day Classic New Zealand Explorer (SS), Travelled on 10th May 2015

Dear Charlie Firstly could we say that booking the holiday online was simplicity itself. All the information we required was to hand, was flexible to our requirements and very reassuring. On the tour, we did so many things and saw so many places, it's difficult to know where to begin, but here goes: Overall we had a brilliant holiday even though the weather wasn't kind to us, particularly at Mount Cook and Milford Sound. We enjoyed the rather hectic schedule, although on two or three occasions, it was nice to be able to stop at a hotel for more than one night! We thought the organisation of the itinerary was first class, particularly on the part of our Coach Captain, Trevor. He alone handled baggage, arranged wake-up calls, departure and arrival times and juggled with delivering people to their various chosen excursions on time as well as booking them. On top of this, his knowledgeable and informative commentary was entertaining and his driving was absolutely impeccable. On one occasion, the organisation fell down when we were taken early morning to Christchurch train station to discover that the service to Kaikoura had been stopped a month early. We feel that Trevor should have been informed about this. We were very impressed with the standard of the accommodation and the quality of our meals throughout, with a only a couple of exceptions. The included excursions were well chosen and excellent - we particularly enjoyed Larnoch Castle, the Greymouth to Christchurch train, Rotorua and the Bay of Islands cruise. Milford sound was great but would have been superb had the weather not been so foul. We personally found New Zealand generally to be rather expensive, and the optional excursions very expensive. With this in mind, we have come to the conclusion that the complete tour package was excellent value for money and would thoroughly recommend it. Thank you. Kind regards, Trevor and Gerry Dixey.

Amarilis Aparecida Vieira and Antonio Filho, Kirra Tours 14 day Classic Scenic Explorer (SJ), Travelled on 29th March 2015

Hi Mr. Charlie, good morning Our trip was great We have to say that this Kirra tour was one of the best we did. Our driver/guide/baggage handler/ Mr. Graham was simply fantastic, helped us and gave all the information we needed, explaining with perfection every detail each new place or city where we've gone. We've been very satisfied with all aspects this trip, from the beginning, through the great attention received by email from you Mr. Charlie (Coach Tours), and throughout the trip. The tour was really good. Beautiful places and great hotels and services, congratulations! Special emphasis by the excellent commitment of our driver Mr. Graham. Kind Regards, Antonio & Amarilis – Brazil

Paraicin Mooney, Kirra Tours 9 day Classic Tranz Alpine (SG), Travelled on 15th March 2015

Hi Charlie, I'm back in Ireland now and have to say had a great time. Thank you so much for your tireless efforts to get me on a tour. You were brilliant, the tour and accommodation were great. Trevor our guide was excellent. We met up with other tours on occasion but our tour was far superior. Would highly recommend your company. Brilliant brilliant brilliant! Best wishes and thank you again for your fabulous service Páraicín Mooney

John and Fantu Ratsey, Kirra Tours 18 day Classic New Zealand Panorama (AA), Travelled on 12th March 2015

All went to plan although I was hoping to see a bit more snow on the mountains in South Island. Thank you for helping to arrange the holiday.

Douglas and Ruth Elliot, Kirra Tours 9 day Classic Tranz Alpine (SG) - Departing 15th February, Travelled on 15th February 2015

Charlie, Just a note to say we thoroughly enjoyed the tour and were blessec with good weather throughout. A nice bunch of passengers and special mention must be made of Graham our coach driver/courier who made the tour doubly enjoyable. Thanks for your help throughout. Doug

Dennis and Muriel Miller, Kirra Tours 9 day Classic Tranz Alpine (SG), Travelled on 1st November 2014

Hi and Merry Christmas. We thank you so much for setting up the Coach Tour with Kirra Tours. We quite enjoyed the whole tour, people were great and friendly, everyone mixed well. Especially liked that Ross, our tour guide socialized with the group for dinner. He did a great job as driver and tour guide, very informative, we learned a lot about your lovely country. Hotels and food were good, some better than others but all in all no complaints. We would recommend the tour to others, thought we got good value for our dollar (cost). This was the first time we did a coach tour, would definitely do another. Our only recommendation would be that you include a little about the weather, chances of cold or hot especially for those coming from northern countries (Canada, US, etc). We were expecting a little warmer weather and not quite prepared for the colder weather we experienced for that time of the year (our ignorance we’re sure). Again thank you so much for your help. We have some wonderful memories and great photos. Cheers, Dennis & Muriel Miller

Ruth Miners and Mary Van Driel, Kirra Tours 12 day Classic Southern Discovery (AV), Travelled on 10th November 2014

Hi Charlie, We both really enjoyed our Kirra 12 day Classic Southern Discovery Tour. Thank you so much for organizing and booking the tour for us, your service to me was exceptional and I will recommend New Zealand Coach Tours whenever I can. The accommodation met expectations with the Scenic Hotels just a bit above the others with extras in the bathrooms. We did enjoy the evening dinner at Walter Peak Station, the deserts and the sing song on the return journey were great.We did the River scenic cruise on the Haast River with a little excitement thrown in. The highlights were Milford Sounds and a scenic helicopter flight over and onto the west coast glaciers. We did the 40 minute trip and it was fantastic. We were so lucky with the weather for Milford and the glaciers. Having never been beyond Christchurch I would recommend that tour to anyone that wants to see most of the South Island. Thank you once again, Kind Regards, Ruth

Francis and Heather Stevens, Kirra Tours 10 day Classic Southern Panorama (AL) 29/10/14 guaranteed, Travelled on 29th October 2014

Both my wife and I enjoyed this tour very much. We were very impressed by the knowledge and organisational skills of our driver Trevor. There wasn't anything he didn't know about the South Island or any situation he couldn't deal with in calm way. All the accommodation and food was very good. We especially enjoyed the lake trip on the steamer TSS Earnslaw and visit to Walter Peak Farm and the cruise on Doubtful Sound, as we were unable to get to Milford Sound because of bad weather. We would recommend this tour as an excellent, comfortable and stress free way to see the sights on the South Island.

Rita Reilly, Kirra Tours 12 day Classic Southern Discovery (AV), Travelled on 3rd March 2014

I had a wonderful time on my 12 day tour - met wonderful people and saw wonderful things. Thoroughly enjoyed the whole experience. Special thanks to Trevor - a fantastic driver and excellent representative of Kirra Tours - so informative, professional and friendly - and a great sense of humour. Well done to everyone who made this such a successful trip for me.

Judie Gorra and Richard Heffernon, Kirra Tours 23 day All New Zealand Ultimate (XE), Travelled on 13th February 2014

We had an amazing time on the Kirra 23 day tour. New Zealand is an amazing country with so much diversity to experience culturally and environmentally. Our driver and guide, Andrew, was organized, informed, helpful and very funny. We saw so much and are so glad we left the driving and deciding to the tour. Loved it all - fabulous food, wonderful hotels, great scenery, fun experiences. Andrea was helpful prior to the tour and answering questions. Thanks, Kirra - Judie and Richard

Roger and June Thompson, Kirra Tours 23 day All New Zealand Ultimate (XE), Travelled on 14th February 2014

Absolutely marvellous holiday which fully met our expectations. Excellent arrangements and itinerary with a number of extras which enabled us to see as much of the country as is possible in three weeks. Overall, the hotels were above our expectations with only one being below par. Particular thanks to the coach driver and tour guide, Andrew Brown, who kept us both informed and amused throughout the trip and did an excellent job of driving over some difficult roads. He also did an excellent job of arranging the many optional extras for a diverse coachload of travellers. June and Roger Thompson

Merle McClelland and Gloria Newton, Kirra Tours 9 day Classic Tranz Alpine (SG), Travelled on 9th February 2014

Hi Andrea Sorry I haven't replied sooner. The tour was fantastic even though exhausted by the finish. Weather was pretty good most places. A big bonus to get both Larnach Castle and Olverston House in same tour. Would have loved to have gone to the Dunedin Museum but we opted for the Taieri Gorge train trip thus no spare time left.

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Disappointed there was no Piper and the Traditional Haggis Ceremony as listed on our itinerary. Our coach driver Trevor was really good and had done his homework well. Hotel service was brilliant till we got to Rydges where the tour people got put second as they were busy with a Conference!!!. Up at the Skyline Restaurant my main meal (1 of 3 at my table) couldn't be eaten as the the frozen vegetables in the curry were still icy in the middle on all plates. Overall meals were great throughout the tour destinations. The Heartland Hotel was dreadful but meals were good. Waiting staff were slow. We had an electric kettle that was leaking water at the base and couldn't get any service to fix until 3 hours later. I asked for a radio as the ancient TV was a different brand to the remote and couldn't use that so went to reception and the manager just looked at me as if I was stupid. "A radio he exclaimed loudly. No sorry." At this point I was going to tell him my sister was dead from being electrocuted by the leaky jug but thought about it and didn't want to spoil his night!!!! The hotel was spread out in all sorts of directions. Very confusing to find one's way around. Again the manager was busy with a conference. We were in a very old part of the hotel which had no renovations done. Overall would recommend this tour to everyone who wants to see a good slice of the South Island in a short time and still have some spare hours to do selected things on their own. Thank you for all your help Andrea and hope this feedback is helpful.

Rich and Harriet Brooke, Kirra Tours 18 Day Classic New Zealand Panorama, Travelled 6th January 2014

Andrea

our trip was fantastic, and enjoyed. Our bus driver Dennis did a great job of driving and educating us on New Zealand history, life facts and much more.I would recommend the tour to anyone.

Rich and Harriet

Robin Kent and David Pearce, Kirra Tours 10 day Classic Southern Panorama (AL), Travelled on 5th November 2013

The trip was fantastic. Ross our bus driver is fantastic he goes above and beyond in his care of the people on tour. We really enjoyed this trip and we are sure without Ross's knowledge of the areas it wouldn't be so enjoyable.The service,accommodation and meals were fantastic. Recommending your tours to all our friends.

Ian James Stenton, Kirra Tours 9 day Classic Tranz Alpine (SG), Travelled on 21st April 2013

Excellent trip throughout - save for the weather that is ! All went smoothly and the driver was a great font of fact, local knowledge and trivia during all visits whilst his driving was safe and responsible. The Hotels were generally good and the food usually more than adequate. Thanks !!

Maureen Ruane, Kirra Tours 18 day Classic New Zealand Panorama (AA), Travelled on 9th April 2013

My recent trip to New Zealand included your 18 day Classic New Zealand Panorama which I can honestly say was one of the best experiences of my life. The itinerary was fantastic and included some of the best sights your wonderful country has to offer. Hotels were well chosen and the food in each one was of a very high standard. Ross Bridgeman , our very knowledgeable and extremely skilled driver with a great sense of humour was outstanding and he was largely responsible for ensuring that everyone had a wonderful time. Thank you.

Mussio Marcellina and Rosso Elio, Kirra Tours 8 day Northern Explorer (SQ) (3 nights pre tour), Travelled on 9th February 2013

We have very appreciated this tour and organisation of Kirra Tour. Thank you to our coach captain, Andrew.

Kay & Kevin Gregory, Kirra Tours 23 day All New Zealand Ultimate (XE) , Travelled on 1st February 2013

We were impressed by the prompt response to emails and excellent advice from Charlie at New Zealand Coach Tours and our 23 day holiday with Kirra exceeded our expectations in every respect. From the minute we arrived at the airport everything was taken care of. The organisation, attention to detail and our coach driver Lee's enthusiasm, sense of humour and willingness to do his utmost to make the tour special for all his guests were truly commendable. We were more than satisfied with the quality of the coach, the accommodation, the food and the included experiences. Optional trips were arranged for us well in advance and without fuss throughout the tour. The warmth and welcome we experienced from all the New Zealanders we met was wonderful and was a definite highlight of the holiday. We would highly recommend this tour to anyone young or old who is prepared for early starts in the morning! It is the perfect way to experience a new country. We saw all the important sights as well as areas such as the Coromandel and Abel Tasman National Park (which are not included on many tours) and all without the hassle of having to drive or organise anything for ourselves. Also,the sense of fun and camaraderie in our group of 30 people from around the world enhanced the tour no end.I haven't laughed so much in a long time. Well done Kirra Tours!

Franz Ziegler, Kirra Tours 16 day Classic New Zealand Vista (AC), Travelled on 31st January 2013

It was a great tour visiting the best sites of NZ. The driver, Trevor was not only a very good and skilled driver but also an excellent guide and companion. The tour was well organised and managed. The days were well fullfilled and included different aspects and insights of the cultural life within NZ. I would recommend this tour to anyone interested in getting a good understanding and view of NZ. Best Franz Ziegler, Geneva, Switzerland

Mike and Diana Hawkins, Kirra Tours 10 day Classic Southern Panorama (AL), Travelled on 9th January 2013

Hi Charlie, We thankyou very much for a fantastic holiday, it really was value for money. The organization was perfect, every day was a highlight. Our top highlight was our driver/guide Dennis, he kept everyone informed and entertained, even the odd whinging pom. The information he gave us really helped us to enjoy the wonderful area's that we travelled through. We will travel with you guys again. Thanks to yourself and all of the Kirra team. Mike and Diana Hawkins.

Eve Tuck, Kirra Tours 10 day Classic Southern Panorama (AL), Travelled on 26th December 2012

I really enjoyed our trip. The group was diverse and lots of fun. The coach captain was always helpful and good-tempered and I learnt a lot from his commentary. Hotels and meals were excellent and a special thank you to Charle Burford who helped me with some extra trvael arrangements. I have already recommended this trip to some friends. Eve Tuck

Steven Lammiman and Deborah Neale, Kirra Tours 18 day Classic New Zealand Panorama, Travelled 23rd February 2012

The Kirra tour was fantastic. Everthing worked like clockwork. A really great group of people, Good guides and very competent drivers. We had a fantastic time and a holiday to rember. I can recomend it to any one. I had been wanting to do it for the last 35 years but finally we managed it. It was so simple the booking and your additional arrangements fitted like a glove. Extremely efficient and easy. We have traveled a lot in the last few years and have in generally recieved very good service, However, i think that your site, booking arangements, organisation comes out on tops. Thanks for everything, well  done

Glenys Mason, Kirra Tours 9 day Classic Tranz Alpine (SG), Travelled on 8th April 2012

Hi Charlie, I arrived back in the UK from New Zealand yesterday, just wanted to say I loved the tour of the South Island taken with Kirra Holidays, had a wonderful time enjoyed everywhere great guide/driver Trevor really he knew his history food and accommodation great. I have, and will continue to recommend it to everyone I meet.

Tony and Liz Earp, Kirra Tours 10 day Northern Heritage (AY), Travelled on 18th March 2012

We had a wonderful time and the Coach Driver, Peter was very entertaining and informative. The itinerary was well thought out and for the most part the accommodation and meals were very good. We are looking forward to returning for more touring with Kirra Tours.

Ashwin & Sneha & Shankar & Gauri Deshmukh , Kirra Tours 9 day Classic Tranz Alpine (SG), Travelled on 8th April 2012

I'll write a quick summary: Good part: - Helpful tour consultant - Excellent Tour Guide (Trevor) - Good comfortable Coach - Mostly good quality hotels - Good breakfasts all along Some problems: - Delay in Pickup from airport due to incorrect flight info - Numbr of bad dinners as dietary needs not conveyed

Robert and Sandra Nelson, Kirra Tours 14 day Classic Scenic Explorer (SJ), Travelled on 2nd March 2012

Excellent all round tour.A little tiring due to lots of early starts bit neccesary due to distances covered. The tour was well planned out covered some of the most spectacular scenery New Zealand has to offer.Ecellent coach driver for south island part of tour Well done Reece Winter !!!!!!!!!