Accommodation excellent. The tour had it all | Mike & Nicky Gibson, Customised 12 Day Explore New Zealand, Travelled on 18th October 2017
My husband and I have just returned from a 12 day customised tour of the North and South island and can give nothing but praise for the tour.Read more
We started in the Bay of Islands with the highlight being an island cruise watching dolphins play and sharing a lovely bbq lunch on a stunning island. We next went to Auckland and started the main tour experiencing so many wonderful things from glow worms in underground caves, the delights of hot mineral baths, geysers, stunning mountain ranges, beautiful mirrored lakes, cultural displays, glaziers, rain forests, breath taking coast line and beaches and all in 12 days. The coach drivers were so informative and the pickups seamless. Accommodation excellent. The tour had it all. Thank you New Zealand Coach Tours especially Alarna who organised it and coach drivers Ben, Rachel and Pete who made us laugh and made the trip extra special.
Our itinerary was perfect | Bin Abdul Family, Customised New Zealand Vista Tour, Travelled on 5th September 2017
As Singaporeans, my family and I usually purchase full-board tour packages. As a result, we approached New Zealand Coach Tours with some trepidation but what a wonderful decision it turned out to be.Read more
Our itinerary was perfect, and all our private transfers and pick-ups were prompt. We had a few setbacks due to weather, but our queries were always responded to very promptly. This has cemented our belief that choosing a reputable local agency, can truly make the difference in providing one with a dream vacation. Correspondence with Annelise in particular was such a breeze, from start to end. She was incredibly patient and knowledgable, always providing sound suggestions with regards to our desires for our itinerary. We will be recommending New Zealand Coach Tours to all our friends!
We were really satisfied with the arrangement made | Kisanaga Family, New Zealand Family Experience, Travelled on 8th August 2017
Jane was very helpful from the beginning until end of our memorable journey. Will surely be back to NZ again. Kindly keep us inform for any good deal family package.Read more
All the accommodations were nice and clean except for the blue peaks apt in Queenstown, we had 3 days stay and on the first day hot water tank is not functioning so no shower for us on our arrival, and second day the stove was bursting and we asked for technician but nothing was being fixed while we were having our excursion the whole day and no information about it. We had a blackout in the evening for an hour without any notice too (not recommended for this premises). We did not have a friendly bus driver from Franz Josef to Queenstown, he don't even allowed my kids to have snacks in the bus during our long trip to Queenstown. We were freezing on the bus where he didn't allow the heater higher and half way through the journey suddenly the bus front door opened by itself and could not closed until the new driver took over the bus and fixed it and while driving the driver was checking his mobile phone? how is the driving regulation there? as for the rest we were fully satisfied. We really satisfied with the arrangement made. Thanks a lot Jane.
A thoroughly enjoyable trip | Mary Pat Cress, North and South Cultural Tour, Travelled on 2nd August 2017
I was delighted with all of the arrangements as everything worked like clockwork. It was a relief to discover how dependable the drivers were; no problems and no delays. I was happy with my itinerary.Read more
Most of the accommodations were great one exception was the Scenic Suites Hotel in Queenstown. Although the room was terrific and staff friendly and helpful, the problem was having to go outside in very cold winter to get to the hotel reception and facilities. It was a nuisance having to put on warm jackets for that purpose. A minor complaint for a thoroughly enjoyable trip and spectacular introduction to New Zealand. I was very impressed with Erynn and all of her arrangements for us. Each driver arrived exactly on time if not a little early and the hotel and transportation arrangements all worked without a hitch.Since I was traveling alone and moving rather quickly it was a great relief to have everything work like clockwork. I much appreciated Erynn's help.
Shardul Mude and Neharika Vinod Tupkari, 11 Day Explore New Zealand, Travelled on 9th July 2017
Our tour was exactly as described. Lauren did an amazing job getting us what we wanted and was easy to contact and quick to reply. I would recommend friends travelling to NZ to contact New Zealand Coach Tours.Read more
We really enjoyed learning about the history the drivers provided. The options for add ons and changes in stay was really great. On the 4th day going from Rotorua to Christchurch our day tour was cancelled due to Americas celebration in downtown Christchurch. Lauren contacted us a day prior to let us know and suggested alternate itinerary for us. Even though it was cold day we were able to fit a trip to the International Antarctic center and we thoroughly enjoyed the experience. Would definitely recommend NZ Coach tours to family and friends.
Anna Gregorio, Virginia & Tamara Yap, Customised 11 Day North Island Experience, Travelled on 27th June 2017
Big thank you to Alarna for helping us arrange this wonderful journey through the North Island. She was ever so patient as we adjusted and updated our plans.Read more
She was also constantly in touch through our whole trip which made us feel secure and comfortable. Hope to return to NZ in the future.
Angelia Knight-Adams and Frank Adams, Customised South Island Tour, Travelled on 12th June 2017
Thank you for such a wonderful and stress-free experience! It was so nice knowing that we didn't have to learn to drive on the left and knowing that all the arrangements were taken care of. Narissa was such a pleasure to work with.
She asked very good questions about what we wanted to see and do and created an entire 2 week schedule for us that was paced exactly the way we liked and allowed us to see the things we wanted to see and then some. We felt spoiled rotten and pampered, which is just the way you want to feel when you're on vacation! Thank you Narissa, for EVERYTHING!
Rhonda & Kevin Donaldson, 19 Day Rail, Cruise & Coach Tour, Travelled on 4th May 2017
Home and settling into life on the Sunshine Coast, back into shorts and singlet tops love it!!!. We had a marvellous time and want to thank you for the effort you made to ensure things went as smoothly as possible.
Of course there is always a hiccup or two but nothing significant. Our trip from Queenstown to Pukerangi was a treat, Kevin (our driver) was delightful and kept the long drive interesting. Lorraine entertained us on our tour to Larnach Castle and City Sights in Dunedin where it snowed on the ground my husband had never seen snow before at least not on the ground.
The Scenic Group of hotels are great, all meals included and all delicious, yum. The International Antarctic Centre was fabulous just didn’t get to spend enough time there. I guess my one regret was not doing the helicopter ride and glacier walk at Franz Josef, in too late and left too early. All in all a great time had by both of us. A spot of constructive criticism if I may and I must add that a few other travellers I met along the way also felt the same about the itinerary. There is way too much repetition in relation to pick ups, I would only go 24 hours ahead so as not to get lost in all the information. Had to read over and over again just to make sure I had not missed anything in the information. I you take a look at Day 11, 14th May for instance on four occasions it tells us about our transfer, that continues throughout Day 18, 21 May, five different versions of our pick. I realise this is not life threatening but it does make it difficult to discern what is important/relevant for the day. Maybe just highlight once only what the relevant information is for that day. As I said constructive only. Again our most sincere thanks for your efforts and that of the team who had to deal with me when things didn’t quite go to plan, Laura in particular seemed to be at the other end of the phone on numerous occasions. Many thanks. Kevin and Rhonda Donaldson
Wong Shiu Cheong and Shun Ting Koo, Customised Southern National Parks independent coach tour, Travelled on 17th June 2017
Had a great time in the South Island with a customised itinerary from Annelise. Response was prompt and our queries were answered almost always within the day. Our itinerary was packed to the brim with activities we wanted to do.Read more
Poor weather caused some activities to be cancelled or rescheduled, and these were done promptly to ensure that we get the best experience possible. The past two weeks was one of the best holidays we ever had. Travelling via the coaches is actually an excellent alternative to driving as the drivers also act as quasi-guides, pointing out things of interest along the way, stopping for photos sometimes and dropping you off at your hotels. You will get plenty of rest and leave the navigation of the difficult terrain to them.
Caryn Chew, Chao Wei Chew, Gur Noi Koh, Customised 10 Day Southern Discovery, Travelled on 23rd July 2017
Awesome trip. Annelise is very helpful.
Ka Man & Pun Tat Luk and Suk Fan Lai Luk, 4 Day Glacier, Queenstown and Milford Sound Highlights, Travelled on 18th June 2017
Hi Erynn, Thanks for organising the trip for my family. It was wonderful and you have the most helpful and friendly customer service skill. They loved the trip and said it was beautiful. They said the hotel booked was very good despite they were mostly a budget one. They didn't have any problem following the itinerary during the whole trip. It will even be better if they can stay in tourist spot a bit longer for but they understood it was a rush trip to see so many things in little days. They also commented that every morning, there were lots of different kinds of tour buses at their hotel so they have to be extra careful not to get on the wrong bus. Otherwise they are very satisfied with the trips and once again thanks for your help. Regards, Christy Tsang
Flavio Zumbini, AAT Kings 10 Day Contrasts of New Zealand (IZANB), Travelled on 16th June 2017
It was wonderful, thank you! All perfect! Lauren assisted me very well!
Dinh Gia Thanh, 7 Day Southern Alps to the Southern Lakes, Travelled on 3rd June 2017
Perfect! I enjoyed every single moment. There are so many beautiful scenarios along the whole journey. The accommodation is great and the people are so nice. Thank you so much Salli for your recommendation and nice support!Read more
The tour is so memorable to me :) I am sure to visit your beautiful New Zealand again!
Subhabrata & Jayati Mukhuti, Your 8 Day South Island Scenic Explorer, Travelled on 4th July 2017
The trip was smooth and communication was very effective, even without any local number. Really impressed. Have already recommended this to a couple of people. Will post a detailed review in Tripadvisor etc at a later date.
Rene Turner & Katrina Barendse, AAT Kings 9 Day Southern Spotlight (LCQR), Travelled on 11th June 2017
Hi Christina. Well, we are back in Brisbane! :) I just wanted to give a little feedback and let you know that we had the most amazing time. Fantastic tour, awesome people, amazing tour director, wonderful driver, good food, nice hotels (but for a couple) and all in all we just had a most memorable vacation. Kevin (our tour director) was amazing. Very knowledgeable and with a great sense of humour.Read more
Not a boring moment on the coach with him. He came up with some very inventive ideas and took us to some “hidden treasures” which he’d discovered along his travels. Our driver (Geoff), amazed me with his perfect driving. When one does that much driving, you’d think they’d lose focus or concentration but this man was just on top of it at all times. Cant say there was any time where we felt unsafe with him behind the wheel. If I may, there was very little we were not satisfied with on this tour, one of them being the IBIS where we spent the first and last night. Compared to the other hotels (but for one other), it was not great unfortunately. The other was the hotel in Frans Josef. Mainly the food there. I would just say that in comparison to the other hotels we stayed at, these were a little disappointing. But, for the most of it, we had an absolute blast. Thank you too Christina for working with me on this booking and following through to the tour. You were great and so very patient with me. Thank you. ;) Have an awesome day. Kind regards Rene’
Julie & Kerry Reid, 14 Day Southern Scenic Wonders, Travelled on 31st May 2017
Hi Salli, Your organisation contact and professionalism was superb. The trip was wonderful, the coach drivers were interesting and very informative, the stops were timely and well organised. Our hotel accommodation was excellent through Heartland hotels, the rooms were nicely set up and comfortable. The staff without exception were pleasant and helpful. The weather was perfect we were very lucky all the way round we got some snow and no rain at all on the trip only in Christchurch which barely effected anything. We took the tram trip in Christchurch which was worthwhile.
The bus trip was only available at 10am and 2pm in winter which the hotel was unaware after we sat and waited for ages for the (once and hour tour) we rang the company who explained, honestly wasn't a problem the tram was great but just so you know. We loved the Hermitage and were lucky enough to strike Mt Cook clear and sunny the view as the sun went down was for me the highlight of my trip the photos are amazing I will endeavor to send some. The mirror lakes were magic also. Also the day trip to Milford Sound was fabulous, had budget allowed I understand the plane trip back was also well worth the money- as some passengers reported to us. The couriers drivers were excellent there ready to take us to our destination in a pleasant an efficient manner. Also lovely people to chat to! The trip on the Gondolas at Queenstown was very good value and a most enjoyable and pleasant night the food was also very appealing. My husband did the walk up to Fox Glacier and at 74 he did really well, the guide was helpful and patient. Maybe mention there is the facility there to take a short 10 minute helicopter trip up to the glacier and back for $119 as we would have taken that option had we had time and known ahead. The only comment I would make was a lesson for me as well, not to assume. I thought it was a set 9 day tour and we could add further days at either end, I did not realise it was not a tour (as in on the same bus with the same people etc) we would have extended our time in Queenstown and the glaciers instead of the days in Christchurch had we known that that was an option.. so we could have taken advantage of the time to visit Arrowtown ( we had to choose between seeing Queenstown or Arrowtown and Franz Joseph Glacier we paid for the accommodation at Heartland in Christchurch so could have just as easily paid it in Queenstown etc. So just for your future reference with the tours maybe mention that its not absolutely fixed on the days at each Place? But the trip was really well done and organised and we cant fault the service or our dealings with your agents. Thanks again for your help and advice and the above is not a criticism only trying to help with any future bookings you do ( dealing with the grey nomads) We will recommend you personally should we be giving any advice to friends or family here and New Zealand. Thank you Salli it was just a wonderful 9 days. Ive attached a photo will find some and send them on. Kerry and Julie Reid
Tina Brenner, 7 Day Southern Highlights Including Milford Sound, Travelled on 30th April 2017
Our tour was exactly as described. Lauren did a great job getting us what we wanted and was easy to contact and quick to reply. We really enjoyed all the history and highlights the drivers provided. The options for add ons and changes in stay was really great. I would recommend friends traveling to NZ to contact New Zealand Coach Tours.
Stephen Baker, Queenstown, Milford Sound and 2 day West Coast Glaciers and Tranz Alpine to Christchurch, Travelled on 24th April 2017
Hi Jane, I am writing to let you know that my wife and I really enjoyed the itinerary that you put together for out trip to New Zealand. We enjoyed it immensely and everything went according to plan. The accommodation you organised for us was superb, the rooms we stayed in were modern, clean and spacious, and the staff were all very friendly and helpful.Read more
The coach drivers that took us from one place to another were all very informative, giving us a running commentary about the scenery, nature, wildlife, places we were passing through, etc. We loved Queenstown! We went on the gondola and even did the luge run! The Scenic Suites was a lovely place to stay. Milford Sound was a wonderful day out and we even saw dolphins and seals. Fantastic! Franz Josef was a lovely little place and we walked up to the glacier. We really enjoyed staying at the Scenic Hotel. The trip on the Tranz Alpine train was fabulous and we were so glad that it was running again after the wildfires - we saw what damage they had caused, but it didn't spoil our enjoyment of the scenery too much at all. When we got to Christchurch there were lots of taxis waiting outside the station, so we needn't have worried about getting to the airport for our flight to Auckland that evening. We got there in plenty of time. We are back in the UK now and trying very hard to recover from the jet lag! New Zealand is a very beautiful country and we can't wait to come back and visit again. Thank you for all your help and for making our trip a real pleasure. We will definitely use New Zealand Coach Tours again when we come back. Thanks Steve Baker
Rob Foster, Waitomo, Rotorua and Hobbiton 3 Day Experience, Travelled on 2nd April 2017
Hi Sara My mother in law and her friend had a great time and raved about the tour. They thought it was really well organised, was good value when considering all of the entries into activities and transport costs, and they were very pleased with the accommodation too! Thanks for showing them a good time Kind regards, Rob Foster
Patricia Waters, Grand Pacific 9 Day Taste of the South Island, Travelled on 31st March 2017
I loved my tour with Grand Pacific. New Zealand is beautiful. The bus was great, and the driver/guide was very knowledgeable. All of the accommodations were very good, some excellent and food was fabulous. I was lucky to have such a great group of people on my bus to make it very enjoyable. I will highly recommend this holiday to my Canadian friends.
Marie Ng, Essential New Zealand Customised, Travelled on 31st March 2017
We had a very good time spending 11 days travelling from Auckland to Christchurch. Our travel expert Salli was very helpful and talked to us several times before our trip to assure all is in order. Overall the tour was very well organised. All pick ups were on time. Pick ups were by local tour companies and the drivers gave us a brief tour of the city centre nearby before taking us to our hotel.Read more
We met a couple from a similar tour but their pick ups were by taxi and their hotels were not as ideal. Accommodation was very good. The hotels in each city has a distinct feature and most of them include kitchenette. For the activities, we tried the jet boat Shotover Canyon in Queenstown which was a lot of fun! One thing we could include is the glacier tour at Mount Cook which we did not have time for. There are several days where we took the intercity bus travelling between cities. It was a 12 hour bus ride which was indeed tiring but every journey was filled with amazing scenery. Saw lots of geographical features which I only learnt from books but now got to witness and experience in person! Overall we had good memories, an unforgettable trip! Would definitely recommend New Zealand Coach Tours for a truly Kiwi experience! Marie and Harry
Roger and Julie Hankins, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 26th March 2017
Hi Natalie On our return I thought I must email and thank you once again, for help and advice with our trip. Grand Pacific made it a seamless and trouble free experience, very professional, with a well organised informative tour. with some great excursions and shows included. New Zealand was a great place to visit and would recommend our 16 day tour for anyone looking for an insight to your country with many lasting memories. Yours thankfully Roger & Julie
Wai Yin Wan, Shun Hang Kwong, Tak Wah Doris Kwong, Suet Wah Kwong, Hon Lui Lee, Hon Wah Li, Lai Wah Li Fung, 4 Day Southern Circuit, Travelled on 22nd March 2017
Dear Shelley, We would like to express our high appreciation for your arrangement of our journey in New Zealand. We have completed the whole journey and the motels and coaches are very nicely arranged. I would like to thank for your swift response and the quick arrangement for the last minute request. Without your professional guidance and support, we wouldn't have had this wonderful journey. Thank you very much again and we will certainly book with your company next time when we come to visit New Zealand.
Tom & Jane Jacobs & Joan Baruffi, 6 Day Queenstown, Milford Sound and Glacier Highlights, Travelled on 18th March 2017
We had a great time, wish it could have been longer. Everything went on schedule, no mishaps. All accommodations and tours were wonderful.
Sol Catalá & Gianni Bazzano, A Customised Fabulous New Zealand, Travelled on 14th March 2017
The tour organization was very good and the sites chosen also. The service from Christina Brockie was great, always helpful, always in touch and resolving our concerns very quickly.
La organización del tour fue muy buena y los lugares elegidos también. El servicio de Christina Brockie fue genial, siempre servicial, siempre en contacto y resolviendo nuestras inquietudes muy rápido.
Dennis C. Fleurant & Peter Nulle, 8 Day Glacier and Queenstown Explorer Independent Coach Tour, Travelled on 15th March 2017
First and Foremost, my sincere Thanks and Graditude to the entire staffl at New Zealand Coach Tours, Southern Adventures, Great Sights (for the most part) Newmans Coachs, and with a big bravo to REAL JOURNEYS, and it's partners for providing a most "adventuresome" 8 day "experience' on the South Island of your most beautiful, lush, "heaven on earth" country. much to be proud of. Salute! Ka kite ano, Dennis Fleurant and on behalf of Peter NulleRead more
(Despite the Great Sights snaffle), and I want to make it perfectly clear, the driver couldn't had "made the upmost effort to find us because" 1) We were behind the bus when he pulled out of parking lot if he bothered to look in his rear view mirror he would have spotten us 2) obviously he didn't do a head count prior to departure, 3) He left several minutes PRIOR to the scheduled departure time to admittedly avoid traffic and cut approx 20 minutes off the return trip. My traveling mate Peter Nulle will back me up with each and every one of these details. We are in the discussion stage of planning a return Trip to New Zealand to catch "what we unfortunately missed", the TranzAlpine railway. However we would stipulate that if the TranzAlpine would once again, go out of commission we would appreciate a FULL REFUND of the round trip/return trip of Train Segment. We would also like to include The marae, a Ko Tane Maori Experience,and whare tupuna, Te Arawa Meeting house, We would like to visit Nelson, take The Ferry Boat from South Island to North Island, Explore Wellington, Rotorua and Auckland. We most certainly will book through you and New Zealand Coach Tours. We will avoid as much as possible elongated, cramped, miserable bus excursions the likes I do not ever want to experience in your country or any other for that matter ever again. The Exception. "Real Journeys" more spacious coaches. I will be happy to forward as time permits a collection of pictures of our trip. We also shot a great deal of videos, that I have posted on my facebook page. Feel free to check them out under my name Dennis Fleurant, they have been well received with numerous comments from Friends and Family. In closing Shelley, thanks for the various refunds/credits you have placed back on our credit cards. We most certainly understand that the situations we encountered were of no fault of yours or New Zealand Coach Tours. Keep in mind any return trip will once again involve booking hotel accommodations that will "fit our needs" i.e. necessary Queen/King size beds. It is our Hope and Prayer that the whole of New Zealand will enjoy a full structural and financial recovery from the Earthquakes that have unsettled your people, property and most certainly your Tourism Industry. You Kiwi's have
Dennis C. Fleurant & Peter Nulle, 8 Day Glacier and Queenstown Explorer Independent Coach Tour, Travelled on 15th March 2017
Howdy, Gday & Kia Ora Shelley, Thank you! I appreciated your very nice response to my review of Peter and I's recent New Zealand Adventure. I am also impressed that my comments were taken to heart and that you and New Zealand Coach Tours are taking proactive steps to avoid future not so great tour experiences. I only want the best for you Shelley and New Zealand Coach Tours, as you did for the two of us I also want to take the opportunity to commend the incredible care, comfort, support and hospitality shown Peter and I by the awesome staff and services of AIR NEW ZEALAND, Together, what you allowed us to experience is far and above and couldn't hold a candle to, ANY American Tour or Airline Operation that I have experienced thus far.Read more
In short Shelley "It was Choice, bro!" You've put the "JOY" in the most of "enJOYable travel experiences! be it quality tour itineraries travel care, comfort and customer service, truly you and yours have much to be proud of. New Zealand is perhaps one of the worlds best and most kept secrets, A secret I'll be most proud to share with others. Most appreciatively and sincerely, Dennis Fleurant, Phoenix, Arizona USA and on behalf of my Aussie traveling mate, Peter Nulle, Noarlunga Downs ,Adelaide, South Australia
Alan & Anne Blackmore, AAT Kings 9 Day Southern Spotlight (LCQR), Travelled on 12th March 2017
The tour was absolutely brilliant, the sight seeing, the tour guide (Mel) the driver (Geoff) and the accommodation was 200%. If I had a repeat of what we had I would definitely go again the weather was good but next time would travel in summer mainly just to see the activities on the lakes like Lake Wakitipu. Overall everything was just great but definitely Mel our tourist guide was a big contributor to the success of the tour We wish her all the best in her future Good work AAT Kings
David & Sarah Woods, Bay of Islands, Waitomo and Rotorua Tour, Travelled on 24th March 2017
Hello Shelley We thoroughly enjoyed our stay in North Island All the arrangements worked like clockwork Our first hotel was the Grand Chancellor it was a great location but ... we were on the first floor in a corner and the traffic noise was terrible! It did not help that we had serious jet-lag! We think it is advisable to stay in one hotel – we would have left luggage there rather than taking it along with us! but ... I know that was due to the changes I made or requested! The Scenic is now an old hotel and in need of some repairs but actually I think we personally preferred it! We enjoyed both coach trips and particularly enjoyed our separate trip to Rotorua on the second day but ... the weather was rather dicey – not sure why the cyclones had to arrive when we were there. thank you again and kind regards Sarah Woods
Miriam Ibrahim, Waitomo, Rotorua and Hobbiton 3 Day Experience, Travelled on 9th March 2017
I had a great time on my tour last week. It was the perfect balance of activities and free time. I got to see quite a bit in my short three days, and being able to do so without switching hotels every night made it much more pleasant. The hotel was great, and having breakfast included was a huge benefit, as each days activities began bright and early. Lauren, my consultant was especially helpful in both helping me figure out the best tour for me, and also in keeping me informed and updated.
Jeff & Lori Pomerantz, A Customised North Island 6 Day Waitomo, Rotorua and Napier Experience, Travelled on 3rd March 2017
Overall fantastic experience!! Coordination of pick-ups from airport through all destinations was superb! Tours in Rotorua & Napier were excellent! Would highly recommend New Zealand Coach Tours - Christina B is the best!!
Kerry & Carol Hosking, Southern Alps to the Southern Lakes Independent Coach Tour, Travelled on 24th February 2017
Thoroughly enjoyed our trip around the South Island. Thanks to Christina for a well organised itinerary.
Mrs Yuk Hang Yvonne and Mr Chi Yeung Fung, AAT Kings 18 day Best of New Zealand (ZABC) - Includes Early Bird Discount - 18th February, Travelled on 18th February 2017
Dear Jane, The tour has been well organized and service is very good; scenery in NZ is wonderful. The service provided by NZ Coach Tour has also been fantastic. Will definitely recommend your company to friends who wish to have an escorted tour in NZ. Best wishes Yvonne
Barry & Zipora Levinson, Grand Pacific 14 Day New Zealand Panorama + free pre-tour night accommodation, Travelled on 22nd February 2017
Thanks Shelley. Please thank all the staff involved in our trip, we had a great experience. The last 2 days on the South Island were particularly tiring due to natural disasters. I suggested to find a way to spend less time on the road. But on the whole we appreciate all the work put in. Thanks very much, Zipi & Barry Levinson
Ching Ye Hong, Eng Chuan Poh & Sarojini Poopalasingham, Grand Pacific 14 Day New Zealand Panorama, Travelled on 22nd February 2017
The tour was well conducted and covered most of the things I had wanted to see. It was a pity that the Trans-Alpine Railway was out of commission, but on the whole the tour was memorable. This website is very well done, clear and most easy to use. Lauren was most helpful and prompt with replies to queries. I would strongly recommend this site to those searching for tours to New Zealand.
Trevor & Susan Williams, Grand Pacific 16 Day Highlights of New Zealand plus two post tour nights, Travelled on 21st February 2017
Hi Shelley We enjoyed the trip and were really lucky with the weather though nearly all the coach got hit by a cold bug. Still it boosted business for the pharmaceutical industry. Personally we would have liked it if there were more 2 night stops. For example, Dunedin was a 1½ hour stop. But Queenstown was 2 nights, such a relief to be able to chill.Read more
We had some fantastic meals, the drivers were really good and we (well me) managed a bit of shopping. Pretty much all of us thought it would be a good idea if those leaving us (at Christchurch) could have had a minibus for the transfer. The day going back to Christchurch was a long haul and then another long day up to Picton - they were hard. Honestly I'd love to come back and do it at a slower pace but it is a long flight. I hope the cathedral in Christchurch gets rebuilt old syle. Many thanks Sue
Mr and Mrs Gregory Hall, Grand Pacific 9 Day Taste of the South Island, Travelled on 18th February 2017
Great holiday and fun times with nice fellow travellers. Natalie at NZ Coach Tours did a great job for us and John our driver was just brilliant, thank you so much. Mr and Mrs G Hall UK
Kath & George Johnson, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 13th February 2017
We had a wonderful holiday in New Zealand. Our tour consultant was excellent. She managed our time difference extremely well while we were arranging payment for the tour. All my questions were answered very promptly. The information regarding the train journey that had to be cancelled was given to us before we departed. Most other people on the tour did not receive this information before they arrived. I had never heard of your company before trying to find availability online. No other company I contacted could offer any dates for this tour in February. I would definitely recommend your company to anyone. Thank-you The tour itself did not disappoint on any level.
We have travelled the world on many tours of this type, this was excellent. The organisation and tour guides/drivers were impressive. The check in procedure at hotels was the best we have ever encountered. The hotels were above my expectation for 3 star hotels. Only one hotel had rather small rooms, expected in Wellington City and one did not have the iron and ironing board as it should have had. All accommodation was clean, well equipped and very helpful friendly staff. I could not fault the food at any on the hotels. The knowledge and helpfulness of our guides was excellent. Linda was particularly good when making sure guests with some difficulties had suitable rooms. She did this as a matter of course and didn't have to be asked. The pre arranged activities on the tour were good and the optional trips also varied and good. The tour was made especially memorable because the local people are so lovely, polite, helpful and kind. New Zealand is the only country I have visited that I could live in. Thank-you for a wonderful holiday experience.
Mr and Mrs Gregory Hall, Grand Pacific 9 Day Taste of the South Island, Travelled on 18th February 2017
Dear Natalie We’ve been so busy and we’ve been meaning to contact you since we got back home. We were actually over in Melbourne to visit our daughter so this was a holiday within a holiday, everything about it was just great, John our driver was just superb, we made many new friends (48 of us on the bus) and we all had a marvelous time. Do let us know about future tours and we would be especially interested in coach tours to the North island or Tasmania. Many thanks Greg and Elaine Hall
Margaret Hollingdale, A Customised Bay of Islands and Cape Reinga 3 Day Tour, Travelled on 11th February 2017
All arrangements went well and the tour was fabulous, fantastic scenery and knowledgeable drivers who were able to provide good insight into the history of the area.
Darla & Jamie Holdstock, Haka Tours 24 Day Epic NZ Tour, Travelled on 10th February 2017
Epic Tour with Haka Tours it was amazing. One of the best things Natalie did was to arrange for a private twin bed room for us as I was so glad I did not have to sleep in dorm rooms. the tour fit our budget and was excellent so I would recommend Haka Tours to anyone travelling on their own, wanting a small size group, and having a smaller budget than the cost of other tours. NZ Coach tours was great, answering questions, arranging transportation and giving advice to the best tour for us. Well done!
Evelyn and Allyn Orman, Grand Pacific 19 Day Rail, Cruise & Coach Tour, Travelled on 10th February 2017
We truly enjoyed the tour, a great way to see everything in the whole of New Zealand without hassle of driving & where to go, made it easier to enjoy our vacation. Our accommodations were excellent/better that we had expected. Murry our coach captain/narrator was awesome, very patient & helpful, takes time to make sure everyone & their belongings are well taken care of; Kerrie our tour guide/coordinator made sure everyone was alright she was helpful and went beyond to help us without hesitations.
They are exceptionally great assets to Grand Pacific Tour company. Anyway we have a lot of retired friends interested in traveling, some have thoughts of planning to go New Zealand.... we'll highly recommend you and Grand Pacific Tours especially the one we took. Thank You, Evelyn and Alynn Orman
Syd Hyder, Syed & Mohsena Haider, Kirra Tours 9 day Classic TranzAlpine (SG), Travelled on 5th February 2017
Driver/tour guide excellent. Hotel/food choices very good. Christina Is excellent. Will highly recommend Christina and New Zealand Coach Tours to our friends.
Barry & Zipora Levinson, Grand Pacific 14 Day New Zealand Panorama + free pre-tour night accommodation, Travelled on 22nd February 2017
The whole experience was very good. We certainly were impressed by the driver/guides & their enthusiasm & knowledge. We were with a nice group of people.
Only one hotel in Fox was below expectations, Franz Josef was overbooked & we had to sleep in a very small room with no hanging space & no soundproofing, I heard our neighbours snoring. I suggest due to the highway being closed between Christchurch & Picton that an alternative route be sought as the last 2 days on South Island were extremely tiring, I would suggest sleeping closer to Picton. I understand natural disasters are the reason but many people took ill from the last 2 days on South Island. Despite this the overall experience was great.
Gillian Giles and Ken Giles, 9 Day Coast, Mountains and Glaciers, Travelled on 2nd February 2017
This was the trip of a lifetime for us and Natalie did a superb job from start to finish. The itinerary had to change quite a bit - earthquake in Kaikoura, fire on the TranzAlpine train line....... Every time Natalie had a solution and the hotels and bus companies all delivered - Well done and thank you. Gillian & Ken Giles P.S If we win the lottery we will be back.
Randy and Linda Gates, Grand Pacific 14 Day New Zealand Panorama, Travelled on 30th January 2017
Thanks for all your help Natalie. The trip was wonderful. Accommodations were very good except Queenstown when we had to arrange our own dinner. We were quite far from downtown and the menu at the hotel was very, very limited and very small portions. Otherwise the meals were very good. Great drivers and met some wonderful people that I am sure we will keep in touch with. Thanks again.
Andrew & Linna Connaris, Grand Pacific 19 Day Rail, Cruise & Coach Tour, Travelled on 31st January 2017
We have just finished one of the best guided tours of New Zealand ever. Our tour guide Alan Chiron and our bus drivers, John Rusden and John Taylor made the whole trip easy and enjoyable. They were informative and funny and were an essential part of making the tour work for all of us.
This was our first visit to New Zealand and our first coach tour so we didn't know what to expect, but what we discovered was a beautiful country and a tour company that makes the whole holiday very easy and includes fun and interesting side trips. Our first point of contact when we started thinking about visiting New Zealand was Christina Brockie and she was absolutely delightful and advised us on all the available tours and what was included, so we were able to make an informed choice and in our case we took the Grand Pacific 19 day rail, cruise and coach holiday. If this is going to be your first trip to New Zealand then I highly recommend this tour. If there was a star system, I would give this tour 5 stars +.
Brian and Joyce Buchanan, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 23rd February 2017
Hi Lauren, we had no problems with your input to our tour. When we arrived in Christchurch on 23rd February we did not receive our welcome pack until the evening of the 24th.
There were vouchers in the excursion booklet we could have used but we're not able to because we got them too late. Most hotels on our tour were very good but there were two that did not have air conditioning. They did have heaters but that is no good if the room temperature is warm. I will try to remember the name of the hotels and let you know. We also completed the tour survey with other comments where improvements could be made. Brian Buchanan
Kanthi & Lindamulage Desilva, AAT Kings 9 Day Southern Spotlight with Pre Tour Arrangements, Travelled on 27th January 2017
Dear Christina Thank you very much for organising the above tour which we did starting from 29th Jan 2017. You also did arrange for us the pre tour arrangements picking us from Picton ferry terminal. It was fantastic. My husband and I enjoyed every thing we saw and did. The coaches were very comfy, guides and drivers were friendly. South Island New Zealand is the most beautiful country we've been. We are thankful to you for your great service. We felt you looked after our needs extremely well. Best Wishes Kanthi
Parm Ming Choa, Feng Fen Kao & Te Yu Chao, 7 Day South Island Highlights & Waitomo Caves and Rotorua Experience, Travelled on 29th January 2017
We had great experience in these tours. The quality is excellent The connections are smooth and reliable which make me very comfortable. Thank you, Michelle.
Cherilyn & Erwin Danzer, AAT Kings 14 Day New Zealand Vista, Travelled on 22nd January 2017
We were very fortunate to work with Jane during our NZ coach tour booking. She was very helpful, thoughtful and patient throughout the process. Her responses were prompt and informational.
The AAT Kings 14 Day New Zealand Vista tour had a good balance of the city, nature parks, gorgeous views, Maori culture and adventure. At times the time spent on the coach seemed a little excessive, but there were enough stops along the way for snacks, bathroom breaks and just to stretch out. Perhaps we didn't realize how big New Zealand was!
Patrick John & Caroline Willis, Auckland to Christchurch 17 Day Ultimate Explorer, Travelled on 24th January 2017
Hi Salli, just wanted to say thanks to you and your colleagues at New Zealand Coach Tours for a great trip. We would certainly recommend our friends to take the bus rather than self drive if they are trying to see the best of New Zealand in only 17 days. Everything went like clockwork as far as the travel, tours, pick ups and set down were concerned except for a one hour delay at Akaroa when we had a flight to catch (we made it back to the hotel though with a good half hour to spare). We truly had a great time and saw so much of your lovely country.
I'd like to pass on some feedback on some points along the way: 1) The Skycity hotel, Auckland; fabulously convenient for the bus pick up but not the most pleasant quarter of Auckland, and a soulless building. I'm wondering whether there is a better hotel in terms of presenting your largest city to visitors. We took the ferry over to Devonport and had dinner there; great place and one maybe for your itinerary. 2) Waitangi: such a disappointment in that we had less than half an hour to see it, which meant no time to read the information displays. Given its importance it would have been great to give this place more time, an hour at least 3) Russell; what a great tour guide and what a delightful tour 4) Hole i=In The Rock: another great tour; ditto Sand Dunes and Cape Reinga, but why no safety belts on the bus? 5) It really needs another stop on the Paikia - Auckland route; really got my sciatica going 6) Rotorua/Waitomo Caves/Hobbiton/ Agrodome; all fabulous 7) Novotel Rotorua; turned out to be very good indeed and perfectly located. 8) Wish there had been time to see Tongagriro and Taupo. 9) Wellington; we loved it. tell people to walk the harbour walk to Te Papa. The Bolton hotel was the nicest on our stay; brilliant, staff so friendly and helpful. The LOTR sights tour was great, as was Weta Caves. 10) Christchurch: so sad. 11.) Queenstown. Very disappointing accommodation, very noisy right next to main road and noisy neighbours. I recommend the bird park for anyone going up the gondola. Loved the TSS Earnshaw trip and Walters Peak dinner, even if we had hit Chinese new year. 11) Dart Jet boat tour great, Milford sound great. 12) Only just in time to do the last shuttle bus trip to see the glacier at Franz Joesph. Great motel. 13) Only half an hour at Hokaika... not long enough! 14) The bus from Greymouth to Christchurch was just as good as the train, though it would have made a nice change. Poor kiwi rail, its not been their year, has it. 15) Akaroa; this should be on EVERYONE's itinerary, especially if they have a late flight out of Christchurch. so beautiful...and we saw Dolphins! Again thanks for organising a brilliant trip and also thanks to Great Sights tours. Best Patrick Willis
David & Patricia Thomas, AAT Kings 10 Day Southern Spectacular, Travelled on 21st January 2017
We had a great experience on the tour of the North Island last year which is why we booked again for a tour of the South Island. This tour was even better as the scenery was spectacular. The tour was very well organised and within the time we covered a large part of the South Island. Jane was very helpful in arranging the tour and the extra nights accommodation and we would recommend this tour to anyone wishing a tour of a lifetime.
We would also recommend doing the tour of New Zealand as two separate tours for the North and South Islands as there is so much to see and one long tour would be exhausting. Thanks again Jane for making our visits to New Zealand so memorable. Best wishes David and Pat Thomas
Ruth Tai & Sam Yip, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 18th January 2017
Thank you very much Jane for helping us to realise our dreams and take a trip to NZ. It was a fantastic holiday for us. We feel like revisiting NZ again whenever we can find bargain airfares to fly to Auckland or Christchurch. The South Island is where we would like to go again.
Dazhi Wang, Qingfeng Huang & Di Wang, 7 Day Southern Alps to the Southern Lakes, Travelled on 16th January 2017
A wonderful feeling with good service and great accommodation, especially blue peaks Queenstown, which gave me the sense of going home.
Ramesh & Samyuktha Neelakantam, AAT Kings 10 Day Southern Panorama (ZRQC), Travelled on 15th January 2017
We enjoyed the trip, very much and accommodation and activities were superb. Also Sahara and Jeff our coach drivers were very very good and helpful in every way, we miss them. We will recommend our friends and tell them about the AAT Kings tours. Please convey our thanks to Jeff and Sahara. Thank you once again Ramesh and Samy.
Nagaraj & Sudha Jajoor, AAT Kings 14 day New Zealand Vista (LAAC), Travelled on 10th January 2017
Hi Christina, We had a wonderful, most memorable Trip. NZ is the most beautiful country we have seen so far. Everything was great, no complaints at all and the tour was well planned and arranged. We have already recommended your name to our family and friends. Thank You, Sudha and Raj
Cal & Kathy Stone, AAT Kings 14 day New Zealand Vista (LAAC), Travelled on 6th January 2017
It was a very enjoyable tour. Our guide, Dexter, was exceptional in terms of his knowledge of NZ history, bng and important also an ability to explain customs, agricultural practices, etc. He is patient and very helpful. The itinerary took us to the right spots, interesting and important.
However, for us, there was too much time on the road. Before the trip we assumed that it would take less time to get from place to place--we can drive 1000 kilometers in a day in the US. For us, fewer miles and therefore fewer sites(more time at each site) would have worked better. It's a case where less is more. This, however, does not negate the good memories we have of the trip. And, much appreciation for Shelley's work in adjusting our schedule for those times after the tour. The adjustments worked well for us. Thank you Shelley. Cal and Kathy Stone
Leslie Newall, Kirra Tours 9 day Classic TranzAlpine (SG) and Wellington to Auckland, Travelled on 8th January 2017
I thought that my trip was wonderful. This is only the second group bus tour that I have taken and I was very impressed by it. A great part of that was thanks to our driver and guide, Paul. I learned so much from his commentary. The tour was so well organized with frequent stops at well selected places.
The hotels were excellent except for the last one for the glacier stop. We were in an older wing that felt damp and musty with insufficient noise control. That also was the most disappointing stop, at the Fox Glacier. If it had been billed as a stop to see the effects of global warming, it would have been more appropriate. I had signed up for the helicopter ride but that had to be cancelled due to the weather. The other optional tours were great, especially the jet boat which was the best part of the entire tour for me. I was acutely horrified by the destruction of Christchurch. It was so eerie walking around the area near the hotel. I think that the tour could have benefited if there had been a group meeting that evening to have a chance to at least say hello to others. I liked the other cities and towns where we stopped, although Franz Joseph didn't have much to see. Dunedin was really nice, as was Wellington with its wonderful Te Papa free museum. I was sorry that I had not signed up for the North Island tour but the town of Napier was a great place for my ten day stay. Lots to do there, especially taking the tractor ride along the beach took see the gannet colony. As for your help, it was always immediate and well suited to your impression of me. I had a great roommate, that was probably just chance. I have certainly raved about my trip here and have sung your praises to my brother who is planning a trip in August. Leslie
Duane Coombs & Allic Robinson, AAT Kings 9 day Southern Wonders (LRQC), Travelled on 2nd January 2017
Great tour! No complaint about hotels. Tour guides very knowledgeable. Salli Smith is a great tour consultant. Gave me some good advice and always pleasant.
Puspa Wahita Cahyono, Gunawan Tjahjono & Julien Tumundo, 5 Day Waitomo, Rotorua and Hobbiton Experience, Travelled on 27th December 2016
Everything (hotel bookings and transportation) was arranged as we had requested. We really enjoyed our stay at the Heritage Hotel Auckland--friendly and helpful staff from the second we got off the taxi to our departure.
The room was spacious for my parents and I (we were booked with an extra bed that was comfortable). Uncle Harding's transport service was also memorable even though we had a brief ride. He dropped us off at the airport with so many fascinating information about New Zealand!
Auckland itself is a city we could go around with ease. Our Rotorua experience was likewise notable.
The Maori cultural experiences are very educational, the Waitomo Glowworm caves a breathtaking ride--my mother couldn't restrain herself from gasping at the beautiful natural lighting in the caves! It exceeded our expectations.
The Agrodome sheep farm was entertaining, and the geysers quite a sight to see.
Hobbiton was another unexpectedly pleasant adventure. Our guide was helpful and gave plenty of opportunities to enjoy our time there. The Mitai Maori Village was another educational experience with superb meal. We love how the culture is being conserved and passed on.
The Wai-O-Tapu Thermal Wonderland was a warm hiking adventure. We'd book another tour when we get the chance :)
Isabelle Driel, 9 Day Southern Alps Explorer, Travelled on 19th December 2016
Hello Michelle! I had a lot of fun in my tour. You and all the staff members were really great about helping me out when my flight was delayed few times ;-). My favorite memory is my hotel in Franz Josef, with the room IN the forest!
James & Geraldine Campbell and Family, 4 Day Glacier, Queenstown and Milford Sound Highlights, Travelled on 17th December 2016
The South Island tour went very well. The information package had all the details we needed. The drivers/guides were knowledgeable and helpful. The accommodations were exactly as we requested and described. Even the weather was good much of the way. Beautiful country to tour. Sorry we could not visit you personally in Wanaka since it was a Sunday. Keep up the good work. Thanks, Jamey Campbell
Shiona Adams, Kirra Tours 8 day Classic Northern Discovery (AP), Travelled on 11th December 2016
This was my first ever coach trip and I had a great time. The coach driver was very well informed about all aspects of NZ which made the journey more interesting. Booking the trip with Salli was really easy and she was very helpful throughout the booking process.
Shailesh & Nila Patel, AAT Kings 14 day New Zealand Vista (LAAC), Travelled on 13th December 2016
Myself and my wife thoroughly enjoyed a wide range of hotels and sight seeing, not to mention the opportunity to explore cities on our own. The sight seeing was out of this world. I have referred my relatives to AAT Kings. I give high opinion of my tour and experiences.
Christina & Paavo Rouvala, AAT Kings 14 day New Zealand Vista (LAAC), Travelled on 11th December 2016
Hi! Tour was excellent. Your help was most important thing when planning this tour. You were so patient and gave your expertise to our use. Thank you and happy new year for 2017!
Hardy Hardy, Sri Soeharti (Booked by Yen Dinata), Customised Circuit Christchurch to Christchurch, Travelled on 26th December 2016
I enjoy all the tour & accommodations, reminder that the driver should be more friendly and courteous!
Kipa & Jan Rangiheuea, 10 Day Coast to Coast Independent Coach Tour, Travelled on 23rd December 2016
Hi Jane our trip was amazing, pick up services and drop off services perfect. The accommodation was good, Te Anau was a bit like a bach but quirky. Queenstown was really noisy and Dunedin was not great. Thank you we had a wonderful time
Laura Cheung, Kwok Tam, Tan Chow, Lolita Li, Andy Law, Vivian Chan, Joseph Sham & So Yeung, 7 Day Dunedin, Queenstown, Milford Sound and Mt. Cook, Travelled on 4th December 2016
Thank you for your prompt response ! On behalf of the whole group, I would also like to say thank you for your recommendation on all the sightseeing points which we all enjoyed thoroughly. The arrangement for the perfect weather with your magic wand is impeccable! We are all truly very thankful for your encouragement for us not to give up the tour post recent earthquake! Your experience must be very invaluable to your company! Simply unbeatable! Ciao Lolita
Sandy Hung, 5 Day Southern Highlights Including Milford Sound, Travelled on 4th December 2016
It was a well arranged, organized tour. The coaches were very clean and comfortable, the coach drivers were very professional and discharged their duties well. They were very friendly and helpful. The hotels arranged for us were great too. The people of New Zealand were very nice friendly people, the sceneries were amazing. Thank you for putting together a great experience for us. We enjoyed our stay very much
James Jarema, 9 Day Southern Spotlight Independent Coach Tour, Travelled on 1st December 2016
Hi Natalie! Thank you so much for helping to organize a fantastic trip. The whole trip was wonderful and has flown right by but at the same time i have so many wonderful memories (and pictures too). I'm just returning back home now via a short stay in Fiji :) Thank you again! Merry Xmas and cheers to a happy 2017!
Teresa Soler Jarque, Maria Dolores Fabregat Suller & Paquita Garcia-Baquero Rubio, Grand Pacific 9 Day Taste of the South Island, Travelled on 8th November 2016
Hi Salli, My family really loved the trip. They told me that the hotels were very clean, also that the staff from the hotels were in charge of their luggage (they were Happy with that) and the food was good. On the other hand, the driver always asked if they had understood the schedule and he was worried for them. The group was really friendly and open minded. In general, they told me that I could recommend this trip all my friends because it was a luxury trip. As you can see, all good! For this reason, I would like to say to you: thank you very much! Cheers, Judith
Stephanie Santucci and Leigh Joseph Calleja, Grand Pacific 14 Day New Zealand Panorama, Travelled on 23rd November 2016
Dear Natalie, Thank you for your email. We had the most wonderful time in NZ! The South Island scenery was breathtakingly spectacular. There were too many "favourite" moments! But the Te Anau glow worm caves, helicopter ride on the Fox glacier and the shotover jet boat ride in Queenstown were amazing! The hotels were top notch, food was great and the coach drivers were very accommodating (Riki even used to sing to us...haha!). The only downside was the weather which prevented us from getting to Milford Sound on time. I have many happy memories of NZ to treasure! Kind regards, Stephanie Santucci
Siobhan Jennings, AAT Kings 9 Day Southern Spotlight (LCQR) -Single Private Room, Travelled on 26th November 2016
Hi Hayley Greetings from Dublin! I hope you had a great Christmas! I was quite jet lagged on the return journey so only getting back to you after my journey to say thanks to you for all of your help with arranging the trip around the South Island! I was so disappointed when I realised that we were not going to go into Wanaka as I planned to call in in person! I really felt able to book this trip because you were so positive and available to discuss the ins and outs of the trip! I had a lovely experience with AAT Kings and would recommend them anytime! Milford Sound was really the highlight though Queenstown was really lovely aswell! So thanks again and happy New Year Siobhan
Citra Amelinda, Retnasih Handarini & Herda Sandyamira, AAT Kings 9 Day Southern Spotlight (LCQR), Travelled on 27th November 2016
Hi Michelle, New Zealand is such a beautiful country with very friendly people. The tour was organized perfectly. The hotels were nice the food was marvelous. JP, the guide, knew all the things about New Zealand, remembered our favorite things individually (such as our love of cookies). Scotty the driver smiled a lot, had good interaction with the passengers and drove carefully. Looking forward to joining this tour again when we go back to NZ Best regards, Citra Amelinda
Anne and Alan Dyson, AAT Kings 18 day Best of New Zealand (ZABC), Travelled on 18th November 2016
Hi Natalie, We were delighted with our holiday in New Zealand - what an amazing country you have! Such diversity and stunning scenery. The tour was well organised, the guide and driver were excellent and we were happy with the hotels - the Langham in particular. We will recommend the tour to all our friends and would like to thank you for your services - your booking was efficient and very easy to use and you responded quickly to all our enquiries. Best wishes, Anne Dyson
Joe & Barbara Salmons, Grand Pacific 19 day Rail, Cruise & Coach Tour, Travelled on 19th November 2016
The tour was wonderful, just a few comments. The seat belts on the bus cut into your neck. On the belts in my car I have a soft pad that velcros on. Mercure Queenstown Resort was too far from the city center. And too expensive to get a ride, we walked and it took us about 25 minutes downhill and 40 minutes back uphill. All the tours were great. And we also like the Grand Pacific bag we were given. Megan, Peter & Chris were great guides. Joe & Barbara Salmons
James and Elizabeth Zdon, Grand Pacific 19 day Rail, Cruise & Coach Tour, Travelled on 19th November 2016
We were very pleased with the tour. Our guide and drivers were first rate. The hotels with the exception of the Scenic hotel Bay of Islands and the Quality Hotel Elms were very good. We were very disappointed with one tour option...the evening dinner cruise at the Bay of Islands. The cruise operator overbooked the cruise. There were not enough tables for the passengers. My wife and I had to eat dinner off of plates in our laps.
Second, passengers were expected to participate in a humiliating introduction skit. Uncomfortable experience for many of us. Third, the cruise for the most part consisted of drifting in the harbor and then traveling a couple of kilometers up a river where we sat for an hour. I feel the dinner cruise was a ripoff and diminishes the overall quality of the Grand Pacific Tour. It should be eliminated as a GP sponsored tour option. I think GP should be upfront in forewarning its tour participants about the damage in Christchurch. We were shocked by the level of damage in the CBD. Overall, we loved New Zealand, the GP tour and the strength of Kiwis in coping with the earthquakes. James Zdon
Mr Hans and Mrs Teresa Rainyn, Grand Pacific 19 day Rail, Cruise & Coach Tour, Travelled on 5th November 2016
We just returned 3 days ago from our trip to Australia and NZ. The trip was more than we expected... starting with Dan, whenever I e-mailed Dan there was always a reply the next day and always offering to call me, he was very professional, kind and helpful. I made a comment on the form you had supplied at the end of the tour re the way we were handled by our Coach Manager Ken and our North Island Coach Driver/Tour Guide Linda, she was a terrific driver and very, very knowledgeable, our South Tour Guide was also a good driver but I felt knot quite up to par with Linda. The handling of the earthquake in Wellington was well handled, little confusion with the hotel accommodations after we left the hotel that morning but all in all no problem. I would highly recommend the tour and would most definitely book another tour if and when we would return to New Zealand.....thanks for the wonderful memories.....Christine and Hans Rainyn p.s. again Dan was WONDERFUL :)
John & Rita Ross, AAT Kings 15 Day New Zealand Experience (ZCCA), Travelled on 13th November 2016
Laura Davidson, consultant for NZ coach tours, handled our booking for the AAT Kings 15 day tour. We give her full marks for it. All went well without any problem what so ever. The tour, for us, was marred by me on the first day. I injured my left leg. MUST give the tour Captain & the driver our sincere thanks. They went out of there way to help us. Thanks Vale & Mark you managed to make our tour enjoyable despite my gummy leg.
Mary Lye & Siew Kim Seah, 7 Day Coast, Mountains and Glaciers, Travelled on 26th November 2016
Thanks for organising the South Island trip for us. We enjoyed the seamless process of transferring from one accommodation to another, as well as visiting Doubtful Sound and Franz Josef effortlessly. Thank you for the delightful tour. Regards, SK Seah
Sheila Butt & Jean McNally, 9 Day Dunedin, Queenstown, Milford Sound and the Glaciers, Travelled on 22nd November 2016
Just wanted to say how much we enjoyed our New Zealand tour and all your arrangements worked out wonderfully, everyone met us on time and was so helpful. Our accommodation was also great and our rooms facing the views and lake were very much appreciated. Many thanks for everything and New Zealand people are most friendly and helpful. Take care Sheila Butt Jean McNally
Why Kong Hoi, Bee Yan Chan, Ganaser Kaliappen and Sau Chan Ng, 12 Day New Zealand Highlights, Travelled on 13th November 2016
All 4 of us really enjoyed ourselves and the itinerary that Jaimee put together was excellent. With the exception of a cancelled activity in Mt Cook due to adverse weather, the rest were just fun filled. I would also like to thank Annelise who help both me and Bee who arrived 1 day late due to a delayed flight from Vancouver. I would give a 5 star rating with lots of wonderful memories. Pual
Marilyn & Douglass Hinsdale, AAT Kings 15 day New Zealand Splendour (ZAAC), Travelled on 8th November 2016
It was a wonderful tour. We had a great time and met some interesting people.
Joseph Emmanuel & Veronica Farm, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 8th November 2016
Jane, thank you for arranging our tour and the help given. Everything went smoothly for Veronica and I. Our travelling companions were marvelous, the coach captains were very helpful and knowledgeable. New Zealand is a wonderful and refreshing country. It's a pity the tour did not take us to Wanaka to see your office. Definitely we will recommend you and NZ Coach Tours if any of our fellow countrymen mentions wanting to visit your wonderful country. Best Regards from Veronica & Joseph Emmanuel (Malaysia)
Alan, Fran and Nicole Genereux, Customised 19 Day South to North Rail, Cruise and Coach Tour, Travelled on 7th November 2016
Thanks for a great trip, we had a wonderful time! We particularly appreciated getting picked up at our hotels and the transfers from the bus stations and airports. Having someone waiting for us made things so easy and stress free. Thanks for making the arrangements when our plans needed to change because of the earthquake. Everyone I dealt with at New Zealand Fine Touring during that time was wonderfully helpful and professional during what I'm sure was a tough time.
Our accommodations were just what we were looking for - good basic motel suites that worked well for the three of us. The places were always clean and the staff were lovely. The only exception was the Quest in Auckland, it seems old and run down and the staff were not very helpful when we had questions. The Barclay though for our return to Auckland was exactly what we needed.
The itinerary was very well planned and we had all the information we needed in the package provided. We saw everything we wanted to and a few things we didn't even know we wanted to see until we were there!
The early mornings were fine because it meant we got to places early enough to explore them in the afternoons. Getting to Hobbiton early was a real highlight because it wasn't very busy as one of the first buses in. The one day we'd suggest changing is the trip between Wellington and Rotorua on the Intercity bus. With all of the pickups in the little towns along the way it made what is already a long day feel like wasted hours because a more direct trip could have taken much less time. If there is a nicer bus and a more direct trip we'd suggest using them. Also with the buses, we understood that most of the coaches would have toilets when I had enquired with you. The only one that had a toilet was the very first coach we took. If we had known this, we would have worked with you to find other options or upgrade some of our trips to be sure the coaches had toilets. Overall it all worked out, but maybe something to keep in mind for the future.
Last but certainly not least, thank you for the recommendation to go to the Bay of Islands for our extra couple of days. It was a wonderful way to end our holiday and another highlight among many. New Zealand is a spectacular place and we are so glad we had the opportunity to explore it. If anyone I know is planning to travel there, I will be recommending they talk to you! All the best, Nicole
Yang Nai Teo, Guat Ngoh Peh, Ah Nya Goh & Lian Heok Lah, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 2nd November 2016
Good Morning Michelle,
A very Big Thank you and all your Staff Members so much for handling all the arrangements for our New Zealand Holiday. The hotels, sights & meals were great, making this the most unforgettable & wonderful experiences we have ever had. Truly the most amazing best holiday by far. We will highly recommended you to our family and friends when they want to visit New Zealand. "Kia Ora" Thank you Mollie
David & Patricia Pearson, Grand Pacific 14 Day New Zealand Panorama, Travelled on 2nd November 2016
Just a short note to thank you for your assistance re our recent 2 week coach tour of north and south island of New Zealand. Both of us had a great time and really enjoyed all the included extras. We saw some beautiful scenery and have many wonderful memories. I must admit we were not prepared for the ‘cooler’ weather but to still see a lot of snow on the alps was a bonus. We were very lucky to be just ahead of the earth quake in Kaikoura, we were in Rotorua… I feel for all the people that were affected and especially those in the previous quake in Christchurch… I do hope nature is kinder in the future. Thanks again for your assistance and the coach drivers were also excellent. Kind Regards David & Trish Pearson
Roger & Patricia Fozzard, Grand Pacific 19 day Grand New Zealand, Travelled on 4th November 2016
We would like to thank everyone from Grand Pacific Tours for a wonderful Holiday. The booking process was easy and Christina looked after us very well. She was very helpful in every aspect and it was nice to talk to her on the telephone as well as communicating via email. She is a credit to your company. I handed my evaluation form in at the end of the tour. Special mention to the staff at Scenic Hotel Blenheim who looked after us the night of the earthquake. I would definitely recommend anyone to travel with Grand Pacific and hopefully will return in the future. Tricia & Roger Fozzard
Denise Sullivan & Dorothy Giuliano, Grand Pacific 16 Day Highlights of New Zealand, Travelled on 4th November 2016
Our tour was the best bus trip I have been on. Jane our Tour Consultant planned everything and dealing with our last minute changes to perfection. Grand Pacific were amazing from the actual bus to our Drivers Riki and Kevin. Nothing was too much trouble. The hotels were amazing too. Dealing with my food intolerance's, they couldn't have tried harder. We were extremely lucky with our tour just passing through the earthquake epicenter mere hours before reaching Wellington. Our luck held in getting out of Wellington before the Floods locked down the city. The only downside I could think of was not enough time was available from place to place. I realise that to cover the ground we did, that is probably unavoidable. All in all a fantastic experience. Cheers, Denise & Dorothy
Jeff & Jane Owenby, AAT Kings 10 Day Contrasts of New Zealand (IZANB), Travelled on 28th October 2016
We had a fantastic tour of New Zealand. We were able to see all of the highlights of the country during our time there. We really enjoyed Milford Sound and Queenstown. While in Queenstown, we took a Shotover jet boat ride. We'd love to come back to NZ someday. Much thanks to Laura Davidson for helping us arrange our dream vacation! Jane & Jeff Owenby
Michael & Cecilia Smith, AAT Kings 14 day New Zealand Marvel (LCCA), Travelled on 31st October 2016
The tour was great! New Zealand is a beautiful country. Our tour consultant Jane was great. She provided us with all the necessary paper work and answered all our questions. The tour guide, Val and driver Stu were fabulous. friendly, organized and very knowledge about New Zealand. The coach itself was very comfortable. The accommodations were very good. The meals provided on the tour were good as well. We look forward to coming back and perhaps touring north of Auckland. Thank you for showing us New Zealand and we look forward to touring with you again.
Kevin Kellogg, Hillary Kenevan and George Haberstroh, 14 Day New Zealand Vista, Travelled on 31st October 2016
Salli, I just wanted to thank you. This trip was fantastic and we really, really enjoyed New Zealand. Everything worked and everyone was on-time. We couldn't have asked for a better experience. Thanks, Kevin
Siew Pheng Lim, Siew Leng Tan, Foong Wan Hue, Meng Choo See Toh & Huey Chin Wee, AAT Kings 9 Day Southern Spotlight (LCQR), Travelled on 16th October 2016
New Zealand – what a beautiful country. A big thank you to you from 5 of us. Thanks for all your help and cooperation in organizing the 9 Day South Island tour for us. Everything went smoothly and we had a fantastic holiday. (But a bit rushed. Especially scenery place drop for 10 to 15 minutes some places we just passed by). Our lovely Manager Mr Kelvin and driver were all very friendly & helpful. Accommodation was well located and comfortable. Food in Christchurch hotel – Worst. Really appreciated everything you did for us. Thank you.
Priya Bhuta and Venkat Vajjhala, 11 Day Contrasts of New Zealand Independent Coach Tour, Travelled on 18th October 2016
My husband and I had an amazing experience on our tour with NZ Coach Tours. I was instantly at ease with Natalie. This trip is one that may not happen often so I was very particular about the details of the trip. Natalie is knowledgeable, thorough, fast to respond, and friendly. Every single day was a wonderful surprise. Natalie was available while we were on the tour if we had changes or questions. We were really grateful to her for all of her time and effort that she put into making our trip the dream that it was!
Min & Shuh Jen Chang, 9 Day Southern Alps to the Southern Lakes, Travelled on 22nd October 2016
Enjoyed our trip in NZ. The arranged accommodations were comfortable and all had friendly staff. Above all, helps from Michelle and other agents were just wonderful.
Cyndie Nosek, Waitomo, Rotorua and Hobbiton Tour, Travelled on 24th October 2016
I am so glad I came and am grateful to Jane for the wonderful tour she arranged for me. I have told my friends that I would use your company in a heartbeat to set up their own tour. I have presented to my co-workers and the ladies at my Mom's church about my trip and they all want to come see it for themselves. I have told them WHEN (not if) they go I will come with them. I had a couple of co-workers who would have come with me this time actually. The Tuscany Villa was wonderful to me. On Thursday 10/27 the Thermal Land shuttle driver was not notified to pick me up. The owner said he had not communicated well with his driver, so came and got me in his own auto and took me to meet with the group. I was impressed by this level of service. I think they thought I would be angry but I was not. I got to see this wonderful site, so all is well. Great Sights also forgot me when they were supposed to pick me up on the way to Auckland. Tuscany Villas called for me again and Great Sights got me a shuttle to make connections and all is well. Just one of those days I think. I only mention it so you know that the level of customer service was exceptional from all these people and I would recommend all of them to any one planning a trip. Loved Uncle at the airport as well, he was wonderful!! Thank you again Jane!!!
Sigbert Muysers, Grand Pacific 16 Day Solo Travellers Highlights Tour, Travelled on 25th October 2016
There have been more positive experiences then negatives to describe what I thought of the tour. The two drivers, both Steve's, North and South Islands kept us informed with information, they were very good at pulling our legs but accepted the Aussies teasing about Rugby ect very well. Our tour guide , also Steven, had lots of historical information and did a great job for the 30 + passengers on the bus. Both bus drivers and our guide knew where the amazing things to visit and see were. The company's choices for our accommodation were good to very good. The options on this tour catered for everybody, I choose the shot over boat experience [-day 6] , which was exhilarating and great fun, the fly over Milford sound [day 5] was breath taking. Day 7 helicopter flight over Franz Josef glacier and the landing also something to remember forever. I could say a lot more, what I will end with is that the trip gave me an appetite to come back and see more of NZ. Regards, Bert Muysers
Adrian Hall, Grand Pacific 14 Day New Zealand Panorama, Travelled on 12th October 2016
Hi Salli. Thanks for the email. Dan was an A1 hands on 100% top guy who gave customer service a really special polish. In fact I found all of your team that I spoke to only too keen to do their utmost to help with any enquiries that I had. The tiki tour itself was amazing. A real one off lifetime experience. Our party were blessed with good company, we had a great crowd and every one got on really well Our drivers were hard working, attentive, personable and professional Thanks one and all to Grand Pacific Tours and to New Zealand Coach Tours.
Davy Vancampfort, 9 Day Southern Scenic Wonders, Travelled on 11th October 2016
Dear Laura Thank you very much for your mail. All went very well, thank you very much. Everything was well organized, the accommodation was excellent (locations were good). Highlight was without a doubt Milford Sound, followed by the TransAlpine train journey. If I would have some recommendations I would certainly have written them to you but all was very well organized. Thank you once again. Good luck there, i guess the busy season will be starting soon... Best wishes Davy
Yok Fong Chin & Lye Fong Ng, 9 Day Southern Scenic Coach and Train Tour, Travelled on 28th October 2016
The overall 9-day arrangement was good, pretty seamless, except for the first day arrival at Christchurch after checking in to the Terra Vive motel. A 5-minute walk to the city centre turned out to be much longer, and most eateries closed around 5.00pm. I should have been informed that Riccarton has eateries opened till around 9pm. (was only informed on the return trip to Christchurch after checking in to Bella Vista, with the reception being nice enough to call a taxi to fetch us to the eatery that we want to go.) Bella vista's room in Christchurch that we stayed was really cramped, with hardly any moving space.The rest I have no complaints, including the coach and the driver come guide, with the in-between stopovers at rest areas pretty well-planned. Unfortunately, wifi is not commonly available at all rest stations. The 3-course lunch at Mt Cook turned out to be a buffet lunch, fine and no complaints. NZ is really scenic, true to its branding, and very original in its landscape. The coach driver/guide is very responsible in their handling of the coach and passenger safety, well done.
Randy Helton & Karen StraderHelton, Custom 12 Days Southern & Northern highlights , Travelled on 13th October 2016
This was a very complicated trip. Between all of the bookings Leah made, and a couple more that I added, this trip included 7 airplanes, 7 hotels, 4 buses, 3 trains, 3 ships and 6 cars. Everything came off without a hitch! We truly feel that we experienced as much of New Zealand as you possibly can in 12 days.
Ian Matanis, AAT Kings 17 day New Zealand Magic (LCBA), Travelled on 17th October 2016
Feedback on my NZ Tour 17th Oct to 2 Nov 2016. Wow! What a fantastic tour. I thoroughly enjoyed myself. Please access my Facebook account under Ian Matanis and read the daily blogs and view the photos I logged. You are welcome to use my photos and commentary. Lots of my friends were touring with me on Facebook and loved the photos I uploaded. Thank you to Rob who was bending over backwards to ensure the Tour was set up to my liking. I also had a wonderful Tour Director Isabel and driver Monica. Both very warm, friendly and knowledgeable. Great sense of humor and great to be around. Having been spoilt with these 2 lovely people it was hard to get used to our new driver and tour director for the Bay of Islands tour. Unfortunately that tour director babbled on and tepeated himself too much. So much so, it was becoming annoying. Overall it was a fantastic tour and I am already recommending you to all my friends. Thanks again. Ian
Anne and Alan Bradley, 13 Day Explore New Zealand Independent Coach Tour, Travelled on 1st October 2016
We have just returned from our 13 day tour of North & South Islands. Our first bus trip and it was a whirlwind trip for sure! But many thanks to Natalie we did get to see and experience a bit of everything from Auckland to the Maori Culture & Hobbiton in Rotorua; from Christchurch to the excitement of Queenstown, Mt. Cook, Milford Sound and the Alpine train ride from Greymouth. Scenery was beautiful and being early spring, the lambs in the fields were plentiful. We felt we were given a great trip in the time frame we had to work with. Thank you again.
Estela & Peter Racoma, A Customised North to South Independent Itinerary, Travelled on 5th October 2016
We are so happy to take the NZ tour. It was a great tour. It rained a little bit & snowed the night we arrived in Queenstown. The Milford Sound tour was just beautiful especially the cruise. My husband got addicted to flat white. I was able to see my cousin who live in New Plymouth as they took time to drive to Auckland & a high school friend who resides in Auckland. Thanks for the great tour.
Alex & Genelita Bocek, Grand Pacific 19 day New Zealand Showcase, Travelled on 5th October 2016
The tour was great. Going with Grand Pacific was a terrific choice. And that was because our friend recommended the tour company after her wonderful experience with them. The sites we went to were amazing. The meals were incredible. We liked most of the accommodations. Some were really better than others. We did not do many of the optional tours but the Skippers Canyon was awesome. We were glad we did that.
Wish Grand Pacific had other tours besides NZ. We think GP is a very good company and the staff were very nice, helpful and friendly. Cole Marsh our North Island driver and Andrew of the South Island were very good and very knowledgeable. Steve Withell our guide through out the tour was also very knowledgeable and it was obvious that all of them loved what they were doing. Way to GO.... Grand Pacific!!! Thanks, Alex and Genie
Diana Cawdron & Kevin Holland, Grand Pacific 9 Day Taste of the South Island, Travelled on 18th September 2016
Grand Pacific 9 Day Taste of the South Island was awesome, accommodation was great, food was good, especially enjoyed Walter Peak Station and the Tss Earnslaw, special commendation to our bus driver, he went above and beyond to make sure we had a great holiday and he was a fountain of knowledge. Would give Grand Pacific Tours 10 out of 10 for making it the holiday of a lifetime. Kind Regards, Diana & Kevin
John And Margaret Gayle Driessen, AAT Kings 9 Day Southern Spotlight (LCQR), Travelled on 25th September 2016
What a wonderful trip. Magnificent scenery, friendly and helpful tour guide and driver. Overnight accommodation was lovely. Meals were great. Fellow travellers were friendly and pleasant. Couldn't have asked for more.
Dennis Lamb and Patricia Skrentny-Lamb, A Customised West Coast Glaciers and Tranz Alpine to Christchurch, Travelled on 30th September 2016
The tour worked out well. We were picked up from the Mercure hotel on time to connect with the coach in Queenstown. We found the coach comfortable and the commentary by the first driver very helpful.
The scenery of the South Island is spectacular, affording numerous great photo opportunities from the bus. We were thankful for the several stops along the route to stretch our legs and use rest rooms.
A bit of rain was encountered as we drove near the west coast, but we arrived in Franz Josef on schedule.
The accommodations (Punga Grove motel) were fine, with the clerk being most helpful. The town, despite its small size, offered good food and entertainment. With a break in the weather, we were able to hike to get great views of the glacier. I am glad we chose to stay the extra day in the village of Franz Josef. The next day (Day 3) a coach picked us up at the motel as planned and drove us the rest of the way to Greymouth.
The Tranz Alpine train ride was superb and most pleasant. Many good photo opportunities all the way into Christchurch. Overall, a fine tour, well worth the cost.
Chin Hong Tay and Qiu Xian Jasmine Lee, A Customised Contrasts of New Zealand Independent Coach Tour, Travelled on 10th September 2016
We had an awesome trip with the help of Charlie, who's prompt and accommodating to our request. The coach rides to all the attractions from North to South island was so well planned, transfer from hotel to pickup point or airport was well organised and convenient too! Drivers were all awesome and friendly! The hotels that we stayed are great too. Overall, we enjoyed greatly and glad we choose New Zealand Coach Tours to plan this wonderful journey! Thank you Charlie! Jasmine & Chin Hong. Thank you Charlie once again, and will definitely recommend your service to our friends and relatives. Many thanks Jasmine.
Amy & Ian Leslie, AAT Kings 14 day Southern Spirit (LCQW), Travelled on 15th September 2016
Hi Christina, Thank you so much for organising this tour for us. It went very smoothly and well organised. South Island is very beautiful with stunning landscape. We were very lucky we had such gorgeous weather during our the trip except when we got to Nelson. It was a bit wet but that didn't dampen our spirits. It was a small group of 10 and we got to know each other. Lu is a great tour director, very knowledgeable, a great organiser and resourceful. Monica, our excellent and fearless coach driver. It was a great experience. Milford sound overnight cruise was the highlight. Overall, Ian and I thought it was a 10/10. We will definitely recommend you and AATKings to our family and friends. Regards Amy and Ian
John and Marianna Mauritz, Grand Pacific Ultimate Rail, Cruise & Coach Experience, Travelled on 7th September 2016
Charlie was the ULTIMATE agent. We emailed 3 travel agencies and only Charlie got back to us in 24 hours (in fact he called us in the US in under 23 minutes) He was always prompt with replies and we loved the personalized web page for our itinerary and payments. The tour was indeed ultimate. Our tour group and driver cried when the two had to part ways at the end. The best parts had to be the White Island Volcano Helicopter landing and seeing penguins in the wild in Doubtful Sound. Can I take my tour coach home?
Charles Chan, Sandra & Kevin Loo-Chan, AAT Kings 14 Day New Zealand Vista (LAAC), Travelled on 9th September 2016
We had a wonderful time in this beautiful and action-filled vacation in the North and South Island of NZ. Louise Barrett has done a terrific job in customizing our itinerary to suit our taste. I would definitely consider NZ Coach Tours again in the future. Charles Chan, Sandra and Kevin Loo-Chan
Anna & James Moran, Haka Tours 7 Day North Island Adventure Tour, Travelled on 5th September 2016
We went on a seven day tour of the North Island of New Zealand. My husband and I have never been on a bus tour like this, but Haka Tours far exceeded all of our expectations. It was a fantastic road trip through a beautiful landscape with strangers who quickly became our friends. We really like the concept behind Haka Tours, and our tour guides, Katie and Si, were both excellent. They were super friendly and extremely knowledgeable! Haka took care of getting us from place to place and chose the accommodations, but each person in our group had a lot of freedom in deciding what they wanted to do at each of the places where we traveled.
Since we were on a bus with a small group of people that allowed us to get to know each other, and on some days we all chose the same activities. On other days, we would split up and some of us would do one thing while others chose to do something else. Throughout the tour, we stayed at hostels, which were not super luxurious, but all of them were very comfortable and clean. At each place, Katie and Si gave us a choice of activities that we could do on the given day. They made sure that we all got to do what we wanted, so if there was any specific activity that one of us wanted to do that was not mentioned, they made sure that they could accommodate all of us. We got to do a lot of activities and enjoyed all of them. We went sea kayaking in Coromandel and black water rafting through a cave in Waitomo; we got to see and walk around the Hobbiton set; we soaked in a natural hot spring; and we went on a couple of bushwalks where we got to see some amazing scenery. We also spent an evening learning about Maori culture in Rotorua and we got to make our own souvenir tiki pendant out of bone. We loved every day on our tour and would gladly do it again. NZ is absolutely stunning and Haka Tours is the best tour you can take to see it. A big THANK YOU to Katie and Si for making sure we enjoyed every minute of our trip! We can't wait to come back to see the South Island!
Lik Lik Lee (Lily) & Meng Ching Foo (Simon), 9 Day Coast, Mountains and Glaciers, Travelled on 12th August 2016
Dear Louise, Thank you for all the bookings you have done for us. We enjoyed every minute of our tour and the stay at each and every hotel. I should praise all the people whom we have met along the way from the coach drivers to those who picked us up from each point. New Zealanders are warm and smiley to their hospitality. Thumbs up to your well planned and informative booklet. Infant i have forwarded your tours to some of my friends back home. Once again Simon and I would like to say a big thank you for making our tour so easy and relaxing. Regards, Lily
Jim & Rachel Munro, Customised 11 Day Coast to Coast Tour, Travelled on 5th August 2016
Just a quick note to say thanks to Jane Zwerrenz for a well organised & highly enjoyable tour. All connections were as expected, drivers were friendly & informative, accommodation was on the whole very good (with a couple of exceptions that were good, but maybe a little further from town than expected). All in, really please with what we had organised & would definitely recommend friends & family to look at using this company should they be looking to tour New Zealand. Thanks again, Jim & Rachel
Ken Lee Cheok Hoong, Chan Lai Heng and Benjamin Lee Xin Lone, 5 Day Southern Highlights including Milford Sound, Travelled on 11th July 2016
Dear Shelley, We had a really fantastic time doing the South Island tour with New Zealand Coach Tours. At the end of the trip we felt that we should have chosen a longer tour than the one we had which lasted 5 days. I suspect we will be back for more. Very impressed with the detail that has obviously gone into the planning of the tour. And the package was executed almost seamlessly. Overall a great experience and highly recommended. Thank you! Ken Lee Malaysia 26/6/16
Fanny Kurniawan and family, 4 Day Glacier Wonders Including Lunch at Mount Cook, Travelled on 5th July 2016
Dear Charlie, Our trip was good. We were all enjoying it. And all satisfied with your tour arrangement. Thanks you very much. Regards, Fanny Kurniawan
Tareq, Khadija, Mohamed, Hamad and Nada Al Ali, Explore New Zealand Independent Coach Tour, Travelled on 14th July 2016
Dear Jane; Good Afternoon. First of all, I and my family would like to thank you for compiling such a magnificent package. We enjoyed the tour and the sites seen. Regarding the tour it self, every thing was fine except staying one night at Mt. Cook, I Think I would prefare to stay at queenstown instead. God bless you and your wonderful country. Best regards, Tareq Al Ali
Joyce Mok & Charne Jacobs, 10 Day Coast to Coast Independent Coach Tour, Travelled on 14th July 2016
Hi there, The tour was really good. I enjoyed the transfers and the drivers were very friendly and helpful. Just something my friend and I noted, when we got to Te Anau, we got there late and were put in the motel suite furthest from the main rd. We noted there weren't any others at the motel that night as all the room curtains were wide open. It would be best if you the motel owners would put women travellers in a better location next time. Apart from that very happy with the customer service. Thanks.
Jenny Toh Party, Independent South Island Tour, Travelled on 9th June 2016
Dear Charlie, I am Jenny Toh and my family had just returned to Singapore yesterday after a 12 days holiday in the South Island. We were all very happy and would like to say "BIG THANK YOU' to you! The trip was thoughtfully planned and arrangement for transportation and hotels were with careful consideration of safety and efficient services! The drivers and hotel staffs were responsible and friendly! We enjoyed the scenery especially on the Trans Alpine Train, fantastic and magnificent views with the comfort of accompanying family! Good job, Charlie! Once again, thank you very much! With Regards from Jenny Toh
Ralph L Dailey Jr, 7 Day Southern Highlights Including Milford Sound, Travelled on 8th May 2016
Michelle, The tour went very well. the weather was less than great, but it did not hamper the tour. There was one area that could be changed. The glacier tour on the Thursday evening did not have enough time. Given time and distance, I am not sure if there is a solution. I arrived at the glacier on schedule but this left only 1 hour of daylight. the walk to the Glacier was at least 45 minutes one way so it was not possible to get to the Glacier. Everything else was great.
Kenneth Lind, Lars-Goran Williamsson & Helena Hermansson, AAT Kings 14 day New Zealand Vista (LAAC), Travelled on 5th June 2016
We had a fantastic tour! The scenery on the South Island gave us so many wow moments, the things we learnt about the Maori culture on the North Island was interesting and fascinating. We would definitely recommend this tour to anyone interested in New Zealand. Kudos to Laura at New Zealand Coach Tours, she helped us with everything from pre-tour arrangements to re-arrange the entire arrangement when we had to move the trip to NZ. Thanks Laura! Kenneth / Lars-Goran / Helena
Mike & Janette Dunn, Grand Pacific 19 day Rail, Cruise & Coach Tour, Travelled on 12th February 2016
Hi Michelle, First of all I would like to thank you for helping us at the beginning of the holiday when we had flight problems. The fact that you were available to liaise with GPT and ensure we were met in Auckland even though we were 7 hours late was superb. Thanks again. This was our first ever coach tour, and we were slightly apprehensive about whether or not we would enjoy it. We needn’t have worried! From the time we were picked up at the airport to the time we were dropped off at the end of the trip, everything was great and efficiently organised. The hotels were all first class, and the tour captain drivers (Rangi Chris and Andrew) were extremely good company and well informed.Read more
Another plus was that the whole group of passengers got on well with each other with no clash of personalities! The scenery was outstanding, as was most of the included stops and excursions. There were one or two instances that weren’t so good, but were obviously included as fillers so that there were no clashes with other coach trips. However they didn’t spoil the overall enjoyment. One other thing should be mentioned happened on the last night. Due to bad weather the trip to the Glow worm caves was cancelled at short notice. we accepted this as you can’t control the weather. However at the farewell dinner we were very pleasantly surprised when GPT refunded the cost of the excursion. I don’t know of many firms that would do that. So, in summary, it was a most enjoyable and memorable tour with very pleasant company. I would recommend this tour and also recommend booking through New Zealand Coach Tours. Thanks again for ensuring this holiday exceeded our expectations. Mike and Janette
Dean & Susan Lausten, Grand Pacific 19 day Rail, Cruise & Coach Tour, Travelled on 14th February 2016
Shelley, my wife and I would like to personally thank you for your gracious communication with us while putting our New Zealand trip together in February. Under Brian Cor...(name not at my fingertips), our magnificent guide, Greg and Allan, our bus and commentary drivers, we and 42 others had an amazing trip, where we learned a little bit more about your beautiful country, met new friends, and enjoyed the local hospitality. While we did not make it to Wanaka to thank you personally, this will have to do for now. You and others behind the scenes made this trip possible, so thank you. Have a great day. Whakawhetai koe (if that is appropriate) Dean and Susan Lausten