New Zealand Bus & Coach Tour Reviews

Almost all of the drivers amazed me with their depth of knowledge in a wide range of subjects. Some actually took time off their breaks to find out answers when they were unsure of certain things. The drivers of the coaches to Mount Cook and Milford Sound deserve special mention.
The upgrade to the Business Class Milford Sound Tour was much appreciated. Overall, I am extremely satisfied with the level of care each detail was planned. It should be mentioned that every time I called NZ Coach Tours, it was attended to and the person who attended had been very responsive and understanding.

It was all quite good and very interesting. We were very fortunate with the weather. Favorites were the Milford Sound cruise and an "Air Safari" near Mt. Cook. Accommodations were excellent, and food was over-the-top...I gained 3 lb! Paul was a superb guide and driver. Skilled, knowledgeable, punctual,l and a good sense of humor. Logistics regarding lodging, luggage, etc. were flawless. Excellent value for the money. You all live in a very beautiful country!
We are very glad we made this trip with Grand Pacific Tours. It was a terrific introduction to New Zealand. I remarked to Paul that, out of the many countries I have visited outside North America, New Zealand is the only one about which I would say, "I would really enjoy living here."

We had high expectations for this trip, and it exceeded those expectations. The whole trip was amazing, from the sunny beaches to the snowy mountains. The people we met, both travelers and New Zealanders, were very friendly and helpful. The coach driver was superb; she had great people skills and a depth of knowledge about the places we went. The coach and driving experience was first class. All meals and rooms were exceptional, and not handling luggage for 3 weeks was a luxury.
Great experience, support for all aspects of the trip from pre-booking research, to booking, trip preparation, arrival, and the tour itself, to departure was flawless and assisted by friendly and knowledgeable people.

The parts of the trip we enjoyed the most were the TranZ Alpine train because of the views and the food. Second was the flight back from Milford Sound on a 12-seater sightseeing plane. It was our first such flight ,and we really enjoyed it. We got to take lots of great pictures on both.
We live in the US and it was amazing how easy you made it to work with you planning this trip.

We enjoyed the whole experience. The tour guides Jay, Felix, Ashleigh and Lynette were fabulous. They were so knowledgeable and made our trip all the more special. The hotels were well located, the rooms were clean and beds comfortable.
I would highly recommend.

Had an amazing time on the South Island. The hotels, the food, the comfort, the staff, the tour guides, and the vehicles. Karl, Joe, Chris & Daryl all helped to make this trip memorable. Thank you, Fine Tours
Well recommend this Tour operator. Fine Tours. Russell and my son tailored this trip for my friend and me, which was amazing. Thank you.

Beautiful scenery, unlike anything else. Great tour guide and driver who were very knowledgeable as well as entertaining. Highly recommended.

We had an amazing time in all the cities we visited. The Hobbiton & Te Pa Tu experiences were very enjoyable & we had a good time. The Transalpine Train Journey was Spectacular.
Excellent communication & well organised so we had a stress free holiday while having a great time!

New Zealand is absolutely beautiful so it sells itself but going through New Zealand coach tours took all the stress out of booking our holiday. Everything was covered, there was plenty of travel info & communication was great. Thanks for making our trip an unforgettable experience.

There were lots of highlights in terms of locations, tour groups stops and knowledge, motels and people along the way. The last stop at Franz Josef at Punga Grove was exceptional. Accommodation brilliant and bed the best. Loved Cheeky Kiwi services. The big bus trip to Milford was a nice change.
I loved the itinerary. The day off in Queenstown for me to book something or not was nice.

During our trip, we visited Christchurch, Mt Cook, Queenstown, Milford Sound, Franz Josef, and Greymouth, travelling through many beautiful regions along the way. The scenery was spectacular, and you couldn’t get enough of the views. There wasn’t a single part of this trip we didn’t like. Every accommodation, tour, and restaurant was amazing. All the accommodations we stayed in were very clean, and the tours we chose were fun, informative, and sometimes even private, which was awesome. We interacted with the tour operators and learned so much about the places we were visiting. They even shared their personal experiences, making our trip even more memorable. Every person we met along the way was so friendly and nice, and the locals couldn’t do enough for us. We felt very spoiled and looked after. The transfer drivers, accommodation staff, and tour operators were full of information and made our experience one of the best holidays we’ve ever taken. We would definitely take our family and friends to New Zealand to revisit these places and explore more of this great country. It’s definitely one of our top holiday destinations by far!

I enjoyed exploring the small towns that we stopped at on the coach tour. Lanarche Castle was very interesting as was the story behind it. The Wildlife Centre at Franz Josef was very good. I also loved the Scenic train ride from Christchurch to Picton.
Katie Goodman was extremely helpful in planning our trip. She offered lots of suggestions, and arranged for transportation as needed.

To be able to see so much of New Zealand and its culture on one trip. The scenery is absolutely stunning. Being introduced to the history and culture has been a great learning experience.
The guide on the tour was amazing - Hope Horsely. Also my trip coordinator, Chelsea Lodge was excellent booking the tour and answering my question.

We loved both Islands, great scenery picture perfect views in every directions. Bay of Islands and Russell exceptional, Kauri Museum world class and most interesting. Rotorua skyline Breakfast and tour to Te Puia Hot Springs and Education Centre a good day. Wellington great city, the Gallipoli exhibition excellent, not quite enough time in Wellington. Journey from Picton to Christchurch by train and bus along the coast was great. Christchurch to see the rebuild and realize the devastation the 2011 earthquake did was mind setting. Our trip to Franz Josef was curtailed due to weather conditions and heavy snow falls, the tour operators made up for the missed rail trip to Arthur's Pass at the end of our stay by doing the train trip in reverse, Highlights of the trip was across Canterbury Plain and into the Southern Alps with heavy snow falls and mountains covered, Queenstown to Milford Sounds and return to Te Anau was absolutely magical. Dunedin lovely city and great country to drive through. All the hotels were excellent, and dinners were interesting and great with our bus group all getting on so well.
Our coach Hostess Leeanne and Coach Captain Alex were both caring, excellent knowledge and information of their country and a great team to guide us around such a wonderful country.

Visiting New Zealand was amazing. I think the thing that we enjoyed most was that we could relax and enjoy the trip. We weren't stressed, even when plans had to be changed last minute due to weather, because we knew that Fine Tours (Shelby and others) were looking out for us and had our backs. So when we were travelling through the beautiful southern alps, past alpine lakes, when we were viewing the beautiful architecture of Dunedin, and catching sight of wildlife we would see nowhere else, we weren't distracted by scheduling worries or travel connection concerns. I just can't pick one top experience, but I have to mention how moving and beautiful the Maori cultural experiences, at Waitangi, Te Puia, and Te Pa Tu were. One more thing I want to mention is how much I appreciated the hotels we were booked into. They were exactly the kind of places I would have chosen myself. They were conveniently located, but also quirky, comfortable, and homey. I would never have been able to do enough research to find these gems like the Motel on York in Dunedin, Arthurs Pass Alpine Motel, and Punga Grove Motel and Suites in Franz Josef.
Thanks for helping us have such an enjoyable adventure!

The helicopter flight to Fox Glacier was unreal. The best accommodation was the Theatre Royal Hotel.
Had a great holiday and great backup when the weather upset a few plans.

Loved everything, probably the dolphins following the boat in the Bay of Islands we enjoyed the most.
Probably only need 2 course menu for dinners, food was amazing, but a bit too much

The helicopter flight to Fox Glacier was unreal. The best accommodation was the Theatre Royal Hotel.
Had a great holiday and great back up when the weather upset a few plans.

The tour drivers are knowledgeable and enthusiastic ! Very helpful at all! I would like to mention William who drove us from Hermitage Hotel to Christchurch. My friend unfortunately left her bag in a public toilet and just found that after the coach left the spot. Greatly appreciate William drove back to the spot right away and grateful that the bag was still there. His professionalism and patience are greatly appreciated ! Very thankful!

Queenstown was the most enjoyed. We had the opportunity to walk up to Ben Lomond cradle. Our favourite and most pleasant room was in Franz Josef. It was so spacious and comfortable.
The Tranz Alpine Scenic ride was an exceptionally exciting experience. Above all Emily was always helpful and she did a fine thing in organising our trip . High five for her.