Barbara Saies, 10 Day South Island Explorer, Travelled on 22nd November 2020
Shelley rocks! Made me a ten day itinerary for a trip to South Island and especially the West Coast where I had never been. I got two trains included, as I love trains and my comfort and age was catered for. Loved being picked up at each stage and delivered to the accommodation, and took little sightseeing trips around the areas I landed at. Spectacular scenery and experiences. My only regret is that it was too short. Will hope to return, and cannot recommend your company too much. Thanks again for the wonderful service and care.
Jenny & Neville Bowmar, Kathy & Tom Sintmaartensdyk, A Customised Bay of Islands and Cape Reinga Deluxe 4 day tour, Travelled on 23rd October 2020
Hi Christina. thankyou for organising our coach holiday. It was brilliant. It was all so easy. Unfortunately, the traffic was really bad on the way to Paihia (the bus driver was excellent and took a shortcut to beat some of the traffic) so we were about an hour and a half late into Paihia but our shuttle driver was there to meet us. The Scenic Circle Hotel was great......only a short walk into town. We had beautiful weather. With all of the tours that you had pre-booked for us all we had to do was sit back and enjoy which is what we did. We will certainly recommend you and also the ease of travelling by coach. Bye for now.
Alison Weggery & Joyce Loye, 4 day TranzAlpine Glaciers and Queenstown, Travelled on 12th October 2020
Very happy with the booking with NZ coach tours.
Annette Moody, A Custom New Zealand Explorer, Travelled on 2 October 2020
Throughout the consulting phases, you were extremely helpful, giving advice on the best places to visit. Your selection of hotels and motels was good, all rooms were comfortable and spacious. The drivers who met me were all very courteous and friendly, some gave me a wee tour before taking me to my hotel. I was grateful to be met and receive Porter service. Travelling alone is interesting and this service made it feel safer. I suggest you always include the company picking us up, please. Later starts would be good, it's not a holiday, more of a tour. Re the bird sanctuary off Stewart Island, a boxed breakfast would be a must, there are no facilities there and I found 3 hours too long, so managed a ride back to Golden Bay. Otherwise, it was really great. Expensive, but as I won't it do again, worth it. I have a new appreciation for our beautiful scenic country. Thank you.
Alan & Sheila Joynes, Southern Spectacular, Travelled on 22nd September 2020
After numerous changes due to COVID 19 we had a fantastic holiday. Thanks Louise for all the work you did rebooking as things got cancelled. 10 out of 10.
Alan & Rayleen Price, 8 day South Island Scenic Explorer, Travelled on 12th September 2020
We have now returned home from our holiday! It was wonderful, I must congratulate you on the holiday package you put together for us, you did exceptionally well. Thank You 🙏🙏🙂. All the private transfer people were exceptional and the accommodation was great 👍. It was a bit of a shame about Milford sounds and the Greymouth train trip but that’s the weather and COVID 19. Once again Thank you very much!
Maria Tamepo, 2 day West Coast Explorer to Queenstown, Travelled on 15th September 2020
Well, an absolutely wonderful time had by all four of us in our travel party. The opportunity to have our own private shuttle and driver was a huge bonus. Richard was a top man who catered to our needs and wants, gave suggestions about the different sites we may like to see. Absolutely fabulous and that's without mentioning the spectacular views and the awesome country of Waipounamu. I am definitely recommending this tour to my friends and family and wish to use this opportunity to thank you, Shelley, from New Zealand Coach Tours and Richard from Glacier Shuttles. MAURI ORA and NGA MIHI MAHANA
Rachel Wilson, 5 day Southern Highlights with Milford Sound, Travelled on 19th July 2020
Awesome time away.
Sheila and Satish Rao, TranzAlpine Glaciers and Queenstown, Travelled on 16th March 2020
We enjoyed every minute of our TranzAlpine and Queenstown your. Jo did an outstanding job of organizing our itinerary and everything went smoothly.
Edgar Frank Walter & Maria Jandira de Camargo Mancuso, Contrasts of New Zealand, Travelled on 10th March 2020
We loved New Zealand and the tour was well prepared and everything worked fine. We had, however, some communication problems during the tour. But on the last days of the tour, Christina took over our trip and gave us excellent support.
John & Laurel Godfrey, Bay of Islands and Cape Reinga Deluxe tour, Travelled on 7th March 2020
The places we visited were lovely (as was all of NZ) and the Bay of Islands and Cape Reinga Deluxe tour was really good. I have no criticism of the places and all we saw • You need to revise your outline to show that people travelling need to get their own way to the SkyCity Terminal • The coaches were really good and clean and comfortable. Tony (our driver down and back to/from the Bay of Isles) was great and interesting in his commentary and helpful (and handled the wet conditions on the way back wonderfully well). • The motel was really good both from a room perspective but also the food – breakfast and dinner (we paid for there) was fine! • Tare. The driver on day two was far too chatty and while he drove to places which were good … not enough time was given to the Cape visit so none could get to the light house. He diverted via the new avocado areas and that would have been better spent at the Cape … He pandered to the US and Canadian tourists and reaped his substantial reward in tips … • The lunch on this day was at a lovely location and while the falafel and salad was ok … the fish n chips were dreadful (the worst we tasted in NZ)
Mary Alice Watts & Carolyn Walker, Southern Highlights with Milford Sound, Travelled on 14th March 2020
We enjoyed our six days away even though the virus threat was uppermost in fellow travelers mind. Weather was perfect and drivers were attentive and entertaining. I would not hesitate to use your services again.
Sheryl & Owen Brunkie, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 7th March 2020
Hi we had a great time and thanks for all your help. Only disappointment is that we didn't receive the forms to order the jackets and hats but otherwise exceptional treatment and help.
Lori Gabriele & Joy Weavers, Grand Pacific Tours 9 Day Taste of the South Island, Travelled on 7th March 2020
I was very pleased with the tour I selected. It allowed me to see many of the highlights in the South Island. Nichole was very helpful when I was booking the tour. She was able to answer any questions I had, and she responded in a timely manner. I appreciate the fact that she followed up once we returned home. One suggestion.. the tour ended in Christchurch on a Saturday, I was then travelling to Picton to catch the ferry on Sunday. Our tour bus was going there as well. However, I was not permitted to travel with the group due to insurance coverage. Perhaps, extra coverage could be purchased, so clients do not have to arrange their own transportation when the bus had room and was going to the same place. I would definitely consider booking with New Zealand Coach Tours again. Thank you.
Connie & Dick Roth, Scenic South Island, Travelled on 5th March 2020
We spent 9 days on the South Island. Chelsea was our consultant. The tour she set up for us was wonderful and perfectly seamless! It started with our pick up at Christchurch airport. Every hotel was topnotch and centrally located. We could walk about anywhere. The rental car was great and came with navigation so we did not have to use our phones. Every tour we took, jet boat, boat ride to the Mount Cook Glacier, steam boat, Milford sound and the helicopter ride were obviously the best available. If we would have had to book each individually our selves it would have been a monumental task. We ran into many other tourists who used New Zealand Coach Tours and they were all very happy. We have never done a self drive tour like this and when we come back to New Zealand we will contact you again! Thank you Chelsea!
Arvind & Manorma Chhiba, Southern Highlights with Milford Sound Tour, Travelled on 13 March 2020
The 5-day Southern Highlights tour incl Milford Sound starting in Christchurch was truly great. The first day was rather long as we had to cover a great deal of activities and visits. The bus also left late from Christchurch because the bus we went on tour with was also the one that picked up all the passengers from their Hotels. We thought several buses would have done that. As a result, we had less time, especially at the Mount Cook area. We felt rushed with lunch and were not able to visit the Edmond Hilary Museum. Queenstown was rather quaint. We spent three nights there and did a cruise on the lake and went up the Gondola for a spectacular view of the city and surroundings. Milford Sound trip was fine but the box meal could have been far better. On the fourth day, we went on a long drive NW to Franz Josef where we walked in the glacier area. Unfortunately we could not go higher because of a recent collapse of path way at the top. Here we stayed at the Rainforest Retreat in a tree hut which was quite innovative. The continental breakfast for which the items were given to us the night before was not wholesome. A better option would have been to serve breakfast at their own restaurant on the front of the complex. The last day took us to Greymouth and the train to Christchurch. Here we must commend the staff at the station who very professionally handled the luggage, boarding arrangements and paperwork for transport to our hotels in Christchurch. Overall we had a good experience and thank you and your company for the guidance provided.
Marie Mallet, Grand Pacific Tours 9 Day Taste of the South Island, Travelled on 13th March 2020
As my first time visiting New Zealand. I was very impressed. The tour guide Heidi Healy and the driver Geoff Painter were both amazing. The tour was so well organised and also due to COVID-19 pandemic, we were always being made aware of what was going on with the tour. Thumps up to everyone, I will go back again. And will even encourage my friends to do so.
Don & Janice Byrne, Bay of Islands and Cape Reinga Experience, Travelled on 3rd March 2020
We had a very enjoyable time. All of the tour operators were on time for pickups, polite and able to eloquently describe the features and history of the locations visited. It was a worthwhile trip.
Anne Hill & John Pearce, Southern Highlights with Milford Sound Tour, Travelled on 2nd March 2020
Thank you Nicole for your excellent work in regard to the setting up of our itinerary, everything was absolutely spot-on, coaches, drivers, pick-ups, accommodation. We had a really lovely time and will always have wonderful memories of our time on the South Island, once again, thank you for all you did for us.
Janette Kornweibel, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 26th February 2020
The three day Bay of Islands and Cape Reinga Tour was good; lovely country and well organised. The main surprise I had was how expensive New Zealand itself has become. Before I went and had a few enquiries of Jane, she was most helpful and reassuring. Thanks
Chris & Valerie Dadson, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 2nd March 2020
Coach driver from Auckland was very good. All excursions have been very good in particular the visit to Waitangi Treaty Grounds. Then collected our lunch from the office. Vegetarian lunch was good but not impressed with the chicken salad. Mini-tour of Russell was excellent. We then met my wife’s cousin in Russell who was visiting from the UK, we only realised we would both be there at the same by our posts on Facebook! We hadn’t met for over five years so a few glasses of wine was consumed(!) in the Duke of Marlborough Hotel then an early dinner. Yesterday we did the Cape Reinga trip. Very good and very lucky with the weather. We didn’t do dune boarding but some did! Unfortunately, it was misty by the time we got to the lighthouse. BBQ lunch was good. Our driver Paul excellent, very informative. We had about 20 people on the trip including pickups. Breakfast this morning was very good at the cafe while it poured with rain. The trip on R Tucker Thompson, also very good. We had early rain and returned early as it was beginning to rain heavily. Apart from that we were were very lucky with the weather, we also saw dolphins! Captain and crew very informative.
Ron and Hetty Cameron, Kirra Tours Platinum 10 Day Southern Encounter, Travelled on 23rd February 2020
Tour was fantastic. The driver was excellent, knowledgeable, helpful and great to be with. We would certainly recommend your tour to our friends.
Pauline Morey, Grand Pacific Tours 14 Day New Zealand Panorama, Travelled on 23rd February 2020
I really enjoyed my trip, apart from the early mornings and long days not being able to enjoy the hotels full potential and would have liked longer in each place we visited. Feel it would be helpful that these points were evident when booking.
David & Jody Hay, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 23rd February 2020
We had a wonderful time on our coach tour. Our driver, John was very knowledgable and our tour guide, Alan, kept things running smoothly. I would recommend this tour to anyone so you can sit back in comfort and enjoy the beauty of the South Island while someone else does the driving! Most of the hotels we stayed in were very nice and the food was very good. We stopped at many hidden gems while also seeing the tourist sights. It was certainly money well spent!
Anne Howell & Lynette McPherson, Grand Pacific Tours 9 Day Taste of the South Island, Travelled on 2nd March 2020
I have never been on a tour before, it was just great. Alex the coach Captain and Jo. his offsider were both brilliant at doing their job. The information they both had about everything was just great. All the Motels couldn't be faulted, also great meals. Well done.
Veronica Wilson, Grand Pacific Tours 16 Day Solo Travellers Highlights Tour, Travelled on 21st February 2020
I really enjoyed the Tour of New Zealand and the support when I was not certain about travelling was excellent. Grand Pacific Tours were excellent and the tour catered for all.
Thomas & Sandy Waring, Glaciers Overnight, Travelled on 25th February 2020
We very much enjoyed the tour. Everything was perfect. Accommodations were great. This was one of the best experiences we have had. The scenery was absolutely beautiful and the glacier views and walk were great. I highly recommend your tour to anyone visiting New Zealand. Jamie did a great job as well as our bus driver and guide. Thanks to all that made this a great experience.
John & Arlene Anthony, Bay of Island Getaway, Travelled on 20th February 2020
Thanks Jane for helping us plan a memorable and beautiful stay in gorgeous New Zealand. The places we visited on our 20 day Kirra package were magnificent, our driver/guide David was very skilled and knowledgeable! Adding a Bay of Islands stay after the tour was a perfect way to finish off our comprehensive tour! Because we stayed for 3 nights we had time to do the main activities and still feel relaxed. It took some time for us to finalize plans and we went back and forth about options several times - thanks for you patience and for letting us know about all the available options!
Heather Wellington & Julie Watson, Auckland and Rotorua Highlights followed by Grand Pacific Tours 9 Day Taste of the South Island, Travelled on 1 March 2020
My sister (from the UK) and I (from Australia) had such a great time on our trip to NZ. We were fortunate in that it was a couple of weeks after the rain storms in the South Island and just before they closed NZ because of the virus! How lucky were we, also with the weather, wonderful sunny days except for one morning!! All the transfers were smooth, the accommodation great and the food - wonderful! Our driver, Andrew and guide Kerrie, were full of interesting information and went out of their way to make the trip enjoyable. It's hard to pick a highlight, but the food at Walter Peak Station was the tops. Loved the Maori Village concert and meal in Rotorua, just so interesting and 'Uncle' John was such an amusing MC. Would have loved to spend more time at Omauru it was fascinating with lots of galleries. In Dunedin, we did the 'Nature's Wonders' trip which was fantastic and the owner is so passionate about it all. So many good things and interesting people, even on the coach. Thank you so much for arranging it all, if I win Tattslotto I will be back. Hope you and the crew stay safe and well.
Elaine Pelling & Olivia Lam, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 20th February 2020
Olivia and I had a fantastic time on the tour even though Olivia is sight impaired everyone on the tour was so kind to her. Chelsea Lodge was absolutely fantastic. I would recommend your group to travel with Lorraine, Jan and Andrew they were so fantastic. I would like to do that tour again but on my own this time and am thinking of doing that in 2022. Your group and Chelsea are the ones I would like to deal with. A very big thank you.
Joya Roy, Outstanding New Zealand, Travelled on 29th February 2020
Our itinerary covered an array of gentle activities, exactly what we wanted as well as a smooth transition from one to the other during our travel. We had a wonderful three weeks in New Zealand with a combination of road, rail and coach trip. New Zealand has an abundance of natural wonders sprawling across its North and South Islands and at the end of our three weeks, I can say with conviction that Liz Wilson perfectly captured our imagination into a reality, filled with an assortment of delightful experiences ranging from the World famous Milford Sound to the quaint town of Dunedin. Without Liz, we two senior citizens would have found it extremely difficult to link so many different providers in this complex and exhilarating journey. When one of our mornings went drastically wrong due to a poor service provider and we were faced with nearly missing out on one of the highlights of the tour namely Stewart Island, Liz was super efficient and promptly arranged a fantastic alternative that we immensely enjoyed. For those who want to have a close encounter with New Zealand, moving slightly away from the main tourist track, I shall highly recommend seeking help from someone like Liz and I guarantee it would be worth it. Personally, if I or my other family members go to New Zealand, I shall seek out help from Liz again - no doubt about it. A big Thank and a very well done.
Judy Selinger, Waitomo, Rotorua and Hobbiton Tour, Travelled on 17th February 2020
I want to thank you for organizing two wonderful tours for me. They were truly amazing and I have memories I will never forget. I will certainly be recommending your company to anyone heading to New Zealand.
Lesley Wiles & Dianne Downing, Glaciers and TranzAlpine Queenstown to Christchurch, Travelled on 18th February 2020
Hi Louise, arrived back in the Uk on Monday so just getting sorted. Obviously it was a disappointment not to have the day in Queenstown as we planned. By the time we arrived at the accommodation on the Monday evening it was too late to do anything. After that everything went really well. The accommodation everywhere was superb. Absolutely fine. We had a wonderful day in Franz Josef. We went over the glaciers in a small plane, superb. The train from Greymouth to Christchurch was lovely. It was a superb package, Louise and I would thoroughly recommend you to anyone wishing to do the same.
Noela Rewald & Andy Henry, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 18th February 2020
Our recent New Zealand trip was exceptional....we saw & experienced so much in this beautiful country. Thank you Shelley for recommending this particular tour....was all we were hoping for...would certainly recommend it for those who want to see the BEST of New Zealand!
Barry McDonald & Denise Cole, Kirra Tours 18 day Classic New Zealand Panorama, Travelled 18th February 2020
I’m writing to inform you that Denise Cole and myself both had a great time during our 18-day bus trip through New Zealand. I would also like to praise “Rossco” the driver and guide on his knowledge, humour and assistance during the trip.
Brigid Marland & Margaret Butteriss, Southern Highlights with Milford Sound Tour, Travelled on 16th February 2020
Thank you for arranging the tour. It was awesome. NZ is sooo beautiful! Everything worked like clockwork. It was amazing!
Lynedah Vartell, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 16th February 2020
Great trip, wonderful service, knowledgeable guides. I have been so impressed with the quality of the trip. Shelley Ryder was particularly helpful and Raphael the driver very good. The only thing I would change is that I wouldn’t get the box lunch there is an abundance of great food close by at all times.
Brigid Marland & Margaret Butteriss, Southern Highlights with Milford Sound Tour, Travelled on 16th February 2020
Coach very comfortable with wide windows. Coach drivers very informative and with a great deal of enthusiasm for NZ. Collected and dropped off at given times.. Appreciated being able to see Doubtful Sound when Milford Sound became inaccessible. The beauty of NZ was overwhelming. Thank you.
Denise & David White, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 14th February 2020
We had a wonderful holiday. Guide and coach drivers were very knowledgeable. Some of the South Island hotels would have been much enhanced with air conditioning.
Jane Campbell, Southern Highlights with Milford Sound, Travelled on 12th February 2020
Just returned from the Southern Highlights tour arranged for me by Jamie-Lee Dennison. I was traveling alone and quite anxious about this. Jamie-Lee arranged everything very competently. I was met at every change and was given a printed itinerary on my arrival at Christchurch Airport. All tours were very well presented and the accommodation although not 1st class were clean and staff friendly and helpful. Due to bad weather I was not able to go on the Milford Sound tour however Jamie-Lee arranged for me to go on the Doubtful Sound tour which was spectacular. Overall with the exception of the weather on the west coast I had a great time. Then trip back to Christchurch on the Trans-Alpine train was very enjoyable, especially the deep ravines we crossed over and the Otira Tunnel which I understand is over 8km through solid rock. Thank you for all your care and preparation.
Jane Edgar & Jan Hurst, Grand Pacific Tours 16 Day Highlights of New Zealand, Travelled on 12th February 2020
Hi Jane, Jan & I loved our highlight tour of NZ, it was so well organised from our airport meet & greet right through to our airport departure pick up. I lived in Auckland for 19 years so new NZ fairly well but for my English friend who hadn't been before we decided an organised tour was the only way to see both islands & get a tour guide's commentary, we thought it extremely good value for the money, all the inclusions were fantastic, as were the optional trips, our hotels were all brilliant, loved the country ones, they added something extra to the rooms to make it just a bit more memorable. The food quality & quantity was plentiful to suit all tastes. I would definitely recommend this company to others.
Jansi Rani, TranzAlpine and West Coast Glaciers to Queenstown, Travelled on 10th February 2020
Thank you Victoria for your great support. We had wonderful time in New Zealand. Looking forward for the next trip again. Surely will recommend you for my friends travelling to NZ.
Ho Seong & Mona Meeran Lee, Fiords and glaciers, Travelled on 7th February 2020
It has been very smooth and pleasant to deal with New Zealand Coach Tours through Chelsea Lodge. They are very professional and prompt in responding my questions and requests. I told them my available time and desired tour locations, and they arranged itinerary satisfying all my wishes. Especially when Milford Sound was closed due to severe weather and hazardous road conditions, they immediately notified me and suggested alternative choices so that I was able to visit Doubtful Sound instead. I became a 100% happy customer to New Zealand Coach Tours and Chelsea Lodge.
Patty Kenny, Trafalgar 9 Day Contrasts of New Zealand, Travelled on 7th February 2020
I absolutely loved my trip.....from the tour guide, Katie, to the accommodations, excursions, drivers, not to mention the beautiful sights. And of course, your invaluable help to get me started on this adventure of a life time. Thank you so much Kasmira.
Roslyn & Laine Willis, AAT Kings 9 Day Southern Spotlight, Travelled on 9th February 2020
We had a great time thanks! We would have liked more information on costs of the extra activities prior to the tour - this would enable tourists to plan and budget ahead. We didn't realise that the coach would be taking some people to the different activities while the others stayed on the coach. We have never been on a tour like that before other than when we went to Israel. The Israel tour - all the people went to the same activities except for when we had a morning or afternoon off and then each person/couple organised their own activity.
Sylvie Chua & Lise Dumouchel, AAT Kings 14 Day New Zealand Vista, Travelled on 11th February 2020
Nichole is amazing! She prepared everything for our trip and we did not experience a single hitch during our journey through New Zealand. AAT Kings is a top-notch tour company and Dexter and Yvonne made the trip fun and informative! I would not hesitate to recommend them to anyone.
Pamela Garcia, Glacier, Queenstown and Milford Sound highlights, Travelled on 8th February 2020
Great service. We had a lovely time in the South Island. highly recommended tour. 5/5 stars.
Zakir & Miriam Contractor, AAT Kings 14 Day New Zealand Marvel, Travelled on 6th February 2020
We had a lovely time touring New Zealand for 14 days. All the arrangements made by NZ Coach Tours and AAT Kings worked perfectly well. Enjoyed the comments and wits of our tour guide, Gina. However we missed the Milford Sound, the beauty of which we have heard so much about. Thank you Chelsea for booking us for a great tour.
Diane dudley, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 8th February 2020
Thank you, we had a great time, with Ken and the other passages, I can't explain how good it all was, the best coach trip I have been on, so thank you, and keep up the good work.
Stephen & Jacqueline Hill, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 8th February 2020
The tour was everything we had hoped for. The organisation was first class which ensured everything went well.
Miss Elizabeth Bishop & Miss Rebecca Arnold, Grand Pacific Tours 9 Day Northern Spectacular, Travelled on 6th February 2020
The most incredible experience of my whole life. As two girls in our 30s, we spent 9 days on this tour with a group of people over 10 years older than us and had the absolute time of our lives. Our driver Kevin was incredible, and knew everything there was to know about the North Island, telling us all kinds of stories everywhere we went and keeping us entertained on the long drives. Jo, our tour guide, was equally as informed and enthusiastic and went out of her way to ensure that the few extra activities we wanted to do were catered for. Throughout the whole booking process we had the amazing Shelley at GP helping us with our daily (endless) questions in a really polite and excitable manner, she never ever made us feel stupid or like we were being a nuisance. I just cannot give enough praise to the whole experience! Thank you Grand Pacific
Puhua Edgar, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 5th February 2020
AAT Kings is a very professional tour company. I enjoyed the trip in New Zealand very much, I won't forget the very good experience for a long long time. The director Katie and Driver Mike did a great job. The lady, Victoria Parrack, also did her job beautifully on help me and arrangement of my South Island and North Island trips. I would like to this opportunity to say thank you so much, and I will be with your company again if I visit NZ again or another part of the world. Once again Thank you very much.
Pat & Brian Stevens, AAT Kings 8 Day Northern Discovery, Travelled on 5th February 2020
Kia Ora. We have just returned from New Zealand after a truly wonderful holiday. We had a few days in Auckland prior to joining the 8 day tour of the North Island. We found these extra days very beneficial both to get over the long journey from the UK but also to give us time to explore Auckland. Auckland was home from home - we have lived in Bristol for 6 years and throughout that time there have been extensive roadworks and reconstruction! We joined the coach tour and met the tour director, Hope Horsley. Hope was exceptional - it was lovely to hear some of the Maori stories and legends and to be given the Maori perspective on life in New Zealand. This enriched the experience enormously. We found the travel was comfortable - a new coach - in spite of a few long days. The hotels were also very comfortable - all the rooms were spacious and provided all we needed. The food could not be bettered. Hope explained the optional excursions clearly so it was easy to choose between them. I think that the range of excursions was wide and catered for most. The coach travelled on from Wellington to the South Island while we stayed on at the James Cook hotel. Again this gave us the opportunity to see much more of Wellington and to appreciate some of the history of New Zealand. We returned to Auckland by the Northern Explorer train which was quite an experience and then flew down to Tauranga to stay with a niece. Thank you Nicole so mush for organizing the extra nights at the hotels in Auckland and Wellington. We really appreciate all your help and attention to detail.
Narelle Bennett, AAT Kings 15 Day New Zealand Splendour, Travelled on 4th February 2020
We had a wonderful time, the tour guide was excellent as was the driver. There we no hiccups and everything was as per the itinerary. Still trying to remember what we did and where we went, but that is normal! Would highly recommend your company. Thank you
Tony and Virginia Beardmore, Grand Pacific 19 Day Rail, Cruise & Coach Tour, Travelled on 4th February 2020
We had a great time in New Zealand. The Grand Pacific 19 day Rail Cruise and Coach tour was everything we could have asked for. Louise answered all our queries about the tour and booking was straight forward. She kept us up to date throughout the whole process and we received a detailed digital itinerary. The Tour itself was very professionally run. The NZ coach captains were great as was our Aussie Tour Guide Kerrie who was friendly and cheerful throughout despite what the weather and other conditions threw at her. She was tireless sorting out options and alternatives for everyone so no one was disappointed. You cover some big distances but it is a great way to get introduced to NZ and I wouldn’t hesitate to recommend New Zealand Coach Tours and Grand Pacific Tours to anyone
Kenneth & Robina Grimmer, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 4th February 2020
Very enjoyable tour with Grand Pacific Showcase. Excellent coach captains who gave very informative and entertaining commentary, Kevin in the North Island and Alex in the South Island. Well administered by Jo Moore throughout the tour. Very good accommodation and food and perfect logistics of suitcases being delivered and collected from hotel rooms. Early starts could be a little tiring for some, especially if there was an early finish to the day, but overall and excellent tour. Excellent booking process and very efficient handling of our tour by Kasmira Banks of New Zealand Coach Tours.
Robert and Jillian Youle, Grand Pacific 19 Day Rail, Cruise & Coach Tour, Travelled on 2nd February 2020
We all had a wonderful tour with many fond memories. It’s hard to single out specific ones, but the train journeys were superb and the breakfast up the Gondola in Rotorua was memorable, especially with the cart rides down. Thank you all for your hard work in handling the booking. We look forward to our next trip once the virus is under control. Stay safe.
Jim and Janice Piotter, AAT Kings 15 Day New Zealand Splendour, Travelled on 3rd February 2020
We just completed our 15 Day New Zealand Splendour tour and it was excellent. We have nothing but great things to say about our tour with AAT Kings nor with our travel agent Chelsea Lodge. Chelsea was very, very attentive and was very quick to respond to our questions. My wife and I were former tour directors and have directed 90-100 tours all over North America. We know when a tour is a good tour. The New Zealand Splendour tour EXCEEDED our expectations. Tour Director Isobel Needham and Ricky the driver were EXCEPTIONAL.
John and Lyn Morrey, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 3rd February 2020
Wonderful company. Great weather. Kerrie, Murray & Peter made an excellent team. Comfort stops and itinerary were perfect.
Robert Gallo & Joan Perry, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 3rd February 2020
We thoroughly enjoyed every aspect of the Bay of Islands tour. All of the drivers and tour guides were pleasant, efficient, and knowledgeable. Having just completed a tour of the north & south islands, this tour was the perfect compliment and tied in with much of what we had learned and experienced. It was particularly special to be in Paihia the week of the Waitangi Day celebrations.
Paula and Dave Murray, Grand Pacific 19 Day Rail, Cruise & Coach Tour, Travelled on 3rd February 2020
19-day rail and couch tour was great!! Your country is beautiful despite being desperate for the rainfall. We were happy to visit and enjoyed it all. some days long but expected. Mother nature interfered with a few days itinerary but that was out of anyone's control and Grand Pacific was willing to reimburse when plans got varied. They were fair to us and did all they could to make it up. Would recommend this company and their drivers, Murray was one of the best you've got I'm sure!! Coaches were kept clean and tidy and most of the meals were very good a few places could have offered more variety at dinners but overall happy with them. We want to express our good communication with the tour office when corresponding (Nisse) prior to the trip was very helpful and provided good and helpful a recommend Kaikoura (up the coast from Christchurch) to stay for an extension post-tour at the Anchor Inn!! The hosts were great Paul & Lyn, 2 thumb's up! for the motel and hosts. would love to come back and see Milford Sound next time round...
Upender Mahankali & Madhubala Upender, AAT Kings 9 Day Southern Wonders, Travelled on 2nd February 2020
Right from enquiry to booking to completion of our pleasant 9 days AAT Kings tour of South Island of New Zealand, Chelsea Lodge has been swift, understanding, knowledgeable and assisted us. I would like to recommend her to our friends planning for such visits. Thank you, Chelsea, and keep it up.
Chuck Kroon & Linda Betz, Southern Highlights with Milford Sound, Travelled on 1st February 2020
We had a wonderful time in spite of the rain in Queenstown. The lodging and transportation were excellent. We will remember our time in NZ.
Brian Rogers and Jean Jim, Kirra Tours Platinum 9 Day Northern Escape, Travelled on 1st February 2020
The trip worked out well. We were happy with it. Good value for money. You were very helpful. We never got picked up on arrival. We were not crazy about the hotel in Rotorua as it had mould everywhere. But these are minor concerns. We loved the people we met. We got to see a lot of New Zealand and learn about the country and overall we were very pleased.
Shirley & Frank Krencichlost, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 31st January 2020
We thoroughly enjoyed our tour of the south island, our tour guide and driver were excellent, their knowledge was outstanding. Everyone got along nicely, the only downside was missing Milford Sound and Lake Te Anau due to heavy rain and flooding. Most of the hotels were great, however, the hotel in Queenstown was too far from the city centre, and up a very steep hill. Walking was a problem and hazard for most of the older group. Paying for shuttle or taxis back and forth adds up, plus we had to have an extra night there due to rain. Other than that, a great trip.
Graham Cooper, AAT Kings 14 Day New Zealand Vista, Travelled on 28th January 2020
Thanks for your assistance Kasmira. You assisted us promptly and expertly when we contacted you re the booking and we found your online itinerary invaluable. Your recommendation of AAT Kings was also spot on and we found them an excellent company to travel with. Special mention should be made of their travel director and driver who helped make the holiday so successful. The tour itself was everything we expected, the only disappointment was the cancellation of the Milford Sound visit following the closure of the access road due to storm conditions. As this was due to a natural weather event clearly we were all disappointed but at the same time, we realised that this was not a situation where blame could be apportioned. AAT Kings reacted positively to the situation and their operations director sent us all a letter advising that we would be compensated as a result of missing the Milford Sound visit. We were advised that they would be dealing with the compensation through the visitor's travel agents so I look forward to hearing from you on this point once Kings have been in touch with you. Thanks again for your assistance. We really enjoyed the holiday and would like to think that we will return over the next 2 to 3 years.
Larry Sigfusson + Steve & Louise Smith, New Zealand Adventure, Travelled on 25th January 2020
Thank you for the superb trip organization for our recent tour! The Edgewater and Quest were exceptional places to stay and we have nothing but the greatest compliments for both locations. The tours you arranged were fabulous!! We are very pleased with everything you arranged! Thanks so much! I will definitely recommend your tour company to anyone needing a well-organized tour.
Janice Raine, Christchurch to Milford Sound and Queenstown Tour, Travelled on 22nd January 2020
I am writing to thank both yourself and the company for organising such a fantastic tour from Christchurch to Milford Sound and back for me. All transfers, coach trips, boat trip, food and accommodation were excellent and I'll come to New Zealand Coach Tours again for my next trip! Thanks again
Barbara Fitzgerald and Robert Olive, AAT Kings 9 Day Contrasts of New Zealand, Travelled on 24th January 2020
Our experience was outstanding. The tour director, Katie, had a good mix of information. Liked the music and the movie as well. The hotels were first rate. All of the stops were good. Would advise people to take the early flight from Rotorua to Christchurch.
Patricia Bean & Helen Pugh, Bay of Islands and Cape Reinga Deluxe 3 day tour, Travelled on 14th January 2020
Thank you for a brilliant and exciting three day trip. Everything fell into place and showed excellent organisation. No worries throughout, being reassured by email of a few changes that were made. Awesome-----with many memories of our trip to New Zealand.
Robert Pollet & AnnaMarie Chiofolo, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 8th January 2020
We took the Grand Pacific Tours 19 Day Rail, Cruise, and Coach Tour, and it was perfect. Well arranged, saw most all the big sights, and really enjoyed the train and overnight trip in Milford Sound. Would highly recommend this tour and the NZ Tour Group. Great job!
Rob & Stephanie Rubin, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 18th January 2020
Shelley Ryder was incredibly polite, enthusiastic and helpful! Her responses were spot on and immediate. She got us on the right tour and willingly answered our numerous silly questions. She is a great ambassador for New Zealand!
Jean Millo & Claire De Longchamp, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 21st January 2020
We were very pleased with our tour. The staff was very efficient and friendly. Although we had some problems due to very bad weather on the South Island, they were able to handle all the difficulties with minimum fuss. The hotels and food were good and the tours, when not cancelled due to the weather, were very interesting and well planned. The only caveat is that 19 days on a bus is hard on the backside!
Frank & Karin Geosits, AAT Kings 17 Day Kia Ora New Zealand, Travelled on 25th January 2020
We had a wonderful time visiting New Zealand. We made several new friends that we are planning future trips together. Overall, the weather was beautiful, we only had one rainy day. We have recommended the tour to several folks. Unfortunately, the current virus concerns will dampen some travel until the so-called crises pass. Again, it was wonderful and AAT Kings did a fantastic job. Also, our thanks to you for a pleasant and smooth process.
Chris Johnson, Grand Pacific Tours 19 Day New Zealand Showcase, Travelled on 14th February 2020
I would like to thank you for your expertise and help as Consultant for my recent tour “19 day New Zealand Showcase". I was always kept up to date with the lead up to my trip and all my queries were satisfactorily answered. The trip itself was wonderful however I did have a few negatives. The hotels in Te Anau and Twizel were very outdated and needed much work. However, except for one hotel (can’t remember which one), all the beds were very comfortable. The hotel in Franz Josef was superb. Sadly some of the buffet dinners were very ordinary. It would be nice to have a couple more menu dinners instead of the buffet. On previous tours, the tour director is normally the one giving commentary not the driver so I found this a bit strange. A suggestion would be for soft background music on the bus when no commentary is given. Unfortunately, the visit to the geothermal pools and geysers was a bit of a disappointment. Doing the tour by cart should have been an option as not enough time was given to explore the park so we missed out on a lot. Too much time spent at the school. I understand some people may not be able to walk the distance but a choice to walk or go by cart would be more acceptable. Then to meet at a given point and time for the hangi concert. I must say the hangi feast was fantastic. The time spent together with lunch at Hobbiton also a great day. Perhaps one more day in Queenstown as it is the Adrenalin city would be good. Also it would be nice to have at least one drink (beer, wine or soft drink) provided with dinner, anything after that at one’s own expense. All in all though I had a wonderful time with a near-perfect itinerary and look forward to returning in the near future.
Dave Fordyce & Sharon Teager, Queenstown, Milford Sound and Glacier Highlights, Travelled on 6th January 2020
We would just like to say a huge thank you for the well-planned trip we had to the South Island recently. Right from being collected at Christchurch airport, everyone who we came in contact with were so knowledgeable about your beautiful country. The coach drivers were amazing which we were relieved about as we had never done coach tours before. The trips could be several hours long but they entertained us and we gained a lot of knowledge about the island, you could really tell they totally loved what they do! The attractions we had booked were easily accessed by downloading your App which was brilliant (totally recommend this feature!) never once did we feel we didn’t know what to do, it was all there in the App. Even when we couldn’t reach the glaciers due to bad weather, the app gave us other options and we filled our day anyway! I would totally recommend your company (& actually already have done so) & we will be returning in the next 2 years & will definitely use you again. Thanks once again for your professionalism & communications in keeping us up to date, we totally enjoyed every moment of our tour! 5 stars from both of us!
Keith and Denise Manning, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, Travelled on 8th January 2020
We enjoyed the most wonderful tour of New Zealand travelling with Grand Pacific Tours. Our particular tour included Rail, Cruise and Coach which showcased the highlights and more of your beautiful country. The itinerary was excellent with plenty of comfort stops and nice little towns for lunch on route to the next destination. The tour guide and coach drivers were very informative. The coaches were first class, well maintained and comfortable to travel on. We had a great crowd of guests on board, We all got on very well with lots of laughs and banter. The choice of hotels was in most cases excellent, situated in good locations making it easy for us to explore the cities on foot. The food in all hotels was extremely good with a wide range of dietary choices. We would not hesitate to recommend Grand Pacific Tours to our Family and Friends. Thank you for making this such a memorable holiday.
Barbara Janke, Grand Pacific Tours 19 Day Ultimate Rail, Cruise & Coach Experience, Travelled on 11th January 2020
Thank you, Nichole White, for all your help making me comfortable booking our New Zealand adventure with this previously (to us) unknown company. The Grand Pacific Small-Group Ultimate Tour of New Zealand was beyond our expectations. The company made sure that everywhere we went, the group received exceptional priority and extra care. All of our guides were great and even the weather was perfect. It rained only one day-- when it needed to, to turn on the hundreds of beautiful waterfalls in Doubtful Sound. Travelling with a small group meant we got to know everyone, which made things great fun. I only wish Grand Pacific did tours in America, as I would book with them every time. Thanks again! We wouldn't have had this experience if YOU hadn't made us feel comfortable with your helpfulness and prompt communication every step of the way!
Sonya Summers, AAT Kings 17 Day New Zealand Magic, Travelled on 11th January 2020
An amazing 17 day trip. I enjoyed every second. The scenery was stunning, awesome, spectacular and it just went on and on. Our bus was comfortable, clean and we had the most wonderful safest driver ever! Our tour director was helpful, informative and never lost his calm demeanour. Both had a sense of duty and looked after us well. I met the most delightful fellow passengers and had enormous fun. I can’t fault a single thing. One or two of the hotels were not as nice as the others, but they were only three stars and you weren’t in them long enough for it to mar your holiday. Thank you AAT (All About Toilets - they do a lot of loo stops) Kings for a terrific trip.
Luci Dall'Armi & Stephen Atkinson, 3 day Glaciers and TranzAlpine Queenstown to Christchurch, Travelled on 7th January 2020
We were happy with the accommodation in Franz Josef and the coach travel from Queenstown and then on to Greymouth. The TranzAlpine train journey was great. Thank you
Grace Hassett, Thomas and Esther Buckley, South Island Encounter, Travelled on 12th January 2020
We thoroughly enjoyed our tour, it could not have been better organised. All the drivers & bus companies were exceptionally friendly. All the hotels you booked for us were amazing. The only tiny bit of feedback I have would be the last day in Mount Cook check-out at the Hermitage Hotel is 10 am and the driver does not come to collect us until 2.25 pm. It means storing luggage and finding things to do for a couple of hours. That’s only a small thing though! Overall really exceptional service & could not have been happier! Thank you so much!
Angna Desai (Angie) & Nainesh Desai, Custom Majestic New Zealand, Travelled on 4th January 2020
Thank you very much for all your help letting us experience New Zealand in a unique way. We really had good time and will definitely suggest your tour company to others. Christina was very very knowledgeable and was very helpful from planning the trip until it was over. I really appreciated the quick feedback, in a professional manner to every question/concern we had before and during our tour. Your coach service was excellent and coach guide/s were knowledgeable. Their continuous commentary helped us to know every visited place better. There was a little glitch in Mount Cook when we were going for glacier exploration. We needed a voucher for that and we did not have it with us. We called your tour company and your representative kindly talked to the tour desk at the hotel and everything was good in a few minutes. This is what I am talking about your excellent customer service. Once we were considering visiting some spa and accidentally click on ‘book now’ from the app and next minute, we received a call from Christina and ready to help us. Unfortunately, I missed her call, but later I saw that she tried to reach out to us via email too. We really appreciated your extra effort there. All accommodations were good except one in Auckland. I guess it was definitely not 4.5 star. Condition of beds was ok too and the front desk service was so so. I am not complaining but I am giving my feedback on that so it may help you picking something better for 4.5-star apartments for future customers. Overall, we had an excellent trip and everything went so smoothly, as planned. Thank you, Christina and New Zealand coach tours for a wonderful time in New Zealand. We would use your service again and again😊
Nigel & Valerie Hale, Bay of Islands and Cape Reinga Deluxe tour, Travelled on 17th January 2020
Thank you for a brilliant four-day break in the Bay of Islands. Our coach driver Rachael was amazing, giving us a well informed and educational commentary on our journey to the Bay of Islands. The whole booking was seamlessly put together and we were amazed at how well everything fell into place without any hassles or stress. We literally didn’t have to worry about anything. We handed our cases over to Rachel and the next time we saw them was in our hotel room. We really enjoyed the trips to the Treaty Grounds, 90-mile beach (BBQ lunch included), Cape Reinga and the Dolphin and Hole in the Rock experience. The hotel was ok. It was clean and the staff very helpful and friendly but not sure why it has a four-star rating though. The restaurant was disappointing. It is really a fast food outlet, ok if you want to eat fish and chips or a burger. There’s no fine dining menu. The breakfasts on two mornings were great but we think there may have been a change of chef on one day as breakfast on this day was very disappointing. That said we would definitely book another holiday with GreatSights. We just wish there was more to choose from other than Hobbiton or Rotorua. Thanks again for an awesome holiday.
RP & Manjulata Nangalia (Ankit), Kirra Tours 8 day Classic Northern Discovery, Travelled on 14th January 2020
Chelsea is perhaps the best I have known in her field of work. Not only was she prompt but exceptional in understanding my need to book a tour that will fit in with my parents requirements and restrictions. She was very helpful and responsive to every question without making it appear even remotely cumbersome! She is definitely a grand ambassador for NZ coach tours as all interaction was via phone and email and having the level of service I received was beyond best!
Irene and Alan Matthews, 5 day Southern Highlights with Milford Sound, Travelled on 7th January 2020
Our 5 day tour of the South Island was one of the highlights of our trip to New Zealand. We managed to see so much more than would have been possible if we had travelled on our own. The coach was very comfortable and the commentaries from the drivers were informative and fun. We particularly would like to say thank you to Chelsea Lodge who helped to organise our trip. She went to great lengths to be helpful and we felt that simply nothing was too much trouble for her. Thank you so much Chelsea.
Tanya Hutton & Ian Metcalf, AAT Kings 8 Day Northern Discovery with pre/post tour and flights, Travelled on 3rd January 2020
We had a lovely time on our trip to New Zealand’s north island. Our tour guide Mary and the bus driver Rick were fantastic. Mary’s knowledge of the areas we visited was exceptional. The inclusions were also impressive. We both look forward to booking another tour with you in the near future when we visit the South Island.
Martin & Ronny Tankersley, Ronny & Martin's Northland and Tennis Extravaganza, Travelled on 10th January 2020
We thoroughly enjoyed the trip. We thought everything was well organised, on time and very good tour guides. Staying in the Tower Block at the heritage was new to us but we loved having the washer/dryer when we got back from Northland - better than socks and undies draped all over the place! The tennis was great and we had the loveliest time. If we went again, the only thing we would change would be to stay in Paihia instead of the Copthorne at Waitangi. Both of us have physical problems and it was too far to walk into town, so I think I would rather stay at Paihia. If you haven't been there you should - so beautiful! Thanks again
Luan & Casper De Vries, Bay of Islands and Cape Reinga Deluxe 3 day tour, Travelled on 6th January 2020
Great service from Nichole, very helpful, friendly and on the ball. Great job Nichole
Harkiran Singh, Harsharanjit Kaur & Jigarveer Singh, AAT Kings 14 Day New Zealand Marvel, Travelled on 30th December 2019
The tour was excellent. The Guide, Driver and Bus were nice. We enjoyed the whole tour. However the hotels were also very good, but in some places especially at Christchurch, Rotorua, Wellington and Auckland, the room was very small. At Christchurch and Rotorua, the room was small and there was hardly any space to move around after putting our luggage. The condition was more adverse in Wellington and Auckland, where even proper bed was not provided (Folding cot / Sofa cum Bed was provided in the room), which was very uncomfortable. It is requested that for family rooms where we are paying the almost same amount each person as a double room, proper bed must be provided as after hectic tour one wants to relax a little bit and if the bed is not comfortable, then there is problem. At Ibis though the room was small, the bed was OK, but in Wellington and Auckland, we faced lots of problems. Overall trip was nice, if the accommodation portion is improved, we can recommend your tour to other people also. Thanks for your support.
Joanne & William Knauer, AAT Kings 9 Day Southern Wonders, Travelled on 13th January 2020
Our 9 Day AAT Kings Tour of the South Island was well organized and executed. Our tour guide and bus driver were knowledgeable and fun to travel with. Our hotels were accommodating and located in convenient parts of towns.
Subrata Dey and family, New Zealand Highlights, Travelled on 27th December 2019
Happy New Year!! All of us enjoyed the trip very much. You had put together a great itinerary for us. The hotels were excellent, tour drivers and guide were very friendly are willing to help us anytime we wanted. We were extremely glad about all the drivers/guides and appreciate their knowledge of the places we visited. Food served was also very delicious. In summary, we are very happy with our NZ trip and have recommended to a few friends. Thanks for taking care of us.!! Way to go!!
Vivek, Anita, Aayushi & Sai Shubhaam Sanghi, Guided trip to New Zealand, Travelled on 25th December 2019
We had a wonderful trip to New Zealand, arriving in Auckland on 25th Dec night and leaving from Christchurch in the morning of 5th Jan 2020. After exploring a few tour companies, we finally decided to settle with New Zealand Coach Tours mainly because their initial communication was quite effective. Our contact point was Chelsea Lodge and I must say she was extremely cooperative and responsive right from day 1. I explained my overall plan, and requested for things like airport-hotel-airport transfer in Auckland, a half-day local tour in Auckland, airport-hotel transfer in Queenstown, full-day trip to Milford Sound from Queenstown, then from Queenstown to Franz Josef, stay for 2 nights in Franz Josef, a helicopter ride, from Franz Josef to Greymouth, then journey by Tranz Alpine train to Christchurch, hotel transfer in Christchurch, followed by half-day tour in Christchurch, and finally transfer to airport in Christchurch. The flight tickets and hotels were booked by us, and Chelsea supported us in organizing road transport and the driver. As a number of arrangements were involved at multiple locations, the first of all ensured that she understands my requirements clearly. Then she made the first version of the plan and kept on updating it based on a continued discussion between us. During this phase, Chelsea was very prompt, gave very good suggestions, and ensured to take care of all our requirements. It was very easy working with her, very easy to get along, and she was very responsive, friendly, and professional. Then she gave us access to an app which contained our total schedule on day to day basis and useful information, which was very helpful. Now that we have completed the tour, and looking back, all the arrangements were flawless. We faced no problem at any point of time. The vehicles were high end, were in very good condition, and more than that, the drivers in Auckland, Queenstown, and Christchurch were simply outstanding. Very polite, very well mannered, very helpful, and absolutely in the best of the class drivers and guides. New Zealand as such is a beautiful country and the tour was made far more pleasurable given the perfect execution of all the arrangements made by Chelsea. She was available all the time, before, during, and after the tour, and always friendly and ready to help. She also gave us discounts on overall cost where ever she could (though I expected a little more...just in the lighter vein). Our helicopter flight in Franz Josef couldn't take off due to bad weather, and she was prompt in making the refund. Overall, I have a very high appreciation for Chelsea and thank her for making our trip a truly memorable one. I strongly recommend her name to anyone who would like to plan a tour to New Zealand.
Puspa Wahita Cahyono, Gunawan Tjahjono & Julien Tumundo, The Scenic South Island Tour, Travelled on 22nd December 2019
It took us about six months planning our second trip to New Zealand with New Zealand Coach Tours again. Fortunately for us, Christina was very patient and provided the information we needed as well as arranged a beautiful experience through the South Islands since I travelled with my 70 plus year old parents. We had a brief yet enjoyable stay at Christchurch--the Novotel Hotel there had excellent service, and onwards to Mount Cook was a scenic splendor. The bus ride through Lake Tekapo and Lake Pukaki was great. Mt. Cook Lodge & Motels is comfortable and the view from the lodge is spectacular. Queenstown was another unforgettable experience. The city itself is very welcoming and we got to stay at the center, where we got to enjoy the lake and local shops. The Doubtful Sound Wilderness Cruise was a delightful experience..nature at its best, and the guides on the lake and land were very informative and entertaining. We were unfortunate in catching two stargazing opportunities due to the cloudy weather, but thoroughly enjoyed the buffet dinner at the Skyline. Our stay at Queenstown Lakeside Novotel was, on the good side: great service at check in, comfortable room, great view from the balcony. Overall, we had a pleasant time from Christchurch to Queenstown and Christina was wonderful.
K & G from Florida, New Zealand Adventure Tour, Travelled on 16th December 2019
We just want to say “Thank you!” for doing such an awesome job of putting together such a wonderful itinerary for us in New Zealand. From start to finish, it was the best ever! It was our first trip to New Zealand, and the trip was a very long way from home. So, we were a bit apprehensive and unfamiliar with the country. The way you put our trip together made everything so smooth and enjoyable. You took all the worries out of everything. Because of you, we were able to relax and have a great time. The accommodations were outstanding. Every hotel had amazing staff, beautiful clean rooms with lovely views, and wonderful breakfasts. Transport services you arranged made everything flow so worry-free for us. Excellent drivers with great personalities made our day! The itinerary you pieced together for us was absolutely perfect! We thoroughly enjoyed all the excursions, tours, and sightseeing in New Zealand. Because of you, we now have many wonderful lasting memories. You made a dream-of-a-lifetime trip come true! You listened well to what we wished to do and see. You were diligent in planning our itinerary and easily made changes if necessary. You were one of the easiest and most pleasant individuals to work with. We can’t thank you enough! We loved this trip, and you deserve credit for this a thousand fold!
Lidia Stroe & Florian Mado, New Zealand Grand Self Drive Tour, Travelled on 3rd December 2019
Dear Jane. Thank you very much for the wonderful itinerary you offered us. It was one of the most beautiful trips we had and we will gladly remember. The professionalism and attention paid in unexpected situations caused by natural causes have gone unnoticed. The tour you chose was wonderful. New Zealand is an incredibly beautiful country that offers amazing scenery. Waimangu (volcanic valley), Lake Wakatipu, Mt Cook are just a few of the ex. The accommodations and conditions offered were excellent. I would like to mention in particular Gunyah Country Estate which gave us a unique experience. We highly recommend FineTour New Zealand.
Janine & Chuck Courneyea, Grand Pacific Tours 19 Day Rail, Cruise & Coach Tour, travelled on 25th November 2019
We have finished our tour of New Zealand and I just want to say how fabulous it was, in all ways, Tour Guide Jo Moore, Lindsay and Peter, our bus drivers, the hotels, food and the beautiful country that you live in, the incredible scenery, culture, specifically the walk-in showers at each hotel, And so much more! Will recommend Grand Pacific to anyone enquiring and also the ease and help I had, doing all the arranging online, so many great pointers, to get me going in the right direction, all very much appreciated. Thank you again, for a wonderful, easy way to book such a great holiday.
Petra Wallner, Haka Tours 7 Day North Island Adventure Tour, Travelled on 23rd December 2019
This was a terrific trip! I would book Haka Tours again.
Giorgio Rovito, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 17th December 2019
I must admit I was a little bit sceptical after I made my reservation because the tour seemed very complex and articulated particularly in terms of having a "tight schedule". In the end, though everything worked amazingly well and I am really happy about each and every aspect of my tour. Thank you so much guys!
Gill & Gary Brindle, AAT Kings 17 Day Kia Ora New Zealand, Travelled on 6th December 2019
We have had an amazing holiday with New Zealand Coach Tours. Booking was easy with Kaz who contacted us personally in the UK making us feel comfortable with our choice right from the start. On arrival at Auckland airport the shuttle bus to the hotel was waiting for us and tour guide already at the hotel. We have nothing but praise for the tour directors at AAT Kings, very knowledgeable and helpful. The hotels used were very different depending on the area but all were clean and food plentiful and enjoyable. We would not hesitate to recommend to friends and family and if we were lucky enough to return to your beautiful country would definitely use again.
Christine Rose, Bay of Islands and Cape Reinga Deluxe Tour, Travelled on 5th December 2019
I am now back home in Scotland after a wonderful trip to Australia and New Zealand. I am pleased to write and let you know that I was very impressed with the Bay of Islands tour you prepared for me when I was in New Zealand. The instructions and description you gave were very thorough and helpful and the tour went like clockwork. Thanks to Kasmira for organising it and I will recommend it to friends.
Lai Wah Yulanda Ng & Chee Ling Wanda Lee, South Island Scenic Explorer Tour, Travelled on 30th November 2019
Arrangements were good all transfers between airport and hotels covered. GreatSights buses are okay. Bus drivers gave information. It can be 1 person for this kind of itinerary. Unlike the tour in Iceland. New Zealand offers better options. I will recommend this to friends and clients as a travel agent in Hong Kong. We missed the cruise in Milford Sound due to strong wind and heavy rain though.
Ronald & Nicoletta Firmani, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 27th November 2019
This was our third trip to NZ and it was great. The scenery and places we saw were memorable and we hope to return for another trip in the future.
Marzenna Sobiepan, Kirra Tours 18 day Classic New Zealand Panorama 2019/20 season, Travelled on 25th November 2019
I would like to thank Chelsea for great advice. Tour includes all the highlights of New Zealand. Excellent choice of itinerary by Kirra Tours.
Margaret & William Kendall and Gayle Pilling, AAT Kings 9 Day Southern Spotlight, Travelled on 22nd November 2019
This was our first extended coach tour and we enjoyed every minute from the time we were collected at Christchurch airport to our return at the completion of our tour. We will always remember the days we spent in Christchurch from the stark realities of the earthquake damage and loss of life to our walks along the beautiful and peaceful River Avon. Each of the highlights of this trip will remain with us. We were very fortunate to have Euan as our bus driver as we always felt very safe wherever we were and Mel proved an excellent tour leader. The hotels selected were of a high standard and the meals served were generally very good. We would be happy to recommend AAT Kings to any friends interested in one of your tours. We would especially like to thank Euan and Mel for the way they looked after our 89-year-old Canadian companion Gayle Pilling. Finally, a special thanks Shelley for handling our booking so well.
Francis Sathya, Christchurch to Milford Sound and Queenstown Tour, Travelled on 27th November 2019
I live in Canada. I was on holiday in Australia and New Zealand in November 2019. I booked my travel in New Zealand through New Zealand Coach Tours. Booking online was easy and the confirmation was immediate. Nichole White at New Zealand Coach Tours prepared my 3-day itinerary. It included every detail of the tour. The coach from Christchurch to Queenstown was comfortable. The coach driver was resourceful and his running commentary about attractions enroute was very helpful. The tour also included photo stops which I personally found useful as I had a full frame DSLR. Night stay at Bluepeaks lodge was comfortable. The second day tour to Milfordsound was memorable. Overall, I had a great tour since everything was meticulously planned and included. At the end of my tour, I felt that New Zealand was a little heaven on earth, though I do not believe in heaven stories! I regretted the short time I had for visiting the truly amazing country. I would like return soon for a long holiday. My thanks to everyone who played a role in making the tour possible. Special thanks to Nichole White.
Roger and Rosemary Girard, Grand Pacific 10 Day South Island Spectacular, Travelled on 22nd November 2019
This was a fabulous trip. The accommodations were top notch and the food delicious. Every small detail of each destination was completely covered. The bus driver was amazing! Since he grew up on the South Island he knew and shared a lot of the Island’s history. We really enjoyed out tour and will recommend it to anyone heading to New Zealand. We feel we got a great value for the price
Dwayne Matheson - Grand Pacific 19 Day New Zealand Showcase
Kasmira, the 19-day bus trip that was booked with your company was just great. The North Island venues were very interesting and a lot of fun. Transit to the South Island was also very interesting and entertaining. It was just like being home with the Canadian Rocky's, the Foot Hills outside of Calgary and the rolling wine country similar to our vast wheat fields of Alberta, Saskatchewan and Manitoba. So all and all you did provide the service on the extra tours in Auckland which were enjoyed as well. So a job well done and I will recommend your company should any of my friends decide to come to New Zealand for a tour of your interesting islands. Cheers for now.
Linda Hardman, AAT Kings 15 Day New Zealand Splendour, Travelled on 12th November 2019
Holiday was amazing apart from the first day when I was taken to the wrong hotel in Auckland. My itinerary & app had the Cordis hotel, but AAT Kings had changed hotels. After getting to the hotel in the rain the rest of the holiday was amazing. Great tour, beautiful country.
Jody & James Hauge, Kirra Tours Platinum 18 day New Zealand Grandeur, travelled on 11th November 2019
We had such a wonderful trip to New Zealand. The highlights were numerous. Our favourites: Staying that close to Mt. Cook and having the view of a lifetime. The only complaint is we would have loved to stay two nights. The second highlight was Doubtful Sound. We loved seeing the blue penguins on our optional tour and Jim enjoyed his flight over the glaciers. Another “best time ever“ was going on our personal catamaran trip. Our driver and tour guide David did a great job of taking care of us. He is a very safe and good driver and would recommend him to all. If I were to recommend changes I would get rid of the wildlife cruise in Dunedin. We didn’t see much. Also, we had some long days of driving but not sure what you can do. Overall we loved our trip and would recommend it, and David.
Bay of Islands and Cape Reinga Deluxe Tour, Christine Rose, Travelled on 5th December 2019
I am now back home in Scotland after a wonderful trip to Australia and New Zealand. I am pleased to write and let you know that I was very impressed with the Bay of Islands tour you prepared for me when I was in New Zealand. The instructions and description you gave were very thorough and helpful and the tour went like clockwork. Thank you for organising it and I certainly will recommend it to friends.
Lai Wah Yulanda Ng & Chee Ling Wanda Lee - South Island Scenic Explorer Tour
Arrangements were good, those transfers between airport and hotels covered. Great Sights buses are okay. Bus drivers gave information. It can be 1 person for this kind of itinerary. Unlike the tour in Iceland, New Zealand offers better options. I will recommend this to friends and clients as a travel agent in Hong Kong We missed the cruise in Milford Sound due to strong wind and heavy rain though
Sin Sin Ooi, Southern Wonders Tour, Travelled on 21st November 2019
Hi Shelley, Thank you so much for the arrangement for the trip, I had a really great time during the trip. Just a suggestion on Tekapo: the glamping tent area is actually quite a distance from the bus stop, it would be good to still arrange transport in the future; it is a good walk without luggage, if with luggage, it's pretty exhausting. But overall, it's great, thank you so much.
Tanmay Kumar, Tanmay's New Zealand Adventure!, Travelled on 18th November 2019
This was one of my best trips. All credit goes to Skye for coming up with itinerary and the suggestions. I was travelling solo and needed customizations to fit my preferences. I did not have enough time to plan and do all the bookings. I only told my requirement to Skye just once and she came up with the best itinerary I could have thought of. Everything went as planned and without a single glitch. I enjoyed every moment of my trip! I would highly recommend New Zealand coach tours! Thanks for all the help and one of the best experiences.
Nazihah Maidin, Mohammed Reza Mohamed Anuar & Ibrahaim Hafiz Mohamme Reza, South Island Scenic Explorer Tour, Travelled on 23rd November 2019
From the 1st experience of communicating with Katie until the end of the trip, I can only say one word...Awesome! The customer experience that she gave is commendable and the trip was one of my best, if not THE best holiday trip ever. Will definitely be back for the 3rd time. Thank you so much for arranging for us.
Lorraine & Ken Harrison, AAT Kings 9 Day Southern Spotlight Tour, Travelled on 10th November 2019
Our trip AAT Kings 9 day Southern Spotlight was exceptional, It was well organised and Mark the driver and Aaron the tour guide made the trip most enjoyable. Many thanks to Kaz at New Zealand Coach Tours for organising this trip for us.
Mark & Caroline Mangion, AAT Kings 9 Day Southern Spotlight - Earlybird, Travelled on 17th November 2019
Hi Laura! We were really pleased with how the tour was organized. All activities and visits in the program were carried out and the tour and scenery were simply amazing. We were pleased with fact that luggage was transported to and from hotel by ATTKings/hotel staff. We thought the prices of the optional tours were a bit expensive but I suppose that fits in the general cost of living of the country. Maybe being informed beforehand of the approximate cost of the tours involved would be appreciated. Nathan the tour leader and Stew the driver were great as well. Last of all Laura, thank you as well for being prompt and efficient in always replying to my queries. It was truly a pleasure travelling with AATKings and will definitely recommend you with friends.
Brad Brooks & Michael Woodside, Grand Pacific 14 Day New Zealand Panorama, Travelled on 17th November 2019
We both had a great time on the tour. Our bus driver Geoff and guide Nick were amazing in the South Island... Geoff was hilarious. The hotels were all good... although breakfast at all wee very redundant.. it was like eating at the same hotel every morning. The sights in the South Island were spectacular. The meal at the Col el’s house in Queenstown really stood out. Wine hour discounts at night were much appreciated as was the unlimited WiFi except in Dunedin where it was a limited offer. The north island was great also although in a very different way... we really missed the natural splendour. We met some great people who we will keep in contact with. The last night in Auckland with the people leaving there was very nice. We had booked the extra night thru New Zealand Tours as we were heading to a cruise on Dec 2. Our only issue there was that our room keys stopped working for the second day so we had to renew and they wanted to charge us for breakfast on Dec 1st which was to be an included breakfast... it took a while but was finally removed from our charges before we left on the 2nd. All in all a great time.
Susan Adamski & Nate Adams, Waitomo, Rotorua and Hobbiton Tour, Travelled on 17th November 2019
Our trip was awesome & I can't thank you & your company enough! Katie, you, & everyone involved from the moment I called were so knowledgeable, friendly, flexible & made the whole process of planning a dream trip to NZ extremely easy- THANK YOU. I've been posting all my pics on FB & highly promoting you for all the friends who want to go there… I'm actually a Corporate travel agent myself (biz travel only) so it was GREAT to have someone else put everything together for me and take out all of the stress! That APP was amazing, SO useful & I know we didn't even use it to full potential but it made all the difference on the trip too👍👍👍 Cheers & thanks again!
Cynthia & Hermocisimo Francisco, Grand Pacific Tours 10 Day South Island Spectacular, Travelled on 8th November 2019
Both my husband & I have absolutely enjoyed our 10-Day South Island travel with Grand Pacific Tours! Many thanks to Kasmira for the very efficient and friendly way she has handled our booking :-) I have previously done a tour of the North Island also with the Grand Pacific Tours, was very happy with the tour and it was for this reason why we went with Grand Pacific Tours when we wanted to see NZ South Island. We were not disappointed at all! Though we had some long hours of road travel, witnessing all the majestic scenery really made us in awe of the beauty of the NZ South Island, spectacular indeed! We would definitely recommend a trip to New Zealand to relatives and friends, and advise them to book their trip with New Zealand Coach Tours :-)
Matt and Maryann Dubai, Kirra Platinum 18 day New Zealand Grandeur, Travelled on 19th October 2019
Most memorable trip ever! The combination of many things made this so. It started with the tour driver, David, who was fabulous! He took us to so many places that were not even on the itinerary and that was such a bonus. Our coach and accommodations were superlative. The group we travelled with were such a good time and the initial meeting of all in Christchurch for dinner helped seal the group as a real family. Such a good time! Things we would change is possible - we had a dinner in Christchurch twice. We would change the menu the second day. Also, please inform guests they will receive a pack back with a water bottle. Initial packing from home would change what we brought. Many thanks for such an outstanding trip. We have travelled many places but this one was Golden and we would do it again in an instance!
Mitchell & Lorraine Gibson, Southern Highlights with Milford Sound Tour, Travelled on 19th November 2019
We had a wonderful time in the South Island but the coach tour was not what we expected. We assumed the tour was going to be specifically designed for the people on that coach trip and not a hop on hop off trip where a lot of time was wasted picking up and dropping off other passengers who were on their own coach tour. Thirteen hours on a large comfortable coach, driving along tight, bendy roads was not our idea of fun. The drivers were amazing and I’m glad I didn’t take on the task myself. The hotels were in good locations, clean and good value. That will be our first and last “ coach tour”. Thank You for putting the trip together. It was a good value for the money and we did get to see what we wanted. Thanks, Mitch
Jolene, Michael, Kayli, Emma and Avery White, Super Spectacular Tour, Travelled on 17th November 2019
Thank you so much for such a well-planned week in New Zealand. We loved it!
Pam & John Sandell, Grand Pacific Tours 9 Day Northern Spectacular, Travelled on 5th November 2019
Wonderful trip. Wonderful country. Well organised with great hotels and meals provided. Enjoyed the company of people on the tour. Driver and tour host were professional and friendly. Not having to deal with own suitcases was wonderful. We went through the Hawkes Bay wine region but did not have a wine tasting event - shame.
Kay Slodecki & Gloria Dawson, Grand Pacific 14 Day New Zealand Panorama, Travelled on 13th November 2019
I would like to thank Nisse so very much for her helpfulness, attentiveness and efficiency. Nisse was always available to answer any questions and responded promptly. The experience exceeded my expectations, and all of the Grand Pacific staff were amazing. I wouldn't hesitate to recommend New Zealand Coach Tours and Grand Pacific Tours. Thank you.
Girish Vadher, Southern Highlights with Milford Sound Tour, Travelled on 9th November 2019
The bottom line is I had a great time in New Zealand. Sissy has done her best. Understand it was a quick plan. A few surprises and hiccups as I was asked to pay more for the hotels when I had already booked my flights. The tour was nearly perfect if I had seen the Milford sound on the day. Unfortunately, the wrong time is given on my timetable for Milford sound tour and despite reconfirming with the booking number and mentioning that I was there. I missed out on the tour. I think Milford sound was the best part of the tour, would have had the best time if I'd seen Milford sound. GreatSights tour from Christchurch to Queenstown was good. Stuart’s live commentary was very interesting..five stars to him. Overall, I enjoyed my time. better communication can make a difference.