Luci Dall'Armi & Stephen Atkinson, 3 day Glaciers and TranzAlpine Queenstown to Christchurch, Travelled on 7th January 2020
We were happy with the accommodation in Franz Josef and the coach travel from Queenstown and then on to Greymouth. The TranzAlpine train journey was great. Thank you
Angna Desai (Angie) & Nainesh Desai, Custom Majestic New Zealand, Travelled on 4th January 2020
Thank you very much for all your help letting us experience New Zealand in a unique way. We really had good time and will definitely suggest your tour company to others. Christina was very very knowledgeable and was very helpful from planning the trip until it was over. I really appreciated the quick feedback, in a professional manner to every question/concern we had before and during our tour. Your coach service was excellent and coach guide/s were knowledgeable. Their continuous commentary helped us to know every visited place better. There was a little glitch in Mount Cook when we were going for glacier exploration. We needed a voucher for that and we did not have it with us. We called your tour company and your representative kindly talked to the tour desk at the hotel and everything was good in a few minutes. This is what I am talking about your excellent customer service. Once we were considering visiting some spa and accidentally click on ‘book now’ from the app and next minute, we received a call from Christina and ready to help us. Unfortunately, I missed her call, but later I saw that she tried to reach out to us via email too. We really appreciated your extra effort there. All accommodations were good except one in Auckland. I guess it was definitely not 4.5 star. Condition of beds was ok too and the front desk service was so so. I am not complaining but I am giving my feedback on that so it may help you picking something better for 4.5-star apartments for future customers. Overall, we had an excellent trip and everything went so smoothly, as planned. Thank you, Christina and New Zealand coach tours for a wonderful time in New Zealand. We would use your service again and again😊
Luan & Casper De Vries, Bay of Islands and Cape Reinga Deluxe 3 day tour, Travelled on 6th January 2020
Great service from Nichole, very helpful, friendly and on the ball. Great job Nichole
Harkiran Singh, Harsharanjit Kaur & Jigarveer Singh, AAT Kings 14 Day New Zealand Marvel, Travelled on 30th December 2019
The tour was excellent. The Guide, Driver and Bus were nice. We enjoyed the whole tour. However the hotels were also very good, but in some places especially at Christchurch, Rotorua, Wellington and Auckland, the room was very small. At Christchurch and Rotorua, the room was small and there was hardly any space to move around after putting our luggage. The condition was more adverse in Wellington and Auckland, where even proper bed was not provided (Folding cot / Sofa cum Bed was provided in the room), which was very uncomfortable. It is requested that for family rooms where we are paying the almost same amount each person as a double room, proper bed must be provided as after hectic tour one wants to relax a little bit and if the bed is not comfortable, then there is problem. At Ibis though the room was small, the bed was OK, but in Wellington and Auckland, we faced lots of problems. Overall trip was nice, if the accommodation portion is improved, we can recommend your tour to other people also. Thanks for your support.
Subrata Dey and family, New Zealand Highlights, Travelled on 27th December 2019
Happy New Year!! All of us enjoyed the trip very much. You had put together a great itinerary for us. The hotels were excellent, tour drivers and guide were very friendly are willing to help us anytime we wanted. We were extremely glad about all the drivers/guides and appreciate their knowledge of the places we visited. Food served was also very delicious. In summary, we are very happy with our NZ trip and have recommended to a few friends. Thanks for taking care of us.!! Way to go!!
Vivek, Anita, Aayushi & Sai Shubhaam Sanghi, Guided trip to New Zealand, Travelled on 25th December 2019
We had a wonderful trip to New Zealand, arriving in Auckland on 25th Dec night and leaving from Christchurch in the morning of 5th Jan 2020. After exploring a few tour companies, we finally decided to settle with New Zealand Coach Tours mainly because their initial communication was quite effective. Our contact point was Chelsea Lodge and I must say she was extremely cooperative and responsive right from day 1. I explained my overall plan, and requested for things like airport-hotel-airport transfer in Auckland, a half-day local tour in Auckland, airport-hotel transfer in Queenstown, full-day trip to Milford Sound from Queenstown, then from Queenstown to Franz Josef, stay for 2 nights in Franz Josef, a helicopter ride, from Franz Josef to Greymouth, then journey by Tranz Alpine train to Christchurch, hotel transfer in Christchurch, followed by half-day tour in Christchurch, and finally transfer to airport in Christchurch. The flight tickets and hotels were booked by us, and Chelsea supported us in organizing road transport and the driver. As a number of arrangements were involved at multiple locations, the first of all ensured that she understands my requirements clearly. Then she made the first version of the plan and kept on updating it based on a continued discussion between us. During this phase, Chelsea was very prompt, gave very good suggestions, and ensured to take care of all our requirements. It was very easy working with her, very easy to get along, and she was very responsive, friendly, and professional. Then she gave us access to an app which contained our total schedule on day to day basis and useful information, which was very helpful. Now that we have completed the tour, and looking back, all the arrangements were flawless. We faced no problem at any point of time. The vehicles were high end, were in very good condition, and more than that, the drivers in Auckland, Queenstown, and Christchurch were simply outstanding. Very polite, very well mannered, very helpful, and absolutely in the best of the class drivers and guides. New Zealand as such is a beautiful country and the tour was made far more pleasurable given the perfect execution of all the arrangements made by Chelsea. She was available all the time, before, during, and after the tour, and always friendly and ready to help. She also gave us discounts on overall cost where ever she could (though I expected a little more...just in the lighter vein). Our helicopter flight in Franz Josef couldn't take off due to bad weather, and she was prompt in making the refund. Overall, I have a very high appreciation for Chelsea and thank her for making our trip a truly memorable one. I strongly recommend her name to anyone who would like to plan a tour to New Zealand.
K & G from Florida, New Zealand Adventure Tour, Travelled on 16th December 2019
We just want to say “Thank you!” for doing such an awesome job of putting together such a wonderful itinerary for us in New Zealand. From start to finish, it was the best ever! It was our first trip to New Zealand, and the trip was a very long way from home. So, we were a bit apprehensive and unfamiliar with the country. The way you put our trip together made everything so smooth and enjoyable. You took all the worries out of everything. Because of you, we were able to relax and have a great time. The accommodations were outstanding. Every hotel had amazing staff, beautiful clean rooms with lovely views, and wonderful breakfasts. Transport services you arranged made everything flow so worry-free for us. Excellent drivers with great personalities made our day! The itinerary you pieced together for us was absolutely perfect! We thoroughly enjoyed all the excursions, tours, and sightseeing in New Zealand. Because of you, we now have many wonderful lasting memories. You made a dream-of-a-lifetime trip come true! You listened well to what we wished to do and see. You were diligent in planning our itinerary and easily made changes if necessary. You were one of the easiest and most pleasant individuals to work with. We can’t thank you enough! We loved this trip, and you deserve credit for this a thousand fold!
Lidia Stroe & Florian Mado, New Zealand Grand Self Drive Tour, Travelled on 3rd December 2019
Dear Jane. Thank you very much for the wonderful itinerary you offered us. It was one of the most beautiful trips we had and we will gladly remember. The professionalism and attention paid in unexpected situations caused by natural causes have gone unnoticed. The tour you chose was wonderful. New Zealand is an incredibly beautiful country that offers amazing scenery. Waimangu (volcanic valley), Lake Wakatipu, Mt Cook are just a few of the ex. The accommodations and conditions offered were excellent. I would like to mention in particular Gunyah Country Estate which gave us a unique experience. We highly recommend FineTour New Zealand.
Janine & Chuck Courneyea, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, travelled on 25th November 2019
We have finished our tour of New Zealand and I just want to say how fabulous it was, in all ways, Tour Guide Jo Moore, Lindsay and Peter, our bus drivers, the hotels, food and the beautiful country that you live in, the incredible scenery, culture, specifically the walk-in showers at each hotel, And so much more! Will recommend Grand Pacific to anyone enquiring and also the ease and help I had, doing all the arranging online, so many great pointers, to get me going in the right direction, all very much appreciated. Thank you again, for a wonderful, easy way to book such a great holiday.
Petra Wallner, Haka Tours 7 Day North Island Adventure Tour, Travelled on 23rd December 2019
This was a terrific trip! I would book Haka Tours again.
Giorgio Rovito, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 17th December 2019
I must admit I was a little bit sceptical after I made my reservation because the tour seemed very complex and articulated particularly in terms of having a "tight schedule". In the end, though everything worked amazingly well and I am really happy about each and every aspect of my tour. Thank you so much guys!
Gill & Gary Brindle, AAT Kings 17 Day Kia Ora New Zealand, Travelled on 6th December 2019
We have had an amazing holiday with New Zealand Coach Tours. Booking was easy with Kaz who contacted us personally in the UK making us feel comfortable with our choice right from the start. On arrival at Auckland airport the shuttle bus to the hotel was waiting for us and tour guide already at the hotel. We have nothing but praise for the tour directors at AAT Kings, very knowledgeable and helpful. The hotels used were very different depending on the area but all were clean and food plentiful and enjoyable. We would not hesitate to recommend to friends and family and if we were lucky enough to return to your beautiful country would definitely use again.
Christine Rose, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 5th December 2019
I am now back home in Scotland after a wonderful trip to Australia and New Zealand. I am pleased to write and let you know that I was very impressed with the Bay of Islands tour you prepared for me when I was in New Zealand. The instructions and description you gave were very thorough and helpful and the tour went like clockwork. Thanks to Kasmira for organising it and I will recommend it to friends.
Lai Wah Yulanda Ng & Chee Ling Wanda Lee, South Island Scenic Explorer Tour, Travelled on 30th November 2019
Arrangements were good all transfers between airport and hotels covered. GreatSights buses are okay. Bus drivers gave information. It can be 1 person for this kind of itinerary. Unlike the tour in Iceland. New Zealand offers better options. I will recommend this to friends and clients as a travel agent in Hong Kong. We missed the cruise in Milford Sound due to strong wind and heavy rain though.
Ronald & Nicoletta Firmani, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 27th November 2019
This was our third trip to NZ and it was great. The scenery and places we saw were memorable and we hope to return for another trip in the future.
Marzenna Sobiepan, Kirra Tours 18 day Classic New Zealand Panorama 2019/20 season, Travelled on 25th November 2019
I would like to thank Chelsea for great advice. Tour includes all the highlights of New Zealand. Excellent choice of itinerary by Kirra Tours.
Margaret & William Kendall and Gayle Pilling, AAT Kings 9 Day Southern Spotlight, Travelled on 22nd November 2019
This was our first extended coach tour and we enjoyed every minute from the time we were collected at Christchurch airport to our return at the completion of our tour. We will always remember the days we spent in Christchurch from the stark realities of the earthquake damage and loss of life to our walks along the beautiful and peaceful River Avon. Each of the highlights of this trip will remain with us. We were very fortunate to have Euan as our bus driver as we always felt very safe wherever we were and Mel proved an excellent tour leader. The hotels selected were of a high standard and the meals served were generally very good. We would be happy to recommend AAT Kings to any friends interested in one of your tours. We would especially like to thank Euan and Mel for the way they looked after our 89-year-old Canadian companion Gayle Pilling. Finally, a special thanks Shelley for handling our booking so well.
Francis Sathya, Christchurch to Milford Sound and Queenstown Tour, Travelled on 27th November 2019
I live in Canada. I was on holiday in Australia and New Zealand in November 2019. I booked my travel in New Zealand through New Zealand Coach Tours. Booking online was easy and the confirmation was immediate. Nichole White at New Zealand Coach Tours prepared my 3-day itinerary. It included every detail of the tour. The coach from Christchurch to Queenstown was comfortable. The coach driver was resourceful and his running commentary about attractions enroute was very helpful. The tour also included photo stops which I personally found useful as I had a full frame DSLR. Night stay at Bluepeaks lodge was comfortable. The second day tour to Milfordsound was memorable. Overall, I had a great tour since everything was meticulously planned and included. At the end of my tour, I felt that New Zealand was a little heaven on earth, though I do not believe in heaven stories! I regretted the short time I had for visiting the truly amazing country. I would like return soon for a long holiday. My thanks to everyone who played a role in making the tour possible. Special thanks to Nichole White.
Roger and Rosemary Girard, Grand Pacific 10 Day South Island Spectacular, Travelled on 22nd November 2019
This was a fabulous trip. The accommodations were top notch and the food delicious. Every small detail of each destination was completely covered. The bus driver was amazing! Since he grew up on the South Island he knew and shared a lot of the Island’s history. We really enjoyed out tour and will recommend it to anyone heading to New Zealand. We feel we got a great value for the price
Dwayne Matheson - Grand Pacific 19 Day New Zealand Showcase
Kasmira, the 19-day bus trip that was booked with your company was just great. The North Island venues were very interesting and a lot of fun. Transit to the South Island was also very interesting and entertaining. It was just like being home with the Canadian Rocky's, the Foot Hills outside of Calgary and the rolling wine country similar to our vast wheat fields of Alberta, Saskatchewan and Manitoba. So all and all you did provide the service on the extra tours in Auckland which were enjoyed as well. So a job well done and I will recommend your company should any of my friends decide to come to New Zealand for a tour of your interesting islands. Cheers for now.
Linda Hardman, AAT Kings 15 Day New Zealand Splendour, Travelled on 12th November 2019
Holiday was amazing apart from the first day when I was taken to the wrong hotel in Auckland. My itinerary & app had the Cordis hotel, but AAT Kings had changed hotels. After getting to the hotel in the rain the rest of the holiday was amazing. Great tour, beautiful country.
Bay of Islands and Cape Reinga Deluxe Tour, Christine Rose, Travelled on 5th December 2019
I am now back home in Scotland after a wonderful trip to Australia and New Zealand. I am pleased to write and let you know that I was very impressed with the Bay of Islands tour you prepared for me when I was in New Zealand. The instructions and description you gave were very thorough and helpful and the tour went like clockwork. Thank you for organising it and I certainly will recommend it to friends.
Lai Wah Yulanda Ng & Chee Ling Wanda Lee - South Island Scenic Explorer Tour
Arrangements were good, those transfers between airport and hotels covered. Great Sights buses are okay. Bus drivers gave information. It can be 1 person for this kind of itinerary. Unlike the tour in Iceland, New Zealand offers better options. I will recommend this to friends and clients as a travel agent in Hong Kong We missed the cruise in Milford Sound due to strong wind and heavy rain though
Sin Sin Ooi, Southern Wonders Tour, Travelled on 21st November 2019
Hi Shelley, Thank you so much for the arrangement for the trip, I had a really great time during the trip. Just a suggestion on Tekapo: the glamping tent area is actually quite a distance from the bus stop, it would be good to still arrange transport in the future; it is a good walk without luggage, if with luggage, it's pretty exhausting. But overall, it's great, thank you so much.
Tanmay Kumar, Tanmay's New Zealand Adventure!, Travelled on 18th November 2019
This was one of my best trips. All credit goes to Skye for coming up with itinerary and the suggestions. I was travelling solo and needed customizations to fit my preferences. I did not have enough time to plan and do all the bookings. I only told my requirement to Skye just once and she came up with the best itinerary I could have thought of. Everything went as planned and without a single glitch. I enjoyed every moment of my trip! I would highly recommend New Zealand coach tours! Thanks for all the help and one of the best experiences.
Nazihah Maidin, Mohammed Reza Mohamed Anuar & Ibrahaim Hafiz Mohamme Reza, South Island Scenic Explorer Tour, Travelled on 23rd November 2019
From the 1st experience of communicating with Katie until the end of the trip, I can only say one word...Awesome! The customer experience that she gave is commendable and the trip was one of my best, if not THE best holiday trip ever. Will definitely be back for the 3rd time. Thank you so much for arranging for us.
Lorraine & Ken Harrison, AAT Kings 9 Day Southern Spotlight Tour, Travelled on 10th November 2019
Our trip AAT Kings 9 day Southern Spotlight was exceptional, It was well organised and Mark the driver and Aaron the tour guide made the trip most enjoyable. Many thanks to Kaz at New Zealand Coach Tours for organising this trip for us.
Mark & Caroline Mangion, AAT Kings 9 Day Southern Spotlight - Earlybird, Travelled on 17th November 2019
Hi Laura! We were really pleased with how the tour was organized. All activities and visits in the program were carried out and the tour and scenery were simply amazing. We were pleased with fact that luggage was transported to and from hotel by ATTKings/hotel staff. We thought the prices of the optional tours were a bit expensive but I suppose that fits in the general cost of living of the country. Maybe being informed beforehand of the approximate cost of the tours involved would be appreciated. Nathan the tour leader and Stew the driver were great as well. Last of all Laura, thank you as well for being prompt and efficient in always replying to my queries. It was truly a pleasure travelling with AATKings and will definitely recommend you with friends.
Brad Brooks & Michael Woodside, Grand Pacific 14 Day New Zealand Panorama, Travelled on 17th November 2019
We both had a great time on the tour. Our bus driver Geoff and guide Nick were amazing in the South Island... Geoff was hilarious. The hotels were all good... although breakfast at all wee very redundant.. it was like eating at the same hotel every morning. The sights in the South Island were spectacular. The meal at the Col el’s house in Queenstown really stood out. Wine hour discounts at night were much appreciated as was the unlimited WiFi except in Dunedin where it was a limited offer. The north island was great also although in a very different way... we really missed the natural splendour. We met some great people who we will keep in contact with. The last night in Auckland with the people leaving there was very nice. We had booked the extra night thru New Zealand Tours as we were heading to a cruise on Dec 2. Our only issue there was that our room keys stopped working for the second day so we had to renew and they wanted to charge us for breakfast on Dec 1st which was to be an included breakfast... it took a while but was finally removed from our charges before we left on the 2nd. All in all a great time.
Susan Adamski & Nate Adams, Waitomo, Rotorua and Hobbiton Tour, Travelled on 17th November 2019
Our trip was awesome & I can't thank you & your company enough! Katie, you, & everyone involved from the moment I called were so knowledgeable, friendly, flexible & made the whole process of planning a dream trip to NZ extremely easy- THANK YOU. I've been posting all my pics on FB & highly promoting you for all the friends who want to go there… I'm actually a Corporate travel agent myself (biz travel only) so it was GREAT to have someone else put everything together for me and take out all of the stress! That APP was amazing, SO useful & I know we didn't even use it to full potential but it made all the difference on the trip too👍👍👍 Cheers & thanks again!
Cynthia & Hermocisimo Francisco, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 8th November 2019
Both my husband & I have absolutely enjoyed our 10-Day South Island travel with Grand Pacific Tours! Many thanks to Kasmira for the very efficient and friendly way she has handled our booking :-) I have previously done a tour of the North Island also with the Grand Pacific Tours, was very happy with the tour and it was for this reason why we went with Grand Pacific Tours when we wanted to see NZ South Island. We were not disappointed at all! Though we had some long hours of road travel, witnessing all the majestic scenery really made us in awe of the beauty of the NZ South Island, spectacular indeed! We would definitely recommend a trip to New Zealand to relatives and friends, and advise them to book their trip with New Zealand Coach Tours :-)
Matt and Maryann Dubai, Kirra Platinum 18 day New Zealand Grandeur, Travelled on 19th October 2019
Most memorable trip ever! The combination of many things made this so. It started with the tour driver, David, who was fabulous! He took us to so many places that were not even on the itinerary and that was such a bonus. Our coach and accommodations were superlative. The group we travelled with were such a good time and the initial meeting of all in Christchurch for dinner helped seal the group as a real family. Such a good time! Things we would change is possible - we had a dinner in Christchurch twice. We would change the menu the second day. Also, please inform guests they will receive a pack back with a water bottle. Initial packing from home would change what we brought. Many thanks for such an outstanding trip. We have travelled many places but this one was Golden and we would do it again in an instance!
Mitchell & Lorraine Gibson, Southern Highlights with Milford Sound Tour, Travelled on 19th November 2019
We had a wonderful time in the South Island but the coach tour was not what we expected. We assumed the tour was going to be specifically designed for the people on that coach trip and not a hop on hop off trip where a lot of time was wasted picking up and dropping off other passengers who were on their own coach tour. Thirteen hours on a large comfortable coach, driving along tight, bendy roads was not our idea of fun. The drivers were amazing and I’m glad I didn’t take on the task myself. The hotels were in good locations, clean and good value. That will be our first and last “ coach tour”. Thank You for putting the trip together. It was a good value for the money and we did get to see what we wanted. Thanks, Mitch
Jolene, Michael, Kayli, Emma and Avery White, Super Spectacular Tour, Travelled on 17th November 2019
Thank you so much for such a well-planned week in New Zealand. We loved it!
Pam & John Sandell, Grand Pacific Tours 9 Day Northern Spectacular, Travelled on 5th November 2019
Wonderful trip. Wonderful country. Well organised with great hotels and meals provided. Enjoyed the company of people on the tour. Driver and tour host were professional and friendly. Not having to deal with own suitcases was wonderful. We went through the Hawkes Bay wine region but did not have a wine tasting event - shame.
Kay Slodecki & Gloria Dawson, Grand Pacific 14 Day New Zealand Panorama, Travelled on 13th November 2019
I would like to thank Nisse so very much for her helpfulness, attentiveness and efficiency. Nisse was always available to answer any questions and responded promptly. The experience exceeded my expectations, and all of the Grand Pacific staff were amazing. I wouldn't hesitate to recommend New Zealand Coach Tours and Grand Pacific Tours. Thank you.
Girish Vadher, Southern Highlights with Milford Sound Tour, Travelled on 9th November 2019
The bottom line is I had a great time in New Zealand. Sissy has done her best. Understand it was a quick plan. A few surprises and hiccups as I was asked to pay more for the hotels when I had already booked my flights. The tour was nearly perfect if I had seen the Milford sound on the day. Unfortunately, the wrong time is given on my timetable for Milford sound tour and despite reconfirming with the booking number and mentioning that I was there. I missed out on the tour. I think Milford sound was the best part of the tour, would have had the best time if I'd seen Milford sound. GreatSights tour from Christchurch to Queenstown was good. Stuart’s live commentary was very interesting..five stars to him. Overall, I enjoyed my time. better communication can make a difference.
Stephen & Barbara Moss, Stephen & Lorraine Lewin & Peter Steel, AAT Kings 9 Day Southern Spotlight - Earlybird, Travelled on 3rd November 2019
We started our 9 day Southern Spotlight tour on the 3rd November, we were anticipating that it would be good, but boy were we wrong it was marvellous, fantastic, out of this world....... I could go on! The weather gods looked kindly at us for the most part of our journey, the scenery was beautiful, majestic and awe-inspiring in turn, but it was the people who looked after us and our fellow travellers, Hope our tour director and Ricky our driver, that made our journey so enjoyable and enabled a group of strangers to join the AAT Kings whanau. The behind scenes organisation was brilliant, everything just appeared to happen with ease. I can’t pick one thing as the best, Milford Sound as always was fantastic and we definitely had all weathers in one day apart from snow! Mount Cook could be clearly seen without any mist, the west coast in the rain was so dramatic! So to say yes, we enjoyed our trip seems mundane, it was brilliant, and a big thank you to all involved from the 5of us.
Charles & Karen Yarish, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 8th November 2019
Grand Pacific Tours was an excellent match for our needs. A few suggestions for the company is to have WiFi on their coach. I also think the coach should provide the cost of water within the tour. I would also ask the coach driver to speak a little slower since it was sometimes difficult to understand the driver. However, the driver was superb. He was helpful and accommodating. The tour guide representing Grand Pacific was a gem. We couldn't have had a better guide on the trip. He always was so interested in attending to everyone's needs. There were a few hotels on the trip that didn't rise to our standards and we noted them on the evaluation form that Grand Pacific had provided. All in all, with Rommy Fisher's guidance, we couldn't have had a better holiday!
Paulette Tan, Grand Pacific Tours 9 Day Taste of the South Island for Paulette, Travelled on 8th November 2019
A well-organized tour is only possible with folks like Katie and teams who put things together with thought dedication and professionalism. Every aspect of the trip was exactly what I expected it to be, made sweeter by the congeniality of the guide and coach captain. John & Gordon are assets to the industry. Thanks for making my visit so memorable.
Sigrid Jansen, Southern Coast Explorer with Kirra Tours 11 Day Classic Southern Discovery, Travelled on 2nd November 2019
I had an absolutely amazing time in NZ thanks to Chelsea who organized everything so well for me. I will surely recommend her to whoever will ask me for advise about an NZ travel.
Chanchal & Kumkum Banerjee, AAT Kings 14 Day New Zealand Marvel - Early Bird Special, Travelled on 26th October 2019
Christina, I found you very helpful in arranging my trip to New Zealand and my wife and I enjoyed our visit to your country. If I plan a visit to Australia in the future, I will be in touch with you. In the meantime have a good career in your line of work and take care.
Norman Dawson & Julia Loader, Travelmarvel 15 Day New Zealand Rail Adventure, Travelled on 4th October 2019
We were very impressed with the content of the tour. The accommodation was very satisfactory and the coach very comfortable. Our tour director was amazing with her knowledge. Her presentation and personality were fantastic. Both coach drivers were excellent with their knowledge and especially their driving abilities,[Len Ready in North Island, and Paul in South.] We would have no hesitation in recommending Travelmarvel Tours to anyone.
Dennis Mitchell & Christine Albanese, Grand Pacific Tours 19 Day Ultimate Discovery, Travelled on 1st November 2019
We had a wonderful holiday and were very impressed with Grand Pacific and New Zealand Coach tours and will gladly recommend to our friends. Well done all!!!!!
Terry & Judy Wilkinson, Grand Pacific 10 Day South Island Spectacular, Travelled on 20th October 2019
Hi Nicole The title of the trip says it all, New Zealand's South Island is indeed spectacular. We enjoyed our tour very much, the scenery was beautiful and the people we met were wonderful. We took many pictures and made many memories. Our thanks to you Nicole for your patience in answering our many questions about the trip and then arranging for additional night stays at both ends of the tour. It was a pleasure dealing with you.
Kathleen and Brian Mitchell, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 23rd October 2019
We had a great trip and enjoyed seeing beautiful New Zealand immensely. Everything was so well organized we just relaxed and enjoyed the sightseeing and tours.
Prasad, Mrinal, Prasanna & Madhuri Mate, The Southern Circuit Tour, Travelled on 9th November 2019
The trip was very well organized by Nicole. All hotel accommodations and tours went on smoothly. Complimentary taxi service was provided when needed Nicole used to respond quickly to any query. Te Anau hotel ppl were not updated with our payment but they corrected it. Will recommend to friends.
Lisa & Kevin Smith, AAT Kings 15 Day New Zealand Splendour, Travelled on 28th October 2019
Kia Ora...We had the most incredible time in New Zealand. Our tour included both islands. Isobel, our tour director, went above and beyond to make our trip memorable. Monica, our bus driver was awesome! We were fortunate to have 14 days of perfect weather. The hotels, excursions, and meals were all well planned out. I highly recommend New Zealand Coach Tours. They handled all of my questions and concerns before the trip. ATT Kings offered many tours. The 15-day Splendor was perfect for us! Thanks to all that helped make our vacation a stress free and memorable one! New Zealand is a spectacular country! Certainly a bucket list destination!
Barbara Ellis and Colleen Brooks, South Island Highlights, Travelled on 23rd October 2019
Thank you Chelsea for taking such good care of us while we were visiting your beautiful country. Unfortunately, we were not able to see Mt. Cook, but that was not your fault. We appreciated everything you have done for us. Thank you again.
Chanchal & Kumkum Banerjee, AAT Kings 14 Day New Zealand Marvel, Travelled on 26th October 2019
The tour itself was well organised and Nathan, the tour director did a good job overall. However, the seat rotation did not work very well in our estimation. On the whole, my wife and I both enjoyed New Zealand and hope AAT Takes note of these comments and improve their services in the future. We are both pleased with Christina's efforts in arranging everything.
James & Patricia Sutherland, AAT Kings 14 Day New Zealand Marvel, Travelled on 27th October 2019
Great tour and Kaz was exceptionally responsive to all our questions -deserves a raise!
Stephanie Vickers & Julia Forsyth, Grand Pacific Tours 9 Day Taste of the South Island, Travelled on 3rd November 2019
We loved our tour of the South Island! The guide and bus driver were great and very knowledgeable. The scenery was amazing. We even had good views of Mt. Cook. The weather was good until the last 2 days when it rained nonstop. We missed some experiences due to weather, but overall we quite enjoyed the trip.
Foo Wei Zhi and friends, South Island Highlights Tour, Travelled on 19th October 2019
NZ's wonderful! We enjoyed our trip and joining this tour was a great choice made. Chelsea did a superb job in arranging the itinerary from our list of to-dos. Always surprised at how prompt we get replies for our enquiries; even after the trip. Several of our requests are well met. We will definitely go back to NZ and recommend this tour to our friends.
Susan Marie and Robert Kazin, Kirra Platinum 18 day New Zealand Grandeur, Travelled on 19th October 2019
New Zealand has been on our list of "must sees" for years. When the time finally came that we and our friends could get away for a length of time, we really had no idea how to proceed. Should we plan it ourselves, look for tours, ask friends?? Thankfully, one of our party saw an article about New Zealand Tours, and we contacted Abby Alexander. She asked us to provide her with a list of our "must do's" in NZ. She questioned our interest in driving ourselves or being able to sit back and watch the beauty of NZ. When we agreed that no one wanted to drive on the "wrong" side, and we wanted the freedom to watch and see as we traveled, then Abby took our "want" list and matched it to the best available tour. We think of New Zealand Coach Tours as a "broker" service, and we couldn't be happier that Abby matched us with the Kirra Planinum 18-day NZ Grandeur trip. It was a phenomenal trip, with a mix of scheduled "must sees" and free time that we could choose to fill with suggested activities or not. Looking back, except for the fact that Mt Cook would not show itself in our time near it, we saw everything we hoped to see and more. Our Kirra guide and bus driver, David McNamara, was superb. We had wondered if it was necessary to have the functions of driving and guiding split into two people, but, with the small group experience, it was not necessary. David's wealth of knowledge of his wonderful country and his incredible driving skills on those winding, narrow roads was enough for everyone. Our group bonded, and we had a fun, informative, pampered trip. The bus Kirra provided was new and huge and very roomy and the hotels were all of top quality. Clearly the company valued us as clients and made sure our experiences were more than average. We would recommend the matching job your company did, but also highly recommend Kirra's Platinum trip, as value added.
John & Barbara Lellis, Grand Pacific 19 Day New Zealand Showcase, Travelled on 14th September 2019
We had a delightful time on the Grand Pacific tour. Every day presented new opportunities to discover and experience. Our drivers and our guide were first-rate, ever conscious of our needs and worked tirelessly to make our experience special. We bonded with our fellow passengers and were sad to see them part from us. I would have no qualms about recommending this tour to anyone who wants to taste New Zealand for themselves.
Marcia Ann and Bob Nadolny, Majestic New Zealand Tour, Travelled on 25th September 2019
New Zealand Coach Tours made our holiday to this beautiful country absolutely perfect. We chose the Thrifty Tours, Majestic Tour and it included all the highlights we wanted to see. As others have said, all of the arrangements went off without a hitch, including all the tours, pickups and our flight to Christchurch. What we really liked was the fact that these tours are customizable. You can add or delete places from their packages, change hotels, etc. It also means you are not on a bus with the same people each day. You do what you want to do, not what a rigid tour company dictates. Although some of the days were long on the buses, we felt we saw so much more of New Zealand this way than if we had flown or taken a cruise to the different cities. And it sure beats driving yourself. We could relax and see the wonderful sights along the way in very comfortable coaches. The buses make many rest and meal stops along the way, and the commentary from all of the drivers was great. New Zealand Coach Tours was excellent to make arrangements with. Communication was exceptional. They gave you very personal attention and worked hard to give you the best possible options. We were very impressed with their professionalism and their prices are very reasonable. Special thanks to Narissa for putting the initial arrangements together and to Christina for following up on all of the details right up to our departure making sure we had all the information we needed to have an amazing holiday. We highly recommend you book your New Zealand adventure with them!
Bernard & Fiona Evans, 9 Day Southern Scenic Wonders, Travelled on 28th October 2019
A wonderful holiday! Everything slotted into place. All bookings were made as expected, all accommodation was perfect, all buses picked us up and dropped us off at the right places. Even the bus drivers were full of valuable information, and appeared to enioy the trip as much as their passengers! I would highly recommend this Tour Company for your New Zealand holiday.
Siti Rasidah Mohd Shihab & Abdul Mohd Marzuki, Glaciers and Overnight Fiordland Tour, Travelled on 17th November 2019
Nicole who took over from Abby has been great in helping us plan for a holiday that fit our lifestyle and preference. We managed to fit in cycling, hiking and sightseeing into our 10-day itinerary. We enjoyed ourselves tremendously. Coming back to NZ is a must. If any, perhaps for improvement, I would like to provide feedback on: 1. The BBQ lunch at Walter Peak on Day 5 after our cycling could be better managed. The buffet was not served on time. We had to rush through lunch amidst the large crowd that was impatient (understandably) and we did not quite enjoy it as we needed to get to the boat to take us back to Queenstown as per schedule. We felt we didn't get our money's worth for the BBQ lunch. The fact that we are vegetarian also made it worse. There wasn't any BBQ seafood served, which if there were, there would be something that we could enjoy. Also breakfast times at some of the accommodation places were open rather late. On days where we had to catch our tour early (7ish), we had to forego breakfast. Perhaps, breakfast pack on the go can be arranged in the future for those who can't make it to the breakfast time due to an early tour bus/train schedule. We liked the arrangement at Aspen Court in Franz Josef where continental breakfast platter was sent the day before to our room. Hence we could have our breakfast at anytime that is convenient for us.
Trevor & Patricia Mary Fuller, Grand Pacific Tours 19 Day Ultimate Rail, Cruise & Coach Experience, Travelled on 12th October 2019
Grand Pacific's 19 Day Ultimate Rail, Cruise and Coach Experience was a really terrific tour of new Zealand's North and South Islands. Kaz Banks gets a high commendation from me for the wonderful job she did in handling our booking, keeping her eye on the ball and making sure we were kept informed on every detail of planning and itinerary. The tour itself was of extremely good quality. Every aspect of itinerary, organization. group management, accommodation and food was attended to with the needs of the customer as priority one.The beautiful coach so impeccably driven and cared for by Roger deserves a special mention Indeed, this tour rates very close to the top of the list of all the tours my wife and I have undertaken over the past thirty or so years. Thank you to all involved for ensuring that our travel experience was of such excellent quality.
Jolene, Michael, Kayli, Emma and Avery White, Super Spectacular Tour, Travelled on 17th November 2019
Thank you so much to Skye for setting up our awesome 5 day vacation to the North Island! We had an amazing time and loved visiting your country. All of our accommodations went very smoothly and were lovely places to stay in. Our rides and tours were prompt and always on time. The people were all wonderful too!! I would highly recommend using Skye and her team for your upcoming New Zealand vacation.
Robert & Mavis Gerrard, Grand Pacific Tours 16 Day Highlights of New Zealand for Bob & Mavis, Travelled on 14th October 2019
Thank you very much for arranging our tour. Every thing ran smoothly from our first contact with you to the transfer to the airport in Auckland. We would have no hesitation in recommending both your company, especially yourself, and Grand Pacific. A lovely country and a very memorable holiday. Special recognition to Dennis the Tour Guide and Peter and Lyndsey the Tour Captains. Thank you again and best wishes to all involved.
Bonny and William Billups, Central North 6 Day Tour, Travelled on 19th October 2019
Absolutely amazing . Best tour ever .
Petra and John Jones, Grand Pacific Tours 9 Day Taste of the South Island, Travelled on 27th October 2019
Our trip went smoothly apart from an unexpected illness from John on the night of the banquet on the ship. Several people, including our "fearless leader" Chrissie, helped his recovery, She was a tower of strength throughout the whole of our holiday. Our witty driver Ricky was full of information as we travelled as well as helping at stopping places The only criticism that we got very weary of the many short trips when we had to pack and unpack our belongings at the stops we made. The food was great, the bus was great and the countryside was wonderful.
Jennifer Jeffrey, Grand Pacific Tours 16 Day Highlights of New Zealand, Travelled on 18th October 2019
Thoroughly enjoyed the Tour - it was everything I had hoped for. I think we were lucky having only 24 on the tour as everyone mixed together. Raewyn, Andrew & Kevin were excellent, helpful & informative - altogether a very enjoyable holiday, Jenny
Diane Therriault & Gaetan Ross, Grand Pacific Tours 16 Day Highlights of New Zealand Plus Pre Tour Accommodation, Travelled on 13th October 2019
Kia Ora! Gaetan and I were very happy with our wonderful trip to New Zealand, even though mother nature was not on our side. Our photos will have nothing to do with New Zealand publicity, but, we have seen its magnificence and travelled over 6200 km on both islands, which was more than expected. I was more than satisfied with Nichole White’s help in planning this trip, she was keen to answer all my queries and did so efficiently and promptly. She made this trip worriless. We enjoyed every hotel stay except in Omarama which was very basic but I think it was the better option in the area. For us, the highlights of the trip were the Canterbury plains, Dunedin, Queenstown, Milford Sound and Fiordland for the South Island. We did not get to see Mount Cook or Fox Glacier because of cloudy weather and rain. For the North Island, I would say Rotorua, Lake Taupo, Auckland and definitely Paihia and Russell. The weather was sunny and warm. Every place had its own particularity and we appreciated that very much. This tour was very well organized by Grand Pacific Tours. Everything was on schedule and we never had to wait for our hotel keys, they were ready upon arrival, which was great. We had no surprises with anything on our tour, everyone did what was expected of them excellently, that is our coach captain and our tour guide. We knew what to do and what was expected at any time during the day. If you want a trip with great quality and no worries, I would strongly recommend Grand Pacific Tours and would also suggest you contact Nichole White for your planning, you won’t be disappointed. Thanks again for all your help. Grand Pacific, we felt we had a good quality/price ratio for this tour. Thanks.
Lorraine and Calder Barrett, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 20th October 2019
Calder and I loved every minute of our tour. You had preplanned it with us perfect to the last. Return flights were very early but it worked well and we were able to return home in the hippy shuttle bus. Jo and Alex did a wonderful job taking us around the magnificent South Island. They are great people and the best I am sure at their jobs, hotels food bus company all good and worked well to make everything go smoothly. The train and boat experiences added variety and interest to the scenery that speaks for itself. Nice breaks and free time to explore and time for extra activities if needed In all a must-do tour. Thanks for everything.
Anita and Mike Born, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 21st October 2019
Kia Ora! Mike and I were very happy with our trip to New Zealand. I was more than thankful to receive help from Servanne for our tour of New Zealand which was my dream. We enjoyed every hotel stay. We cannot think of a favorite place because we love them all. My husband would like to have stayed overnight at Mount Cook and I kind of agree with him versus Te Anau just because the Mount Cook area seemed to have more for us to do but that’s us personally. If you had a 0 to 10 rating, it would be 25. Servanne was more than helpful with any questions I had any time I emailed her ask. She sent us reminders and items for us to prepare perfectly for our trip. We lacked nothing, we had no surprises with anything on our tour, everybody was in place when they needed to be and we knew what we needed to do every second before, during, and after our tour. We would do a tour with Grand Pacific again and we are certainly going to recommend them to our friends. Thank you
Christine Betts, AAT Kings 14 Day Southern Spirit, Travelled on 8th October 2019
This was a great trip, very well organized. We had a really wonderful guide in Hope Horsley who really does NZ proud. Met some lovely people being the only Kiwi on the bus I was asked lots of questions about NZ. Really tested my knowledge of my country.
Jim and Pat Ball, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 6th October 2019
Fabulous tour. Had a great group of Aussie and Kiwi people. Coach Captains and Tour Guide were fantastic. Best Tour we've ever been on.
Jana Thomkova, AAT Kings 18 Day Best of New Zealand, Travelled on 5th October 2019
Very nice tour, well organized, delicous food and helpful guide and driver. Thumb on!
Helen & Brett Gould, The Incredible South Island Highlights Tour, Travelled on 23rd September 2019
The South Island tour organised for us was amazing. We had great accommodation, excellent transfers and pick-ups. We were made to feel very special all the time and everyone was very friendly. Nichole White was extremely helpful, professional and friendly every time I contacted her and answered my many questions with friendly patience. Thank you Nichole and thank you New Zealand Coach Tours for a wonderful and memorable tour of NZ's South Island. We highly recommend your tour company to anyone considering a similar tour to ours.
Les Fisher and Ian Ballantyne, AAT Kings 14 Day New Zealand Vista, Travelled on 29th September 2019
Thank you for arranging the holiday. Communication over such a long distance was made very easy by your courtesy and efficiency. Our queries were dealt with quickly and your help was of great value. The trip itself was a wonderful experience, enhanced by our brilliant guide and our driver. They couldn't do enough to assist us. The itinerary was well chosen and the hotels, food and service highly commendable. All in all an enjoyable and very pleasant experience which I would recommend to anyone. Thank you again for your excellent co-operation and service.
Sheila Hall & Dorothy Armour, South Island Adventure Tour, Travelled on 18th October 2019
We were absolutely delighted to catch up with you to let you know in person what an amazing job you have did planning our once in a lifetime trip!!! We are sat on the wharf in Queenstown sipping wine and marvelling at our surroundings. Hotel is amazing. Thank you so very very much , you have made this trip really special and stress-free.
Ashna Patel & Stefan Pinkston, 5 day Southern Alps Circuit Christchurch to Christchurch, Travelled on 5th October 2019
The trip around the Southern Island of New Zealand was amazing. We both fell in love with the country and definitely want to come back using this company. The accommodations were amazing, some with amazing views as well. This trip was one for the books. Thank you!
Seth & Leslie Perelman, New Zealand Vista Tour, Travelled on 1st October 2019
We’ve just completed a wonderful tour of your grand country organized by the folks at New Zealand Coach Tours. Thanks for their detailed planning, their fine followup and their helpfulness when needed.
Karen A Rice, 5 Day Southern Highlights with Milford Sound, Travelled on 9th October 2019
Thanks for flawless organisation of the tour. It was very easy and efficient. I enjoyed every element of the tour, personally the only thing I wish had tweaked is to have an additional night in Franz Josef as its a great location and the time there felt a little rushed. Accommodation was great particularly Blue Peaks Lodge. Thanks
Wayne & Emiko Skipper, AAT Kings 14 Day New Zealand Marvel, Travelled on 30th September 2019
We had a great time in NZ. The AAT Kings 14 Day New Zealand Marvel is a great value tour — impossible to pack in any more sights within the time frame! Our tour guide Gina and driver Mark were dedicated professionals and good people they did their best to ensure our large group had all the adventures they could handle — including the optional tours available. Probably no country in the world the size of New Zealand packs in such a great variety of scenery and opportunities for adventure.
Merlina Lee & Mariana Senikuraciri, Southern Highlights Tour, Travelled on 2nd October 2019
It was a well organized and hassle free tour. Thank you very much. Will definitely recommend and book again with you.
Joanne Kelley, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 20th September 2019
The only way I can describe my experience on this tour is to say it was one of the best ever tours I've taken. I've long hoped to visit New Zealand, and had it not been that I was searching for a company to use to book 2 clients on a South Island tour, I wouldn't have been in touch with Kaz, and with her encouragement, I signed on for a single-share, for the 19-day Showcase tour. For the most part, there is very little I can comment negatively about. Grand Pacific Tours personnel presented a fabulous product. The Coach Captains and Tour Guide were the star performers. I would highly recommend this tour to any first timer visiting New Zealand.
John & Vivienne Gibson, Kirra Tours 8 day Classic Northern Discovery - Early Bird Special, Travelled on 9th September 2019
Enjoyable! Our driver Ross was very knowledgeable and the bus was comfortable.
Bruce & Ann Ryan, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 24th September 2019
Oorganisation by you - excellent. The driver and guide - excellent. The hotel accommodation - excellent. The NZ south island country - excellent. THANK YOU. THANK YOU. THANK YOU.
Christina Harrison, AAT Kings 14 Day New Zealand Vista - Earlybird, Travelled on 9th September 2019
My AAT Kings 14 Day New Zealand Vista was a wonderful trip - NZ is a natural beauty! The tour guide and coach driver provided excellent customer service and their knowledge of NZ was wonderful. Accommodation and meals were very good. This is why I travel with AAT Kings!
Hamed Eshraghian & Leela McCullough, Grand Pacific Tours 19 Day Ultimate Discovery, Travelled on 10th September 2019
The tour was great. The natural beauty was amazing. The coach was extremely comfortable. The driver/guide was professional and very knowledgeable. Dinners ended late and we had to go to bed right after it because of early mornings. Hotels, for the most part, were excellent. Some had a small heating unit that didn't heat both the room and the bathroom. Breakfasts and dinners were excellent, but we were in a dairy producing country and there was no non-fat or low-fat yoghurt, which would have been nice. Overall, it was a very enjoyable trip.
Ms Valma Briggs & Annette Marsh, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 21st September 2019
Our tour was amazing Nichole was so helpful a great asset to your company. My sister & I would like to thank all those who made our trip such a wonderful experience.
Kathleen Wyatt & Keith Vaughan, A Fiordland Explorer, Travelled on 5th August 2019
Keith and I would like to thank you for organising our holiday it was amazing and everything was so well organised thank you, Kathleen!
Bill and Rhonda Jackson, Waitomo, Rotorua and Hobbiton 3 day tour, Travelled on 26th September 2019
We had a fantastic time while we were there. We were well looked after from the moment we arrived at Auckland airport. All the facilities we visited were fantastic and we would encourage everyone to spend some time with our neighbours across the ditch. I love the Maori culture, they made us feel like we were at home, we felt like family. In fact, I had the honour to be selected chief on our visit to the Miai Tai village, it was a tremendous privilege.
Jane Shaw, AAT Kings 10 Day Southern Spectacular for Jane, Travelled on 14th September 2019
This was a very good trip, well planned and faultlessly delivered. Good value for money. I would specially commend our guide, Hope Horsley, and our driver, Mark, whose cared for us and knowledgeable commentaries considerably enhanced our pleasure.
Loris & George Cherrington, South Island Tour, Travelled on 11th September 2019
From the first time I met Rommy during the quoting process I knew she was the right one to arrange my birthday tour of South Island New Zealand and get this right for us. Everything was arranged to perfection with her help, and arranging travel insurance which was all stress-free. Our once in a lifetime coach tour of our beautiful South Island went without one hitch. Thank you. We will always be eternally grateful for your consideration of our needs and comfort. I will be recommending New Zealand Coach Tours for sure.
Dennis & Caroline Dailey, AAT Kings 14 Day New Zealand Vista, Travelled on 9th September 2019
Great job by Shelley Ryder in booking our tour and responding to our special requests. We loved the tour and would book with AAT Kings again if we ever get back to Australia or New Zealand.
Mr Shian Ming Tan and Mrs Lay Ying Tan, Southern Highlights with Milford Sound Tour, Travelled on 14th September 2019
Servanne was very patient answering all my queries. Thanks for everything!
Coriene & Jon Case-Minners, Auckland to Christchurch Ultimate Explorer Tour, Travelled on 3rd September 2019
Had a great time. Things were very well organized and we didn't have to worry about all the details. Beautiful scenery and beautiful animals. Vickie was extremely helpful and thorough on everything. Loved walking on a glacier!
Margaret Kuhner, Spectacular South Island Highlights, Travelled on 9th September 2019
My trip was 100% amazing! Every single transition pick-up was perfectly on time, the bus driver/tour guides were very well informed. Stuart on the trip from Christchurch to Queenstown was especially outstanding! At the end of each day I was exhausted by joy! Thank-you for making my trip so wonderful! ❤️ Meg Kuhner
Rita and Alan Elliott, 9 day Scenic South Island, Travelled on 19th August 2019
From start to finish our 9-day tour of the South Island measured up to expectation. It became clear early on that we had made the right choice to use the coach tour as opposed to our original idea to self-drive. It gave us the freedom to sit back, relax and drink in the spectacular scenery, with plenty of photos stops allowing us to have a hard' copy catalogue of the many landmark sights along our route. The accommodation and facilities were in all cases good or very good and the staff we encountered were all very friendly and helpful. The same can be said for the coach drivers who were also careful and competent in their negotiating the varied terrain and conditions whilst informative and entertaining in their commentaries. We were fortunate enough to have some lovely weather and just wish our tour had been longer. We would definitely recommend your services to anyone considering a similar trip and we thank you for the time and effort you put into all the arrangements and helping to make our tour a success.
Jennifer & Marjorie Kawi, Best of the North Tour, Travelled on 30th August 2019
Great trip! I would certainly recommend this! Apart from some minutes of uncertainty when we got dropped off at Matamata with minimal instructions as to pick up for the next location, everything was well-planned and organized. If you want to be able to do as much as you can in 5 days for the North part of New Zealand, this would be an excellent itinerary. In addition, Katie has been very responsive and helpful. When we were at a loss in Matamata and there were no phone call responses, she responded to my email immediately and informed us regarding our pick up. We would be very interested in planning another tour with this company through Katie in the future! Thanks for a wonderful time!
Stephen & Nina Warner, 5 day Southern Highlights Tour with Milford Sound, Travelled on 25th August 2019
A big thankyou to yourself, as the trip went like clockwork it was very well organised with the bookings, and the itinerary was very detailed and self explanatory which made the trip easy and simple to follow for first time travellers to NZ.
A special mention to all the bus drivers who gave us a safe on time journeys, with well-informed commentary of NZ.
Staff on the Tranz Alpine Railway, went to extra efforts to make sure we had our check in luggage ready for departure to catch our flight to Melb /AUS the same day/evening.
We will not hesitate to do another trip with NZ Coach Tours, or recommend them to other.
Thankyou for a great trip of South island New Zealand.
Brian & Natalie McDonnell, 8 day South Island Encounter, Travelled on 22nd June 2019
Kia Ora Shelley, Thank you so much for your help when we called you to plan our first trip to New Zealand. You were so helpful and knowledgeable with recommendations about ‘must see’ experiences during our visit. New Zealand is the most breathtakingly beautiful country we have ever visited. The trip was fantastic, well organised and whilst there were so many highlights – the stand out for us was Mount Cook. The recommended coach drivers were informative, the accommodation and breakfasts were very good and everyone was kind, friendly and extra helpful. When a problem arose New Zealand Coach Tours staff sorted the problem efficiently so we could continue with our trip. We would recommend Shelley if you’re planning a trip to New Zealand, we’re glad we contacted Shelley – we can’t thank you enough for a very memorable experience.
Sergio Valladares & Aurora Perez Negron, Customised Glaciers Overnight, Travelled on 12th August 2019
All arrangements and preparations were on time and according to our expectations. No major issues, it was easy to follow your instructions. We had a wonderful time in NZ and definitely would come back. Bus and taxi drivers were very friendly and helpful, accommodation was awesome, the only thing would be to spend more time on the glacier. The rest was perfect, thank you.
Nataly Hernandez, Nataly's Customised NZ Exploring, Travelled on 22nd July 2019
I had a fantastic time with all the activities I booked! :) Chelsea was extremely helpful and patient to answer all my queries and suggest activities based on the things I liked and the fully-packed itinerary I wished for. All chosen companies in New Zealand were really good (e.g Great Sights, Real Journeys), always on time and with friendly drivers. I thought it was expensive but to be honest everyting was worth it. If you are a planner like me and you want to have everything paid and booked in advance to travel free, I totally recommend this. You may lose some flexibility to choose activities depending on weather for example, but to me it´s great to have everything booked since activites start really early and it´s better to think about those in advance! Greatsights is great in the sense that it has options, so you are not forced to do the same exact thing as everybody else in the bus, I thought that was very good to customize what you wanted. You can also just go there and find your tours but to me it was really nice to have an insider giving me feedback depending on my comments to finally choose what was best for me, I do recommend it as I said if you are a travel planner like me! :)
Jennifer Moody, Jenny's South Island Adventure, Travelled on 7th July 2019
An amazing holiday organised by Lisa Riddington. I will definitely recommend her to anyone who is wanting a fabulous holiday in New Zealand. The organisation and accommodation was outstanding.
Colleen Gerbrandt, Waitomo, Rotorua and Hobbiton Experience, Travelled on 16th July 2019
We were very pleased with every aspect of our tour, from Kasmira's helpfulness in making the arrangements to how smoothly everything went on the tour. There were many different pieces that all had to fit together, and we were amazed that each of our shuttles arrived perfectly on time and our names were on each list! It was a great way to experience the beauty, history, and diversity of New Zealand.
Ian Kentwell and Deborah Pagsanjan, 9 Day Southern Spotlight, Travelled on 7th July 2019
Following the cancellation of our first tour, we were a bit apprehensive about what you had in store for us, but I have to tell you that we had a wonderful tour and were amazed at how you managed to coordinate everything. We didn't have one hiccup along the way and all the drivers/tour guides were spot on time every time as well as being very informative and accommodating. The accommodation was excellent everywhere we stayed although I must say that the Ibis really needs to get with the times, I mean nobody charges for wi-fi anymore. Once again Louise, thanks so much for making our South Island Tour a most memorable one and we would have no hesitation in recommending your services.
Audrey Brosseau, Northbound Napier, Rotorua & Waitomo Experience, Travelled on 25th June 2019
I was very pleased with the tour that you put together for me and thank you for the work you did in arranging it. All of the drivers and guides were very personable and knowledgeable, sharing interesting information about New Zealand, its' history, culture and sights. I thought that the tours you included were excellent and so varied: I thoroughly enjoyed them all. New Zealand and its' people were wonderful! I would definitely recommend your tour company to others. Thank you
Mr & Mrs Sumali, Incredible North Island Highlights, Travelled on 11th June 2019
We had a great time in Rotorua & Taupo. Everything went well as planned. Thank you for the memorial experience.
Cynthia Sawyers, Essential New Zealand Customised for Cynthia, Travelled on 18th June 2019
I just want to say a big thank you for planning and coordinating my recent trip to New Zealand. You were very responsive and accommodating to all my queries and requests. I really appreciated that. I was also very impressed with how well coordinated everything was and that there were no hiccups.
I thoroughly enjoyed my time in New Zealand. It’s an amazingly beautiful country and the memories of my time there will be long lasting.
Thanks again to you and your team for taking away the headache of the planning and arranging of activities. It allowed me to truly spend the time absorbing the beauty of the country without having to worry about the mundane details😊
I must say a special thanks to all of the drivers who greeted me so warmly and picked me up on time on every leg of the journey. The hotels were also well chosen and met my expectations.
I would highly recommend your company to my friends and family and encourage them to make New Zealand a ‘must visit’ country.
Cynthia Sawyers, Essential New Zealand Customised for Cynthia, Travelled on 18th June 2019
One word comes to mind to describe my New Zealand trip- Fabulous!!!
Edward Der Avakian, Waitomo, Rotorua and Hobbiton 3 Day Tour, Travelled on 23rd June 2019
I liked the tour, especially the accuracy of the schedules, including pick up and return timings. A great experience. Thank you.
Huong Pham & Thao Nguyen, North Island Waitomo, Rotorua and Napier Experience, Travelled on 16th June 2019
I would like to say that it was a wonderful trip that my daughter and I experienced. We were picked up and saw off on time. I just regret that my time is limited so that I missed some attractions. Thanks for designing a Coach Tour which very much matched us! Hope that I someday can return to your country once more.
Lisa and Malcolm Campbell, Michael and Lesley O'Sullivan, AAT Kings 10 Day Southern Spectacular (2018-2019) - Early Bird - June, Travelled on 9th June 2019
We have just had the most wonderful holiday, due mainly to your great organisation of our tour. From day one everything was made easy for us, organising the insurance, requests for walk-in showers, transfers from the airport. This was our first coach trip and we will be doing more of them. Also a big thank you to Tanya our tour guide what can I say she was amazing, Ricky our driver I felt very safe with him behind the wheel. We have already told our friends and family it’s the only way to see the South Island.
Anne Hooper, Breath-Taking 10 Day New Zealand Experience, Travelled on 20th April 2019
I would like to say a big THANK YOU to you for the recent trip you organised for me. I arrived home safely and well last night. The trip was very exciting and went off without a hitch. I would like to recommend 2 hotels whose accommodation was really exceptional. The Waldorf Stadium in Auckland and The Bolton Hotel in Wellington. These two were large apartments, very well equipped with every amenity. Thanks for all your help. I will certainly recommend you to any of my friends.
Richard, Elizabeth & Andrew Volk, Kirra Tours 6 day Classic Northern Rapture, Travelled on 18th November 2019
Our Kirra tour was excellent. I was apprehensive about arriving in Wellington at midnight, but our driver was waiting to take us to the hotel. We met Paul, our Kirra driver/guide, the following afternoon. We were surprised that our tour group had 5 people on a 35-passenger bus, but the other couple from Australia were great travelling companions. Paul was excellent and provided us with a lot of information about living in New Zealand. The itinerary was well planned and the hotels were very good, especially the Puka Park resort. It was unusual to have a tour where dinner was included every day. I also appreciated the fact that you alerted us of the new requirement to obtain a NZ tourist visa. Your link to the appropriate website made this a simple process. We heard on TV while we were in NZ that many tourists paid excessive fees because they did not use the official website. We're happy to see that American Airlines will be starting service from LAX to Christchurch. Perhaps we will plan a trip with you to the South Island in the future.
John Shew & Family, Southern Highlights with Milford Sound, Travelled on 31st May 2019
The tour was really good and it met my purpose of exploring the southern island within 7 days.
Barry & Jenny Haydon, Bay of Islands and Cape Reinga Deluxe 3 day tour, Travelled on 16th November 2019
All went well. Having been on the tour am not sure that the Copthorne was as conveniently located as it could have been. We were unlucky with the boat cruise - so much so that it was a significant negative on the trip. All in all would recommend the trip to others.
Colleen Gibson, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 11th May 2019
The tour was very good! Accommodation was good loved the hotel in Napier. Loved our tour guide and driver. and the Transfers were good.
Jogesh Nambiar & Sivagayathri Krishnasamy, 8 Day Southern Scenic Wonders Itinerary. Travelled on 26th May 2018
Our visit to New Zealand (NZ) certainly left a very deep impression on us. NZ, particularly the South Island was picturesque beyond belief, with beautiful lakes, mountains and lush greenery practically everywhere. Coming from a city, this was truly a refreshing change. Our pleasant, fuss-free tour of the South Island would not have been possible if not for Sarah Baumanis of New Zealand Coach Tours. She was super prompt in replying to our email queries as well as extremely helpful in helping me and my wife customise a tour that helped us see as much as possible of the beautiful South Island during the brief one week we spent there. The tours were very well organised and the driver's/guides extremely informative in pointing out to us and explaining how some of the amazing landscape we were passing through was formed. Would definitely recommend booking a tour with New Zealand Coach Tours if you wish to experience the beauty and fun stuff that New Zealand has to offer but in a fuss-free way.
Lila Korpell, Glaciers Overnight, Travelled on 26th April 2019
The bus rides offered beautiful views and scenery! The second bus driver was engaging and entertaining. The hotel in Franz Josef was very nice and accommodating.
Sally Basta & Nils Jordan, 15 Day New Zealand Honeymoon, Travelled on 6th May 2019
Jane was truly amazing in helping us plan our honeymoon. We loved that there were no issues in modifying the itinerary. Once we got there, everything was perfect. Pick ups were on time and accommodations were just as described. Would absolutely recommend Jane to anyone planning a trip to NZ!
Diann & Philip Eiserloh, Grand Pacific 19 Day New Zealand Showcase with Post Tour Arrangements, Travelled on 14th March 2019
The Grand Pacific 19 Day NZ Showcase was exactly what we wanted to tour NZ because: it was long enough to get to most of the country it was geared toward really learning about the country the pace was appropriate with a few double nights at the same hotel the food was varied and quite good; there were enough opportunities to eat on our own all the tourist highlights were visited the GP guides and drivers were accomodating, friendly, and authentic. An extra kudo goes to our South Island driver whose name escapes me now who got us off the west coast JUST before the washout of the Waiho River bridge March 25th and thus enabled us to complete the itineraries AND not lose three days stranded there. Your office handled all of the paperwork efficiently, thoroughly, and was available to be phoned any time I needed you. I also appreciate Britt's replacement dealing with additional charges that Air NZ wanted to charge us for changing flights when THEY had changed the flight times which required us to change plans. And she also secured a late check out on the last day in Blenheim before flying to Auckland to return home. Thank you for a wonderful 50th wedding anniversary holiday. Diann Eiserloh
Caroline Lamont, Grand Pacific 10 Day South Island Spectacular + the Bay of Islands, Travelled on 23rd April 2019
Beautiful country and I would revisit. Thanks to Shelley, all the details of the trip were well organized and this made for smooth, fun travel.
Ann & Stephen Parr, Southern Highlights with Milford Sound, Travelled on 16th May 2019
I can’t say enough good things about the tour that Rommy booked for us. At every stage of the trip we were met or the transfer was waiting right on time. Accommodations were great and the coaches very comfortable. The drivers were informative and extremely pleasant. I would highly recommend using Rommy to anyone thinking of taking a tour. As a bonus we had perfect weather the whole week. Thank you for making our once in a lifetime journey so stress free.
Peta Jones and Daryl Wardenaar, North Island 5 day Waitomo, Rotorua and Napier Experience, Travelled on 14th May 2019
The trip was great. For us, on the first tour day, there were too many events and it was a bit much, we preferred the days with two activities instead of four. The rooms are good, overall a good trip. Wellington accommodation, The Bolton was the best we had ever seen and the food and staff were fantastic, highly recommend it. We look forward to the South Island experience in two years time. Thank you !
Gwynfryn & Pamela Ann Jones, Grand Pacific 9 Day Northern Spectacular, Travelled on 14th April 2019
We toured the North Island, wow, what a fabulous area. We thoroughly enjoyed ourselves. We met some great people. I would like to give a big thank you to Grand Pacific Tours for looking after us so well.
Thomas & Elaine Williams, Gene and Debbie Pass, Grand Pacific 14 Day New Zealand Panorama (2018-2019), Travelled on 24th April 2019
What a wonderful trip, in my life I have traveled to 33 countries. No trip has been as nice as this one. I have rode many buses but never a better driver than Andrew in the South Island. Our guide Barb was great we never had any problems at all. The timing for the trip was perfect very little bad weather and the foliage was beautiful with snow on the mountain tops, it was great! We choose one optional tour that was a bust and I would not recommend it to anyone, it was the (Awesome wildlife tour) in Dunedin. I would do the trip again if the airplane ride wasn't so long. Thank you for all your efforts.
Kee Dizzine, AAT Kings 14 Day New Zealand Vista, Travelled on 23rd April 2019
The 14 Day New Zealand Vista tour was amazing. We were able to see both islands and we feel as if we really know New Zealand now. Our guide, Mel, was very knowledgeable, shared personal experiences, and took great care of our group. Our driver, Mark, was very professional, complemented Mel very well, and shared his videos of the places we were visiting. We would highly recommend this tour!
Christine Curtis & Kevin Curtis, 3 Day Tranz Alpine and West Coast Glaciers to Queenstown, Travelled on 5th May 2019
From beginning to end, it was fabulous! Booking was made extremely easy and so affordable Nisse was marvellous and it made such a difference having everything work just like clockwork. Life is busy enough without having hassles when organising your holiday and this was exceptionally good. The TranzAlpine was absolutely stunning. The accommodation at Punga Lodge as lovely. Comfortable bed too. Very central. We decided to take a helicopter trip which was arranged very efficiently with good advice too. That was a real highlight for us!! The coaches to Franz Josef and then to Queenstown were very comfortable and we were given a nice relaxed commentary along the way. We stopped at interesting spots and had plenty of bathroom breaks. I really feel that this deserves 100% !! THANKYOU SO MUCH!!!
Don & Barbara Wreford, Bay of Islands Getaway, Travelled on 29th April 2019
We enjoyed a fabulous holiday. Everything went without a hitch. We had some great drivers/guides which helped greatly. Full marks to you Rommy and your team. Thanks.