New Zealand Bus & Coach Tour Reviews

Great trip, really enjoyed it all. Coaches, drivers, itinerary and organisation all excellent. Thanks

This holiday was very well organised. The only hitch was someone else's, such as the ferry to the South Island. We felt we had seen a good cross section of New Zealand and what it has to offer. Hope was our guide and her organisational skills, experience, knowledge, sense of humour and unfailing patience were exactly what was needed. She showcased New Zealand and its history and culture very well and with great enthusiasm. All the hotels with one exception were fine. Being older, we found it tiring when we were spending only one night in a place but having been on similar holidays, we knew what we were getting into. Also the organisation made it easy for us to be where we were supposed to be at the right time. The heavy lifting, literally, was taken from us. We saw some amazing places and wildlife. We enjoyed the experiences that were arranged as part of the holiday. There were optional excursions but there was no pressure to be involved if we chose not to. The rotation of seats on the bus worked very well and we all had views of the stunning scenery. We spent three years thinking about this trip during covid and we were not disappointed. Our driver throughout was Mark who was safe and experienced. Always on time and helpful and with a sense of humour. We had total faith in his driving. The price was very reasonable for what we were offered and we would not hesitate in advising anyone who is hesitating, to go and have the experiences we did. The trip was made much easier because of Hope and Mark and we will always remember our lovely holiday.

Overall my sister and I were very pleased with our tour we completed. We found the bookings for the various buses were easy to access. The shuttle transfers were all on time and made our travelling to various activities easy and not needing to carry heavy bags with us everywhere. The accommodation were all central to towns, clean and well appointed. We also found your company easy to deal with and informative.

Brilliant, well worth, thank you and great service from Harriet.

Firstly, the tour was great and I was very happy with all aspects of the transport, accommodation and the personal service from the Tour Director and Driver. They were both very professional and friendly and did an excellent job over the 14 days. The accommodation was very good, probably better than I was expecting - and always good hotels in a great location. Made it easy to get around and find my way home later. Tour coach was always clean and quiet. I felt very safe with capable and competent driver. Cheers to Dave. Tour Director Nathan was very good keeping us all informed and looking after everyone. Great Customer Service, he’s very friendly and certainly experienced in Travel and Groups. I would also like to thank you for all the work behind the scenes you have done for me over the last couple of years. It was way back in March 2020 that I was booked to go on my original 14 Day NZ Tour, - a week after Covid Restrictions were put in place. Over the years since then you have kept in contact and extended my booking credit, keeping me up to date with what’s happening both with NZ, and my trip. Sometimes, I felt like I had my own PA in New Zealand. 😊 Thanks for your Excellent Customer Service over these last few years.

It was so easy using New Zealand Coach Tours. Harriet was super helpful, organised and friendly. She organised our tour and looked after us, staying in contact throughout our trip with a couple of last minute changes. Everything was very well organised and all we had to do was enjoy our awesome trip. Would highly recommend using New Zealand Coach Tours.

I had the best time! Had a wonderful tour guide named Isabel, and a great bus driver named Stu. Between the two of them I felt safe, comfortable, the cities/towns were amazing! The Kiwi's know how to spoil tourists..Food was wonderful, and so were the hotels. Isabel had so much info to give us, and gave personal attention to all of us. We had free days to do what we wanted too, and I saw sights I did not see on my first trip to NZ. Shopping was amazing. NZ is so beautiful, you can't take a bad photo. My travel agent, Christina was so helpful and was always ready to answer any question. I can't wait to go back again, you never see everything in NZ!

My Trip was fantastic from start to finish I will recommend Petra for her great service and NZ COACH TOURS for looking after my bookings. Grand Pacific Tours gave me a wonderful experience on the tour could not be better. The coach, hotels and places they took us to were first class. The coach driver and the staff of Grand Pacific Tours looked after all of us and my fellow travellers all agreed we had a wonderful trip.

A magnificent tour with the most spectacular scenery I have ever seen. Our tour director/driver Linda was exceptionally knowledgeable and giving a thorough commentary throughout the tour in an entertaining manner, cannot praise her enough. 11/10 for the tour.

We have just returned from an amazing independent tour of New Zealand. Shelley Ryder helped us plan this trip and put together a fantastic itinerary that met our needs. All the hotels & tours were fantastic. Shelley arranged for us to be taken to, & picked up from our hotels at each stage which helped our travel go smoothly. Sometimes we joined planned day tours and others we used local transport - all of which were comfortable and enjoyable with the benefit of passing through some amazing scenery. The APP we were provided with was very helpful, giving advice about things to do and places to eat etc. Throughout the trip we had immediate access to someone who could help us if needed. If I ever have the opportunity to visit this wonderful country again, I would definitely use company again. Thank you Shelley.

Loved our South Island trip. We wish we had more time in Christchurch and Queenstown. The only hiccup we had was in Wanaka. The info said the hotel was a short walk from the bus drop off. Instead, it was 1.5 miles-which is a bit much for 2 69 year olds who have luggage for a 9 day trip. No Uber was available and taxi service was not obvious. Otherwise, we loved our trip.

I had the most amazing time on my south island tour the people the bus driver the tour leader and the motels and most of all the scenery and the things we did were amazing. Right from day one when I rang up about doing the south island tour the lady was lovely. I would recommend the bus company to all my friends and family. Hoping to do 1 next year!

Great tour of northern NZ! Everything was planned out and clearly communicated through the app. Didn’t have the typical large group tour feel since we used the intercity coach bus system. Almost felt like we were exploring NZ on our own.

The whole experience was amazing. All the tours were exactly as described and pickups & drop-offs ran very smoothly. The drivers were very friendly and knowledgeable. Most of the accommodation was to an acceptable standard except for the last minute change of venue in Queenstown which wasn't very clean, not very well maintained and really basic. Overall the tour was excellent. If I booked a similar tour again, I would prefer to spread it out a bit, with more free days in between as we found the days extremely long with really early starts and Late finishes.

It was a wonderful trip. Thank you New Zealand Coach Tours and Janette Bagley for organising a great tour for me as the first time solo traveller to the South Island. I found Janette to be very accommodating, extremely pleasant and always got back to me with any queries. All accommodation was excellent with good breakfast. Some of my tour was cancelled but got the fast communication and other options. The App was amazing to keep me on track and notify any changes. All I had to do was follow the itinerary on the App. Drivers were all lovely and knowledgeable. Highly recommended.

Thank you New Zealand Coach Tours and Janette Bagley for organising a wonderful tour for us - Best of the North. Communication was always fast, and the tour tailored to our interests. The App was amazing to keep us on track and relay any changes. We were attending a Dragon Boating Regatta in Cambridge in the North Island and the tour was arranged around that so we could commence it from there. We loved the variety of excursions available and the transportation arranged to get us there.The Indigenous Dining Experience in Rotorua was amazing and we were booked a table in front of the main geyser. Sitting on hot rocks drinking hot chocolate in front of the action was unforgettable, the shop had great quality gifts too. The Maori Welcome Ceremony was stirring.The Duck Tour was very informative and unique and the Tree Canopy experience which took us out of our comfort zone was exhilarating and supported forest rehabilitation. The Bay of Islands is breathtaking despite the weather being against us amd we would like to visit again in sunnier times. The boat cruise, Waitangi Treaty Grounds (very informative with great museums) and trip to Cape Reinga and Ninety Mile Beach were all amazing. Many of our members had hired cars to travel around but I was grateful to be in the coaches, very comfortable and a great way to see the beautiful countryside of NZ..Tour guides were also very informative. There were no problems at all. I highly recommend New Zealand Coach Tours, it was a very cost effective holiday being tailored to our choices.

Well planned and organized tour which delivered everything it promised. Comfortable coach and hotels, well informative guide and drivers and covered all major attractions either included or optional. As a vegetarian, food options were little less for me but easily manageable. 2 things which I would like to suggest is, the guided tour time wherever history is involved can be reduced as people from outside New Zealand may not be able to connect with it. And, with people having longer full names (like Indians) please get their communicating name during tour as it will be easy for them to tell under what name bookings are done.

A good 'snap shot' of New Zealand's North and South Islands. So much to see. Thank you. Lots of diversity, with train, and ferry and Gondolas!!.

It was fun except for the disgruntled lady at XXX in Paihia who was not happy to see us when we arrived because our room were not ready yet at 11:40 AM and the grumpy City Bus driver during the trip from Auckland to Rotorua who was late and didn't check if the luggage compartment is locked sending our baggage flying out the bus. Otherwise all the other people involved in our trip were hospitable and helpful (special mention to Shuttle Drivers - Allan, Barry, & Elias).

From the very beginning, Petra was an outstanding agent who helped us finish the planning for our dream honeymoon to New Zealand with immaculate professionalism, an unfailingly friendly manner and impeccable attention to detail. She always managed to make time to iron out the details and respond to our requests, even while looking after clients badly affected by the aftermath of the cyclone that struck New Zealand shortly before our arrival. The additional time Petra was able to give us in Dunedin after we asked to extend our stay was among the highlights of our trip. Moreover, she worked out exactly what kind of hotel we would like for our final stop of the honeymoon, and did everything possible to give us this upgrade at short notice. If you are looking for a stress-free approach to planning your holiday to New Zealand that still leaves room for a personal touch, we can wholeheartedly recommend New Zealand Coach Tours and Petra Obrovska specifically. We had a truly epic holiday and will never forget the help you gave us to make it happen. One day, we shall certainly go back!